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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,515 Reviews

1,515 Reviews of Culver City Chevrolet - Service Center

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April 17, 2021

Service writer was very helpful and knowledgeable. I would certainly be back to have my vehicle serviced. I look forward to dealing with Ruben again. More

by etc214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Culver City Chevrolet responded

Thank you for your positive comments! We appreciate your business. Please let us know how we can continue to help with your car and service needs!

April 17, 2021

Review is for service manager Jose. Very unprofessional. He called me to update on service and used explicit language while I was on hands free and child was present. When I got to pick up my vehicle I trie More

by User-a3a09e2abe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Gudiel
Apr 26, 2021 -

Culver City Chevrolet responded

Thank you for making us aware of this. We hope to have another opportunity to show you our appreciation and take care of you in any way that we can. Please don't hesitate to reach me if you have any other questions or concerns. – (424) 216-7438

April 17, 2021

Jordan R. was very professional about my situation and I like the way she handled my claim. Keep up the good work under these circumstances the world is facing. More

by billybob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Culver City Chevrolet responded

Thank you for your kind words about Jordan. We’re glad she could help provide an enjoyable experience for you. Please let us know how we can help again in the future. Take care!

April 14, 2021

a chore i look forward to because of clean, friendly surrounding, good service, on time performance and pleasant staff. I have had three Volts serviced here and never a problem. More

by Gjf265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Culver City Chevrolet responded

That's what we like to hear! Thank you for choosing Culver City Chevrolet to service your Volts. We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future. We hope you have a great day!

April 14, 2021

Jordan checked the paperwork I brought in to see what work was recommended. She informed me that the tire rotation didn't need to be done yet due to low mileage since last one. She worked quickly, gave More

by PopBolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Culver City Chevrolet responded

Thanks for your feedback! It's great to hear that you were provided with an excellent experience Jordan! She was more than happy to help! Please let us know if there is anything else we can do for you. Thanks again!

April 13, 2021

Overall my trip to Culver City Chevrolet was good. The customer service was friendly and the vehicle service was also good, taking around an hour and a half. More

by abcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Culver City Chevrolet responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. Please come back and see us for any of your future car needs!

April 09, 2021

Ruben has been the person who always attends me when I take my vehicle. Always friendly, helpful and understanding. Explains in detail what service is needed. More

by norma.nunez2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Culver City Chevrolet responded

Thank you for your kind words about Ruben! We appreciate you taking the time to share your positive feedback. Let us know how we can help with any future car or service needs you may have.

April 08, 2021

Luis in the service drive has been awesome, very polite and customer service on point. I just have a small complaint about the prices here, should be a little more reasonable due to pandemic situation. More

by sanchezzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Culver City Chevrolet responded

We appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 05, 2021

Very polite. Done within the time promised. They need more outdoor seating in the shade. Nice place to visit. Not enough new cars to browse More

by TERIS1691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Culver City Chevrolet responded

Hi there, thank you so much for your positive comments about Culver City Chevrolet! Unfortunately inventory is not where we want it to be right now, but we can work with you to help find the car you want. Please let us know if there is anything else we can do for you!

April 04, 2021

I took in my 2020 chevy colorado, the dealer was clean and comfortable while I waited. The Oil change and rotation service was quick. Im satisfied. More

by campos1104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
May 12, 2021 -

Culver City Chevrolet responded

Hi, we are so happy to read such a great review about Culver City Chevrolet! Thank you, and have a fantastic day!

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