Culver City Chevrolet - Service Center

Recall went smoothe. The other items i needed looked at brakes and thermostat were promised an estimate at no extra charge. That was not true as I saw when I arrived . But I had the work done at a Culver brakes and thermostat were promised an estimate at no extra charge. That was not true as I saw when I arrived . But I had the work done at a Culver City mechanic who DIDNT charge for the estimate so he got my business! Nickel and diming customers is not good business or I would have had more work done by you Culver City Chevrolet ,but thankyou for the recall service. More

I got my window regulator replaced and they lost one of the covers and door panel was not put back properly they left grease all over my window I’m still waiting on a reply from them they just told me the the covers and door panel was not put back properly they left grease all over my window I’m still waiting on a reply from them they just told me the people that helped me and the person that worked on the truck were off we can’t do anything More

Knowledgeable, friendly staff that made the whole service very painless. Flexibility in scheduling appointments. They did a great job and even charged my car for me before I picked it up. very painless. Flexibility in scheduling appointments. They did a great job and even charged my car for me before I picked it up. More

Very helpful and service was completed in a timely manner. An easy and smooth experience. No issues experienced and stress free. A job well done. manner. An easy and smooth experience. No issues experienced and stress free. A job well done. More

Jordan was amazing, she was helpful, and friendly. Was informed about the vehicles issues. So thank you it was a pleasant experience. I will be coming back , thanks again informed about the vehicles issues. So thank you it was a pleasant experience. I will be coming back , thanks again More

Manager Jose is Garbage..He needs CUSTOMER SERVICE TRAINING..The only thing is that there's a great staff doing his job...!!! Ruben Great Service.. TRAINING..The only thing is that there's a great staff doing his job...!!! Ruben Great Service.. More

Tried to upsale me and even my my Chevrolet link didn’t recommend the things yet. Plus I have had several leases and been thru several dealerships at this location and never paid for an oil change till now recommend the things yet. Plus I have had several leases and been thru several dealerships at this location and never paid for an oil change till now. More

They overcharge me for the bill they refused to allocate the points that we had on our Chevy app for one of the oil change payments. Even though on Chevy it says it is exchangeable. They said they rotated t the points that we had on our Chevy app for one of the oil change payments. Even though on Chevy it says it is exchangeable. They said they rotated the tires but if they did that which who knows whether they did or not they didn’t fill the tires up with air so the tires were low. They also didn’t reset the air filter computer rating in the cab of the car. Who knows whether they actually change the filter because it wasn’t reset. I don’t know whether they actually did what they said they did in the service. I have no way of proving one way or the other. But I’m not thrilled with them at all so I will not be bringing it back to the dealership More

Jordan was excellent and helped me get the work i needed done under warranty and as quick as possible. Great experience at Culver City Chevrolet. done under warranty and as quick as possible. Great experience at Culver City Chevrolet. More

Bait and switch tactic, would not help out with previous lease buy out at all despite that i was told I qualified for the “pull ahead” program. Asked sales person, George, to help me out with rebates. He to lease buy out at all despite that i was told I qualified for the “pull ahead” program. Asked sales person, George, to help me out with rebates. He told me to return on Monday, which the receptionist told me was his day off when I arrived to get his help. Was told I could get the black bow tie logo added on my car but ultimately was not given the emblem. Sticker had included features advertised and then was told that it was not. $795 disposition fee was rolled into my lease payments, previous disposition was $395, very shady. This is the last time I will be buying or leasing a GM product because of my treatment. More