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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,486 Reviews

1,486 Reviews of Culver City Chevrolet - Service Center

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June 22, 2021

Very nice and easy process, work was done quickly and throughly. The service providers were very friendly and knowledgeable with what they were advising me.. Handled my requests More

by Sdavis5911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucio
Jun 23, 2021 -

Culver City Chevrolet responded

Thank you for your review! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs!- Customer Service, Michelle M.

June 22, 2021

Culver City dealership,the staff are very helpful and accommodating. More

by franciscodeguzman578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Culver City Chevrolet responded

Thanks for your compliments! We're proud to be entrusted with your business. - Customer Service, Michelle M.

June 19, 2021

All good. Jordan very helpful. Need to be notified of recalls in future, only came for oil change but was told of recalls by her. More

by JGROMANO
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Culver City Chevrolet responded

Hi, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help! - Customer Service, Michelle M.

June 18, 2021

I am great full for the deal made with this dealer , didn’t feel any regrets about price or vehicle. Also, I was happy to receive free car wash and service More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santillan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Culver City Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you're ever in need of more help, please let us know. We hope you're enjoying your new car, Jessica! - Customer Service, Michelle M.

June 16, 2021

The service was fine. I was however told it would be 1 to 1-1/2 hours. I got there for my appt. at 7:15 am and wasn’t called to pick up my truck until after 1 pm. Maybe next time you can be a little more rea More

by IRocio-Tahoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
Jun 17, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all of your car needs in the future. - Customer Service, Michelle M.

June 16, 2021

Took our Bolt in for a Manufacturer’s recall. Asked the Service writer if they could reset the PIN. He had no idea what that was. He asked a technician to come out. The tech new what I was talking about an More

by Felix
Recommend Dealer
No
Employees Worked With
Ruben Barrera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Culver City Chevrolet responded

Thank you for your feedback and we’re sorry to hear that we did not meet your expectations. We wish to discuss this further and hopefully you will give us another chance. Please reach out to us at (424)258-5224 to help work towards a better resolution. - Customer Service, Michelle M.

June 15, 2021

Very friendly and good customer service everyone that help me was very nice I would definitely will be going back for my next service thank you More

by Luzy1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Culver City Chevrolet responded

Wonderful to hear! We are glad that your service was excellent! We strive to please our guests!! Thank you for your business and come again soon. - Customer Service, Michelle M.

June 13, 2021

Good service, Luis was helpful and knowledgeable. Vehicle was ready a 8 days sooner than expected. Easy process and will definitely go back to that location. More

by Deliverybrokers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Culver City Chevrolet responded

We are delighted to hear that Luis helped in giving you such a great car buying experience with us! He is a great asset to our team and was more than happy to help. Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future! Thanks again! - Customer Service, Michelle M.

June 12, 2021

Went in to the dealership for a service and left the dealership with a new car. They were very helpful staff and respective and attentive. More

by JAMES_BARR30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Anikwem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Culver City Chevrolet responded

That's what we like to hear! Thank you for choosing Culver City Chevrolet to service and purchase your new car. We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future. We hope you're enjoying that new car! - Customer Service, Michelle M.

June 10, 2021

Hi this is Rasheed I’m really satisfied for Chevy group you did solve my problem I really appreciate:thank again you’re whole team More

by Rashid.ahmed201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Anikwem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Mendieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
George De La Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan, Alex Morales, Oscar Gutierrez, Steven Bowerman, Ryan Huynh, Flavio Onofre
Jun 11, 2021 -

Culver City Chevrolet responded

Rasheed, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon! - Customer Service, Michelle M.

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