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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,569 Reviews

1,569 Reviews of Culver City Chevrolet - Service Center

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October 29, 2021

To whom it may concern, my oil was changed my tires rotated the assistant who helped me luis he was excellent I appreciate you all. More

by Twinver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Culver City Chevrolet responded

Thank you kindly for the review and the great remarks. We appreciate your business and look forward to assisting you in the future! Sincerely, Michelle M. Customer Service

October 28, 2021

Luis Navarrete was constructive, understood the problem, and worked to solve effectively and efficiently. 5 stars. Everyone else I dealt with on the phone - 4 people - was waste of time, useless, or gave i More

by Magician
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 29, 2021 -

Culver City Chevrolet responded

Thank you for sharing your experience. We understand your frustration with these communication issues that you described. Gaining valuable feedback from our customers is important and it helps us improve our services for the future. Please reach out to me at (424) 258-5224 if you’d like to discuss further. Sincerely, Michelle M. Customer Service

October 28, 2021

Totally overpriced!!!! 1800 to replace a control panel!!! Charged me 500 + in labor for two hours (if it was even that) of work. A total rip off. YOU SHOULD BE ASHAMED OF YOUR PRICING!!! More

by cfbowen
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to leave this review about your experience in our service department. We're very sorry to hear that your visit fell short of our vision. Please reach out to me at (424) 258-5224 if you would prefer to discuss your experience further. Sincerely, Michelle M. Customer Service

October 28, 2021

Service was fast and honest. They explained everything to me and answered all of my questions. More

by Mrs.D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Culver City Chevrolet responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Culver City Chevrolet for your service needs and we hope to work with you again next time. Sincerely, Michelle M. Customer Service

Oct 29, 2021 -

Mrs.D responded

Yes. It was my first time at this service center and it was not a bad one.

October 27, 2021

Pleasant the representative she was very helpful nice personality she made sure I knew the status of what was going on with my vehicle More

by deborahmitchell510@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Culver City Chevrolet responded

Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Culver City Chevrolet whenever you have a vehicle need. Have a fantastic day!

October 27, 2021

I was treated very rudely by Ruben Barrera the advisor at Culver City Chevrolet he told me to take my car and get lost More

by Aly.pirani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Culver City Chevrolet responded

Thank you for your feedback as we’re always eager to hear how we can improve our services to the community. We wish to discuss this further in order to gather more details. Please reach out to me at (424) 258-5224 so we can discuss your experience. Sincerely, Michelle M. Customer Service

October 26, 2021

The host Luis, was very kindly and very professional, he took the time for me Very quality service More

by iselamendoza21@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Culver City Chevrolet responded

Thanks! We are so happy to hear that your experience with us went so well! We strive to give our customers the best service every time they visit and your feedback helps us to do just this. Thanks again for sharing and we hope you continue to choose us for all of your future car needs! Sincerely, Michelle M. Customer Service

October 26, 2021

Easy to communicate by text. Robert was helpful and on time. I miss the car washes. More

by dany.victory.qdve1c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Canche
Oct 27, 2021 -

Culver City Chevrolet responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Culver City Chevrolet, and we love listening to constructive feedback from our customers. Thank you for your business and we look forward to seeing you back again next time! Sincerely, Michelle M. Customer Service

October 23, 2021

Good services happy with the work oil change good people smile fast work clean dealer More

by Martinezjose
Customer Service
Recommend Dealer
Yes
Employees Worked With
Not liste
Oct 23, 2021 -

Culver City Chevrolet responded

Thanks for your feedback! It's great to hear that you were provided with an excellent experience by our service team! Please let us know if there is anything else we can do for you. Thanks again! Sincerely, Michelle M. Customer Service

October 23, 2021

Great work very helpful can answer all questions they are doing an excellent job love it More

by amb3100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Culver City Chevrolet responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Culver City Chevy is thankful for customers like you! Come again soon! Sincerely, Michelle M. Customer Service

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