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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,486 Reviews

1,486 Reviews of Culver City Chevrolet - Service Center

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August 12, 2021

The people who waited on me were very helpful and courteous. The wait time was not very long. The waiting area was nice and clean. More

by STOCKTONBLESSED1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Culver City Chevrolet responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs! - Customer Service, Michelle M.

August 12, 2021

Made appt. on Tuesday dropped off Wednesday. Quick and easy. Ready when promised. More

by Tpavacik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla SERVICE DEPT
Aug 13, 2021 -

Culver City Chevrolet responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Culver City Chevy! - Customer Service, Michelle M.

August 12, 2021

Enjoyed working with Jordan. I will be bringing the rest of my fleet vehicles to her in the future. Thank you for working with me Jaime More

by osorioj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier was nice too
Aug 13, 2021 -

Culver City Chevrolet responded

Great to hear! We are thrilled to learn that Jordan and the team were able to provide an excellent experience for you. We appreciate your business and look forward to working with you again in the future. - Customer Service, Michelle M.

August 11, 2021

Jordan provided excellent service. My only question was whether the seat assembly needed replacement in its entirety, as most of the motor functions worked properly. More

by Hammer
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Culver City Chevrolet responded

Thank you! We appreciate you taking the time to let us know about your recent service experience. We think Jordan is pretty great too! Thank you for your business and we look forward to having the opportunity to serve you again soon. - Customer Service, Michelle M.

August 10, 2021

Poor service and communication. Not sure repair was even Poor service and communication. Not sure repair was even done-GM is looking into with a 3 rd party. I had to call and wait in the phone 15+ minutes More

by ABENT77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lucio Barraza
August 09, 2021

I would routinely bring my car in for service here as this location is close to my work. I therefore brought my car here when I had some car trouble. My car was not checked within a reasonable amount of More

by fer.navarrete.esq
Recommend Dealer
No
Employees Worked With
Roberto Canche
August 09, 2021

The service was good it took a bit longer than they had stated but in the end it all worked out I’m happy with everything More

by frankcampisciano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Culver City Chevrolet responded

Thank you for sharing your experience with us. Your feedback helps us to better our services. Next time we hope to make your experience with us even more enjoyable! Michelle M Customer Relations Manager

August 08, 2021

Jordan was very helpful and an excellent service provider! Friendly and helped me understand what was needed. Good communication, pleasant, not pushy, enjoyed the visit despite the situation More

by steven110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Culver City Chevrolet responded

Great to hear, Steven! We are thrilled to hear that the team could do a great job and we look forward to having you back at Culver City Chevy sometime soon! - Customer Service, Michelle M.

August 08, 2021

The service went very well. Lucio was very friendly and took good care of me and my car. He kept me informed of any future problems. More

by GARYANDERSON8573
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Culver City Chevrolet responded

This is what we strive for! Thank you for taking the time to share your experience, Gary. We value your business and look forward to seeing you on your next visit! - Customer Service, Michelle M.

August 07, 2021

The people where fairly honest. The prices are kind of high. I wanted to see the bottom of my car but never did. I would be willing to sign a waiver to look under the car. I don’t understand why it cost s More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel Padilla
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