Back

Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,569 Reviews

1,569 Reviews of Culver City Chevrolet - Service Center

Sort by
October 15, 2021

$5700 for a clutch job .They kept my truck over a month and when I got it back it was running hot engine light on and the had and accident with my truck. They messed with my fuses now radio blown out . Pl More

by Stacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Culver City Chevrolet responded

Thank you for your feedback and we’re sorry to hear about the issues with your vehicle. We wish to discuss this further and hopefully you will give us another chance. Please contact us me at (424) 258-5224 if you’d like to discuss your experience further. Sincerely, Michelle M. Customer Service

October 15, 2021

Brought my truck in for service they fix one problem and caused another 1. Never took ownership. More

by Cdjohnson011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel Padilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Culver City Chevrolet responded

We are very sorry that your recent visit to our service department did not go as planned. We try to offer our customers the best service we can. We would like to speak with you to work towards an appropriate resolution, at your convenience please reach out to me at (424) 258-5224. Sincerely, Michelle M. Customer Service

October 14, 2021

Service guy Ruben was extremely nice, He reassured me everything will be fine that my car was in good hands. Thank you Chevrolet of Culver city for the Excellent Job you done to my 1500 Silverado 2020. More

by ermamagallan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Culver City Chevrolet responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. Ruben will certainly be happy to hear your kind words! Thank you for your continued loyalty and we look forward to having the opportunity to serve you again soon. Sincerely, Michelle M. Customer Service

October 13, 2021

Great service and very friendly.The wait was not very long and the living room is very comfortable. More

by COMPUSOFT21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Canche
Oct 14, 2021 -

Culver City Chevrolet responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Culver City Chevy are thankful for customers like you! Come again soon! Sincerely, Michelle M. Customer Service

October 13, 2021

Top notch service, my dealer in Orange County burned me on my service contract by not making it a gmc approved service and keeping it in house so I had to pay out of pocket to Culver City Chevy. I would h More

by JTt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Culver City Chevrolet responded

Thank you for the great review! We are glad that you had a great experience with Jordan and our service department! We strive to please our guests! Thank you for your business and we hope that Culver City Chevy is your first choice for future service. Sincerely, Michelle M. Customer Service

October 11, 2021

Great customer service. I have been there a few times and the service has been consistently great More

by Elridgecavitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Canche
Oct 12, 2021 -

Culver City Chevrolet responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Culver City Chevy! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you! Sincerely, Michelle M. Customer Service

October 10, 2021

I was notified of what was needed, the service was performed quickly and everybody was courteous. More

by WOIV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Culver City Chevrolet responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Culver City Chevrolet! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you! Sincerely, Michelle M. Customer Service

October 07, 2021

I’m very happy with the service, didn’t try sell me something I didn’t need. More

by MILTON.DAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Canche
Oct 07, 2021 -

Culver City Chevrolet responded

Thank you for the review! We are happy to hear you are satisfied with the service you received. We look forward to working with you again in the future! Sincerely, Michelle M. Customer Service

October 07, 2021

The service department tried to scheme me faking a fuel problem diagnosis of my brand new truck. The scheme was trying to charge almost $18.000 through the insurance. Very aggressive and disrespectful crew More

by Matheus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to let us know about your recent experience at Culver City Chevy. We’re sorry to learn that you were disappointed in how your service was handled. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We value your business and hope that you’ll give us another opportunity in the future to show our appreciation. We’d like to speak with you to work towards an appropriate resolution, at your convenience please reach out to me at (424) 258-5224 so we can help rectify this situation. Sincerely, Michelle M. Customer Service

October 06, 2021

Our service representative is always telling us wrong information in regards to our vehicles being ready. On atleast four occasion s we have been told that our vehicle would be ready and it wasn't. The More

by TWEATHERSPOON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jordan Rathman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Culver City Chevrolet responded

We are sorry you felt your recent service visit did not meet your expectations. We strive to provide the highest-quality service to our customers and hope to have another opportunity to help you in the future. Please contact us me at (424) 258-5224 if you’d like to discuss your experience further. Sincerely, Michelle M. Customer Service

...
131
...