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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,569 Reviews

1,569 Reviews of Culver City Chevrolet - Service Center

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July 21, 2021

Service was great……Robert was very helpful appreciate all you did..I came in at 9 and had to be to work at 3 & you guys got it done. More

by Chantel S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Canche
Jul 22, 2021 -

Culver City Chevrolet responded

Thank you for the great review, Chantel! We very much appreciate the positive feedback from customers like you. We are thrilled to hear our service team was able to get your car taken care of in a timely manner. We look forward to having the opportunity to serve you again in the future! - Customer Service, Michelle M.

July 19, 2021

The staff made me feel welcome. Ruben walked me through the whole process and I am very satisfied with the job done. Thank you for the service. More

by tuckergal29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Culver City Chevrolet responded

Thank you for taking the time out of your day to leave us such a kind review! We at Culver City Chevrolet are truly thankful for every piece of feedback we receive from our customers. We've loved working with you, and we look forward to continuing our relationship. Thanks! - Customer Service, Michelle M.

July 18, 2021

I take my car here to get serviced all the time. The service department is very friendly and efficient, Luis is my favorite person to go to. He communicates very well and even when the news is not so gr More

by Ms.Shy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Culver City Chevrolet responded

Great to hear! We are thrilled to learn that Luis and the team were able to provide an excellent experience for you. We appreciate your business and look forward to working with you again in the future. - Customer Service, Michelle M.

July 17, 2021

Took my truck in to reprogram the entertainment system, handled efficiently and quickly. Made a promise of time required and finished early. Thanks Luis great job! More

by barlagdavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Culver City Chevrolet responded

We are thrilled to receive your 5-Star Review! Thank you for letting us know that Luis went above and beyond to deliver a great experience! - Customer Service, Michelle M

Jul 19, 2021 -

barlagdavid responded

I’ll be back

July 16, 2021

Luis was great, i think he took extra care of me and my Traverse. Explained in detail and gave me carwash vouchers that i needed from the vip program More

by loedmaritza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Culver City Chevrolet responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs! - Customer Service, Michelle M.

July 16, 2021

Jordan is very attentive to the needs of a customer. She gets the job done quickly and effectively. She communicates well with the customer and she always has an update in regards to your vehicle. More

by robsanchez2804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Culver City Chevrolet responded

Thank you for the great review! We are glad that you had a great experience with Jordan and our service department! We strive to please our guests!! Thank you for your business and come again soon. - Customer Service, Michelle M.

July 16, 2021

I was extremely happy with the information provided and the courtesy provided to me by Ruben during the time my car was in service. Thanks More

by Bremtulla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Culver City Chevrolet responded

Thank you for the positive review! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs! - Customer Service, Michelle M.

July 16, 2021

It’s average, polite and average.I’m sure that all your It’s average, polite and average. I’m sure that all your shops would do the same and cost me the same (more than private shops). More

by EMCKNIGH
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I didn’t know that many different people were helping me., Lucio Barraza
Jul 19, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to leave us your review. We would love to hear more from you on what we can do to improve your rating of our store. Please feel free to contact us at (424)258-5224. - Customer Service, Michelle M.

July 16, 2021

They took care of my truck when it needed a recall fix. It took only 3 hours and person who helped me was nice and helpful. More

by antoniablemus
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roberto Canche
Jul 19, 2021 -

Culver City Chevrolet responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently, and we're happy to know they succeeded. Thank you for choosing Culver City Chevrolet for your service needs and we hope to work with you again next time. - Customer Service, Michelle M.

July 15, 2021

Jordan is one of the best customer service representative I have ever worked with. She pays attention to detail and she makes sure the job gets done quickly and effectively More

by robsanchez2804
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Culver City Chevrolet responded

Thank you for the very kind words! Jordan will be delighted to hear that she was a pleasure to work with. We are lucky to have her on our team. Please come back and see us for any of your future car needs! - Customer Service, Michelle M.

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