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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,569 Reviews

1,569 Reviews of Culver City Chevrolet - Service Center

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December 11, 2021

Extremely dissatisfied with the services provided and even more dissatisfied with the pricing. Left voicemails numerous times for the serviceman handling my car and even sent an email. None of them were More

by Tbolbolian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel Padilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2021

Luis was amazing and took great care of me and little chevy Cruze. He was so personably and made me feel like family. I will definitely recommend friends and family to Culver City Chevrolet More

by caitlin.rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Culver City Chevrolet responded

Thank you for the five-star review, Caitlin! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Culver City Chevy for your service needs and we hope to see you back again in the future. Sincerely, Michelle M. Customer Service

December 10, 2021

The people was friendly and nice. The shop and waiting area was nice and clean very nice environment. More

by lilriccxl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Culver City Chevrolet responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs! Sincerely, Michelle M. Customer Service

December 09, 2021

Jordan was excellent at the front desk, good follow thru, I felt well taken care of. More

by ROTLATT2
Recommend Dealer
Yes
Employees Worked With
Jordon
Dec 09, 2021 -

Culver City Chevrolet responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Culver City Chevy. Thank you for your business and we look forward to seeing you back again next time! Sincerely, Michelle M. Customer Service

December 09, 2021

Ruben made my visit easy and fast very professional I wii always come back my car needs More

by Reyes
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Culver City Chevrolet responded

Thanks, Reyes! We are so happy to hear that your experience with us went so well! We strive to give our customers the best service every time they visit and your feedback helps us to do just this. Thanks again for sharing and we hope you continue to choose us for all of your future car needs! Sincerely, Michelle M. Customer Service

December 08, 2021

Jordan was great she answered all my questions and took my truck right in after diagnostic she when through the list and asked me if I wanted to get it fixed so they can order the part. Due to the holiday More

by Jovanny
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Culver City Chevrolet responded

We appreciate the kind words, Jovanny! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Culver City Chevrolet. Feel free to stop back in if there's ever anything else you need from us! Sincerely, Michelle M. Customer Service

December 06, 2021

Excellent customer service. Ruben Barrera is the Service Advisor that normally helps me. If I have questions or concerns he addresses them and makes suggestions. More

by CBURNETT2511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Culver City Chevrolet responded

Thank for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Culver City Chevrolet for your service needs and we hope to work with you again next time. Sincerely, Michelle M. Customer Service

December 06, 2021

Luis is awesome and excellent with his service! I will return because of him! Thanks More

by Rikki Ferrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Culver City Chevrolet responded

Thank you for the great feedback, Rikki! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Culver City Chevrolet. Thank you for your business and we look forward to seeing you back again next time! Sincerely, Michelle M. Customer Service

December 06, 2021

Refuse to do warranty work. The employees of the Refuse to do warranty work. The employees of the organization are very nice the refusal to do the work under warranty is a very upsetting situation. More

by alanlucia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Miguel Padilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Culver City Chevrolet responded

Thank you for sharing your feedback with us. We would love to discuss your experience further in order to gather more details. Feel free to reach out to me at (424) 258-5224 if you’d like to discuss further. Sincerely, Michelle M. Customer Service

December 04, 2021

Efficient and courteous service. I was even offered a cup of hand brewed coffee! I am looking forward to getting the needed battery for the 2017 Bolt soon! More

by susan34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Culver City Chevrolet responded

Thanks for your feedback, Susan! It's great to hear that you were provided with an excellent experience by our service team! Please let us know if there is anything else we can do for you. Thanks again! Sincerely, Michelle M. Customer Service

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