Culver City Chevrolet - Service Center

Took my truck in to reprogram the entertainment system, handled efficiently and quickly. Made a promise of time required and finished early. Thanks Luis great job! handled efficiently and quickly. Made a promise of time required and finished early. Thanks Luis great job! More

Luis was great, i think he took extra care of me and my Traverse. Explained in detail and gave me carwash vouchers that i needed from the vip program Traverse. Explained in detail and gave me carwash vouchers that i needed from the vip program More

Jordan is very attentive to the needs of a customer. She gets the job done quickly and effectively. She communicates well with the customer and she always has an update in regards to your vehicle. gets the job done quickly and effectively. She communicates well with the customer and she always has an update in regards to your vehicle. More

I was extremely happy with the information provided and the courtesy provided to me by Ruben during the time my car was in service. Thanks the courtesy provided to me by Ruben during the time my car was in service. Thanks More

It’s average, polite and average.I’m sure that all your It’s average, polite and average. I’m sure that all your shops would do the same and cost me the same (more than private shops). It’s average, polite and average. I’m sure that all your shops would do the same and cost me the same (more than private shops). More

They took care of my truck when it needed a recall fix. It took only 3 hours and person who helped me was nice and helpful. It took only 3 hours and person who helped me was nice and helpful. More

Jordan is one of the best customer service representative I have ever worked with. She pays attention to detail and she makes sure the job gets done quickly and effectively I have ever worked with. She pays attention to detail and she makes sure the job gets done quickly and effectively More

I've been taking my cars there serveral times. The advisors are professional and have treated me fairly. They kept me in the loop on the progress of my car. advisors are professional and have treated me fairly. They kept me in the loop on the progress of my car. More

Very poor customer service. Left off the vehicle first thing in the am. Didn’t get a call back to explain what needed to be done until the pm. Unreadable price. Won’t be back. thing in the am. Didn’t get a call back to explain what needed to be done until the pm. Unreadable price. Won’t be back. More

They lied about a 35,000 miles service which GM Corp said is not a service or a recommendation. Suppose to be charged 49.95 for oil change which is on paperwork but charge $72.10. Store manger and rep Jordan is not a service or a recommendation. Suppose to be charged 49.95 for oil change which is on paperwork but charge $72.10. Store manger and rep Jordan refused to call me back. Also didn’t do both keys for recall or even ask. Very disrespectful, bait and switch and filing with better business and dept of auto repair for not following license recommendations. Abhorrent business and sales tactics for lying to customers More