Culver City Chevrolet - Service Center

I took car for service 07/19 didn’t get it back till 8/02 14 days later. Wasn’t really making big deal since I had a rental. Which turned out that when I got called car was ready. Went to pick up and was cha 14 days later. Wasn’t really making big deal since I had a rental. Which turned out that when I got called car was ready. Went to pick up and was charge for rental. Like really. A month later I had car towed back to dealer. They service again and once’s more I got a rental. They gave me 3 day complementary and I had to pay for rest of days. This time I was charge different higher rental rate. I asked why, I Was told that within a month the rate increased. I spend over 7000 and the dealer couldn’t provide complementary car. Horrible More

Repairs took way too long. When requesting updates, inaccurate information was provided. Car was parked in open roof parking for about a month and sustained paint damage due to exposure to sun and mois inaccurate information was provided. Car was parked in open roof parking for about a month and sustained paint damage due to exposure to sun and moisture, very careless. More

Went in to get diagnostic on car's computer software done because the tires were showing different psi levels which I checked and were different than noted. Got car back $225 and they didn't even check air i because the tires were showing different psi levels which I checked and were different than noted. Got car back $225 and they didn't even check air in tires and make them right. Whole reason we went in... other than that service personnel were polite and why wouldn't they be? More

Luis Navarette and Robert did their very best to accommodate me. They were extremely nice and professional. However after 5 days of repair, 2 additional visits and $3000 of work performed to this de accommodate me. They were extremely nice and professional. However after 5 days of repair, 2 additional visits and $3000 of work performed to this dealership for service, my car continues to shut off randomly. I am very afraid to return to this dealership to resolve the issue and have already contacted my warranty company to assist me. I scheduled a diagnostic test to find the issue. I waited 8 hours for an answer but perused the lot for the available cars for sale at least 6 times. Not 1 sales person asked if I needed any help. I'd like to add that in 2018 at this service department, my boyfriend took his 2016 Camaro for a routine oil change which was not performed correctly. It resulted in us being stranded in Hesperia the way to Las Vegas the very next day. It was quite a fiasco. To say the least, I visited this dealership for service against my better judgment and out of convenience for the location. I would not recommend this dealership to anyone. Even the young lady in the business office was openly irritated by me asking for signed copies of my paperwork. At some points this experience felt felt discriminatory as if service for my vehicle did not matter. More

Luis my service advisor treated me with respect, kindness and and like an overall VIP and and like an overall VIP More

This places saved me $4000. I will always come here. Jordan is the inly person i come to get helped by. Jordan is the inly person i come to get helped by. More

I was about to make an appointment online which is great. They didn't try to push extra services at the time. They politely gave suggestions on the invoice. I have a simple service and it was done in record They didn't try to push extra services at the time. They politely gave suggestions on the invoice. I have a simple service and it was done in record time. More

Great and fast service. Quick check in. Updates throughout service. Easy check out. Professional and friendly. throughout service. Easy check out. Professional and friendly. More

My advisor Jordan was very supportive and helping. The stuff in customer service were also helpful as wel stuff in customer service were also helpful as wel More

I was greeted politely, given the estimated cost and approx delivery of the services vehicle. The courtesy car was clean and easy to drive approx delivery of the services vehicle. The courtesy car was clean and easy to drive More