Culver City Chevrolet - Service Center

Suggesting that you guys need additional service writers to keep up the customer flow, however I appreciate the good customer service right from the moment you drive into service up until they return the ve to keep up the customer flow, however I appreciate the good customer service right from the moment you drive into service up until they return the vehicle. Jordan you are the best! Thanks More

Staff was friendly and efficient getting me checked in. I was kept up to date throughout the work. The extra cost was explained to me. Check out was easy and I was on my way within 2 hours of check in. was kept up to date throughout the work. The extra cost was explained to me. Check out was easy and I was on my way within 2 hours of check in. More

The staff was was friendly and helpful and quite quick towards my service needs would be returning to service car here in the future thank you towards my service needs would be returning to service car here in the future thank you More

Ruben was the best, very friendly, very safe, made me laugh and displayed excellent service. I never had to go inside office. Great job, Culver city laugh and displayed excellent service. I never had to go inside office. Great job, Culver city More

The reps are obviously on commission, and treat you as such if you do not have paid work. I was there for a recall issue and they offered to do a complete check on the older vehicle. They were supposed to such if you do not have paid work. I was there for a recall issue and they offered to do a complete check on the older vehicle. They were supposed to let me know if the vehicle needed any work but they did not say anything. The paperwork said that the rep will discuss with you any items found. I heard nothing. I at least expected to hear that I will need new brakes. I will not go to this deal ever again unless it’s a free recall. I know this is typical of most dealers, as they work on commission, but this is one reason why they have such a bad reputation. More

I made an appointment online and was received promptly when I arrived. My car was ready in the time they promised and the advisor was very kind and courteous. when I arrived. My car was ready in the time they promised and the advisor was very kind and courteous. More

Great service in such short time great experience great location, and also they’re waiting area makes time fly they have some nice show cars by the seating area location, and also they’re waiting area makes time fly they have some nice show cars by the seating area More

I rarely write reviews. Having had several negative experiences at another Chevy dealer (I won’t say which but it rhymes with Borrance) I have had only pleasurable experiences at CC Chevy. On Friday I experiences at another Chevy dealer (I won’t say which but it rhymes with Borrance) I have had only pleasurable experiences at CC Chevy. On Friday I arrived at the service desk at 5 minute ms till closing. The girl there was very friendly. Also, the fact that you guys allow drop off after service is closed is HUGE. Borrance doesn’t do that. If I ever buy another Chevy it will be from here. More

Expensive and very slow service quoted me an hour for oil change waited for 2 hours and 40 min many employees not doing much but slow service would never go there again change waited for 2 hours and 40 min many employees not doing much but slow service would never go there again More

My vehicle has a 5k mileage. Jordan failed to inform me over the phone that I have to pay for the servicing and the servicing is not covered by the warranty. So, Jordan mislead me and scheduled an appointm over the phone that I have to pay for the servicing and the servicing is not covered by the warranty. So, Jordan mislead me and scheduled an appointment under false pretense. When I arrived at service center, I was told by Jose, my warranty will be void if I don’t pay $500+ for the 2-year maintenance. I did not know this piece of information when I called for the appointment. Jose was indifferent while he was explaining all this. He even mentioned that “Nissani bothers” is no longer managing this dealership. However, he failed to recognize the issue that I was not informed. Jose exhibited “take it or leave it” kind of demeanor. He did little to nothing to accommodate me and provide an alternative solution. I don’t mind paying for the service. I take issue when business withhold key information and deceive their customers to make a quick bucks and take advantage. I will be happy to take my business somewhere else. I paid $85+tax for the oil change. More