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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,486 Reviews

1,486 Reviews of Culver City Chevrolet - Service Center

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August 26, 2021

Everything was excellent! Hunter was great! It was refreshing to have service that was honest and professional. We have had bad experiences with other service places, but yours was great! Thank you More

by Michael Y.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter
Aug 26, 2021 -

Culver City Chevrolet responded

Thank you, Michael! We appreciate you taking the time to let us know how our service department is doing. Hunter will certainly be happy to hear your kind words! Thank you for your continued loyalty and we look forward to having the opportunity to serve you again soon. Sincerely, Michelle M. Customer Service

August 26, 2021

I was able to handle arrangements for service of my “dead” vehicle via phone and text without the need to go to the dealership with the towed card. I was kept well informed and no work was done without More

by Mike.soloff
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Culver City Chevrolet responded

Mike, thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Culver City Chevy for your service needs and we hope to work with you again next time. Sincerely, Michelle M. Customer Service

August 24, 2021

My experience with with Jose Luis and Carlos was more than amazing I’ve have my car for 3 years and haven’t had any problem my first leased car and I absolutely love it !! More

by Aalyiahmilan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos vallejo
Aug 25, 2021 -

Culver City Chevrolet responded

Wow, thank you for the kind words! We very much appreciate the shout out! Please let us know if there is anything else you need, and enjoy your new car! Sincerely, Michelle M. Customer Service

August 24, 2021

After scanning my truck I decided to bring it to this dealership, I explained to advisor Jordan that my truck is misfiring and needs multi-point inspection…I was told to pay $220 for diagnostic. After More

by Dan
Recommend Dealer
No
Employees Worked With
Jordan Rathman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Culver City Chevrolet responded

Thank you for your feedback. We are disappointed to see that you felt your experience with our service department was not up to expectations. Feel free to reach out to us directly at (424) 258-5224 so we can hear more specifics about how we could improve. Thank you again for letting us know about your experience. Sincerely, Michelle M. Customer Service

August 24, 2021

The worst dealership you can possibly go to. Please do not take your car there they don't have loaners and they keep thr cars to long More

by Ustwani
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Roberto Canche
Aug 26, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to share your comments. It is important for us to hear feedback, no matter the circumstance, so that we may better our services for you, our customer. We value your business and hope to hear from you again or have the opportunity to show you our appreciation and take care of any of your car needs in the future. If you’d like to discuss further, please contact me at (424) 258-5224. Sincerely, Michelle M. Customer Service

August 22, 2021

Didn’t enjoy my experience the person that helped started adding in things I didn’t ask immediately. Price increases for oil change. No more free car wash option. More

by ROBERTMATH83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2021

Excellent and Knowledgeable staff! Had my car serviced while I worked in the customer lounge. My service consultant was thorough with what my car was in need of. More

by CHRISTINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Canche
Aug 23, 2021 -

Culver City Chevrolet responded

Thanks, Christina! Please let us know if you ever have any car needs we can help with in the future! Thank you for choosing Culver City, and we look forward to servicing you in the future! Sincerely, Michelle M. Customer Service

August 20, 2021

Jordan was an excellent service provider and made my experience excellent. Not sure why you guys cannot send the info to the DMV as it was Chevys fault my car was recalled. I am not looking forward to d More

by rbasch12@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2021

Amazing staff and great team with phenomenal service. Highly recommend this location you won't regret it. Thank you Mark for the amazing service you provided More

by Erickherrera1836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Fernandez
Aug 20, 2021 -

Culver City Chevrolet responded

Thank you for the perfect review, Erick! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Culver City Chevrolet! Sincerely, Michelle M. Customer Service

August 18, 2021

Super helpful. Appreciate the helpfrom Jordan at Culver Super helpful. Appreciate the help from Jordan at Culver City Chevy- she was smart, her attitude was upbeat, and she was an all around excellent pr More

by DL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Culver City Chevrolet responded

Great to hear! We are thrilled to learn that Jordan and the team were able to provide an excellent experience for you. We appreciate your business and look forward to working with you again in the future. Sincerely, Michelle M. Customer Service

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