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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,569 Reviews

1,569 Reviews of Culver City Chevrolet - Service Center

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July 27, 2021

Horrible experience. Do not come here ever Avid this place as much as possible They tried to upsell me on tires with a brand new car More

by Jordaneisman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel , Lucio Barraza, Roberto Canche
Jul 29, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to leave us a review of your recent experience. We greatly value all customer feedback so that we may improve our processes for the future. If you have any other concerns or questions, don't hesitate to reach out to me at (424)258-5224. - Customer Service, Michelle M.

July 27, 2021

Fast service, i was in an out didnt wait long. All my service needs was done correctly. Also all the information provided to me was accurate. More

by albertcanche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucio Barraza
Jul 28, 2021 -

Culver City Chevrolet responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Culver City Chevrolet for your service needs and we hope to work with you again next time. - Customer Service, Michelle M.

July 26, 2021

Went to have my oil changed on sat . When I bought my car in 2018 after a month I realized it wasn't the one I really wanted. But kept it any. So on Saturday I was looking at newer cars chevy equinox. Sales More

by NANCYM1965
Recommend Dealer
Yes
Employees Worked With
Finance dept, Anthony Suazo, Lucio Barraza
Jul 27, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to provide this valued feedback of your visit with us, Nancy. Congratulations on your new Equinox, and we hope you continue to enjoy it. Please feel free to reach out to us at Culver City Chevrolet for any future vehicle needs. - Customer Service, Michelle M.

July 25, 2021

I've been coming to this place from when it was Bunnin, then Nissani, now Culver City. This was the best service, ever. From drop off, to surprise early pickup, Luis is the Man! More

by jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Culver City Chevrolet responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Culver City Chevrolet are thankful for customers like you! Come again soon! - Customer Service, Michelle M.

July 24, 2021

Always been great customer service even with the couple issues I’ve had over the years …Jordan Ratham is the best though , she’s very Patient, Excellent customer service and thorough More

by GinosWay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Culver City Chevrolet responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty. All the staff will continue to work hard to provide great customer service for each visit. - Customer Service, Michelle M.

July 24, 2021

The employees are well training and have good and care about customers concerns and by listening they came up with few recommendations. Miguel Padilla was great he went above and beyond to make sure My ca More

by ARCHIELEMA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
Jul 26, 2021 -

Culver City Chevrolet responded

Thank you for the great review! We are glad that you had a great experience with Miguel and our service department! We strive to please our guests! Thank you for your business and come again soon. - Customer Service, Michelle M.

July 23, 2021

The employees are well rounded and knowledgeable about cars and business. Outside of the guy working for nassani brothers who messed me over with the car he sold,you guys gave me a much better deal and I More

by Fonzorob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Canche
Jul 23, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to leave such a kind review of your experience here at Culver City Chevrolet. Customers like you are why we love coming to work every day. We cannot thank you enough for your patronage, and we look forward to continuing our relationship in the future.- Customer Service, Michelle M.

July 23, 2021

I never have any problems there. Everyone's very professional and always helpful. This is one place I don't mind waiting. Keep it up. More

by JANSTYNER55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Culver City Chevrolet responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience. Thank you for your business and we look forward to seeing you back again next time! - Customer Service, Michelle M.

July 22, 2021

I had a great experience at this dealership. All my questions were answered and the customer service was really good and i received my car in a timely manner More

by TYLORDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Culver City Chevrolet responded

Wow! Thank you so much for all the kind remarks! We truly appreciate your support and will make sure to pass on your compliments to our team! We are ready to assist you on your next visit and we look forward to working with you again in the future. - Customer Service, Michelle M.

July 22, 2021

I was a disappointed that I was being charged for my VIP oil change/tire rotation. Was to be free for 5 years after my auto purchase. When I questioned about it, I got oil change free, paid for tire rotatio More

by D3BB13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucio Barraza
Jul 23, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to let us know about your recent experience with our service team. We are disappointed to hear that your experience was frustrating. It's our goal to provide the best customer service possible for all our customers and your feedback will help us improve. If you would like to discuss this further feel free to reach out to me at (424)258-5224. - Customer Service, Michelle M.

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