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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,486 Reviews

1,486 Reviews of Culver City Chevrolet - Service Center

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August 06, 2021

Terribly expensive to continue experiencing the same issues you brought the car in for. Left a piece of my car hanging under the car as well. Seriously learn from the bad reviews and go to another locat More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Navarrete
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2021

Grate service and friendly . Beyond my expectations Will come back for my next service here everyone was great they took good care of me and my needs More

by cristina6941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucio Barraza
Aug 09, 2021 -

Culver City Chevrolet responded

Thank you so much for the glowing review, Cristina! We do very much aim to have a warm and friendly environment here at Culver City Chevrolet - we're glad you appreciate that. We're looking forward to your next visit! - Customer Service, Michelle M.

August 05, 2021

Jordan Rathman was attentive, honest, and concerned. She was one of the best service tech's I have ever encountered. And even though I couldn't get my car fixed, she still did her very best for me More

by jhallhayes1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

jhallhayes1022 responded

Great techs, great service, great prices

Aug 09, 2021 -

Culver City Chevrolet responded

Everyone here at Culver City Chevrolet appreciates your positive review about your recent experience with us! We couldn't agree more about Jordan. We're lucky to have her! Have a great day, and thank you! - Customer Service, Michelle M.

August 05, 2021

I was greeted and taken care within five minutes. Miguel was very friendly and took care of me. My car was done when expected. Thanks More

by Mrs Merck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel padilla
Aug 06, 2021 -

Culver City Chevrolet responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Culver City Chevrolet. Thank you for your business and we look forward to seeing you back again next time! - Customer Service, Michelle M.

August 04, 2021

I am really happy with you guys service. I will recommend you to my family and friends. Every time I'll need service, I know where to have my vehicle serviced. Thank you! More

by Miguelboats30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Culver City Chevrolet responded

Thank you for your recommendation and kind words! We appreciate you taking the time to share your positive feedback. Let us know how we can help with any future car or service needs you may have. - Customer Service, Michelle M.

August 04, 2021

Misquoted pricing 2 times, staff was rude and pushy. Way overpriced for service. Went somewhere else for 1/3 of quoted price for tires and brakes. Will not be returning More

by CJVALENTINEJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel
Aug 06, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to leave us a review of your honest feedback. We greatly value all customer feedback so that we may improve our processes for the future. If you have any other concerns or questions, don't hesitate to reach out. - Customer Service, Michelle M.

August 04, 2021

Took my 2015 Silverado for service. Robert; service advisor was excellent. Communicated and listened to my concerns. Excellent customer service. Repeat customer. Thank you. GG More

by GG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez , Roberto Canche
Aug 05, 2021 -

Culver City Chevrolet responded

Thank you, GG! We appreciate you taking the time to let us know how our service department is doing. Robert will certainly be happy to hear your kind words! Thank you for your continued loyalty and we look forward to having the opportunity to serve you again soon. - Customer Service, Michelle M.

August 04, 2021

No call and no service, waited too long for an appointment and then nothing was done. Called &. no call back Back or follow up provided. More

by Rachellenelsoncao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lucio Barraza
Aug 06, 2021 -

Culver City Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration with the lack of communication and apologize for any inconveniences this may have caused. We'd appreciate the chance to discuss your visit in further detail to find an appropriate solution. Please contact us at (424)258-5224, thank you. - Customer Service, Michelle M.

August 03, 2021

I’m thankful for not being charged when you knew you couldn’t fix it! The Lord provided a solution! It started working again when I touched the switch! More

by Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Canche
Aug 04, 2021 -

Culver City Chevrolet responded

Thank you for the 5-Star review, Ross. We are glad to hear that you had a positive experience with our service department. Please let us know if you ever have any car needs we can help with in the future! Thank you for choosing us! - Customer Service, Michelle M.

August 02, 2021

Was not notified that service was complete by telephone or by link. Link to status of service never showed service was complete. Link showed finishing touches were being done but never completed. More

by DWIGHTDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roberto Canche
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