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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,569 Reviews

1,569 Reviews of Culver City Chevrolet - Service Center

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December 04, 2021

Best costumer service! Fast service! Very helpful with the questions i had about my car More

by hernandez_92jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Culver City Chevrolet responded

Wonderful to hear! We are glad that your service was excellent! We strive to please our guests! Thank you for your business and come again soon. Sincerely, Michelle M. Customer Service

December 01, 2021

Very pleased with service received so far. Especially pleased with your representative Jordan Rathman’s help & assistants. More

by blorraine1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Culver City Chevrolet responded

Great to hear! We are thrilled to learn that Jordan and the team were able to provide an excellent experience for you. We appreciate your business and look forward to working with you again in the future. Sincerely, Michelle M. Customer Service

November 29, 2021

Good Job fast service clean store. Very easy to get an appointment. My car was service fast. More

by neyhernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Culver City Chevrolet responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Culver City Chevrolet. Thank you for your business and we look forward to seeing you back again next time! Sincerely, Michelle M. Customer Service

November 29, 2021

No problems with making and keeping appointment for 15,000 mile service for 2020 Bolt. Supposed to include tire rotation and multi-point inspection. They did the rotation, but did not give any feedback More

by erikmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gustavo Frayre
Dec 01, 2021 -

Culver City Chevrolet responded

Thank you for sharing your feedback with us. We understand your frustration and we are looking into the details of your visit. Feel free to reach out to me at (424) 258-5224 if you’d like to discuss your experience further. Sincerely, Michelle M. Customer Service

November 27, 2021

Nothing but professionalism and customer care. Thank you Nothing but professionalism and customer care. Thank you Jordan for the great service on helping me on replacing my suburban’s tire and oil change!! More

by @Mikeswindowtint213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Culver City Chevrolet responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Culver City Chevy! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you! Sincerely, Michelle M. Customer Service

November 26, 2021

Towed my truck down after it broke down paper work and rental car where given to me immediately device was completed after I drove off check engine oil level come on in the truck also another bad thing is More

by Cris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Culver City Chevrolet responded

Thank you for sharing your experience with us, Cris. We take customer feedback seriously in order to help better our services. We value your business and hope to have an opportunity to show you our appreciation and take care of any other car services for you in the future. Please don't hesitate to give me a call directly at (424) 258-5224. Sincerely, Michelle M. Customer Service

November 23, 2021

The dealership and service department here has new ownership and management and is completely competent now. Very good experience and the cost was actually less than quoted! Thank you Jordan. More

by MrCalico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Culver City Chevrolet responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Culver City Chevrolet. Thank you for your business and we look forward to seeing you back again next time! Sincerely, Michelle M. Customer Service

November 23, 2021

Very efficient as far as turn around time for service. More explanation as to the service itself would have been nice. More

by nataly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Culver City Chevrolet responded

Thank you for the feedback. We love hearing from our customers on ways to improve our business in the future. We appreciate you and hope to work with you again in the future. Thank you, again! Sincerely, Michelle M. Customer Service

November 21, 2021

They did an excellent job on my car , and the customer service was good , they were very helpful More

by VIRMAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Culver City Chevrolet responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Culver City Chevrolet. Feel free to stop back in if there's ever anything else you need from us! Sincerely, Michelle M. Customer Service

November 20, 2021

I had a great experience and you’re my helper Jordan made sure everything was OK. Very professional More

by phillip24goff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Culver City Chevrolet responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Culver City Chevy are thankful for customers like you! We hope you'll continue to visit us for any vehicle needs in the future. Sincerely, Michelle M. Customer Service

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