Culver City Chevrolet - Service Center

This used to be a decent dealership for car service. But it has deteriorated so much. It is just a terrible service now. I'll go elsewhere and suggest the same to you. They've kept my car, without gi But it has deteriorated so much. It is just a terrible service now. I'll go elsewhere and suggest the same to you. They've kept my car, without giving me a loaner, for 3 whole weeks, for 2 small matters that wasn't even urgent. I dealt with Giovanni at service. He's probably the worst. Aside from giving me every excuse in the book, the one thing I asked from him was to keep me updated. Instead, I've had to chase him everyday, leaving messages, and he didn't even call back one time. He shouldn't be in that position to make everyone miserable with his absolute lack of care for others. I hope he's removed from that position. I tried to reach Jose, the service manager several times. Not once did he return my call. I guess the place is rotten from top to down. If people like Giovanni see his manager treating customers this way he sees that there's nothing wrong with treating you and I so poorly. More

I was not taken seriously on my concerns and my car was not fixed because I was not believed not fixed because I was not believed More

The reason I go to this dealership is because of the service I get from Jordan Rathman. She always treats me with respect she’s prompt and efficient and the usual unpleasant experience of getting a car service I get from Jordan Rathman. She always treats me with respect she’s prompt and efficient and the usual unpleasant experience of getting a car repair is actually quite nice. More

The service people were great. They took you in right away. Not sure if they did everything they were supposed to do. A few items were left undone. They took you in right away. Not sure if they did everything they were supposed to do. A few items were left undone. More

Best of the best, great customer service, clean area, my car runs great, nice coffeee bar car runs great, nice coffeee bar More

Jordan great service, pretty good on the timing on returning my truck on time, thank you returning my truck on time, thank you More

The finance guy, forgot his name, starts with a ‘V’ was great! I love my new used Tahoe High Country great! I love my new used Tahoe High Country More

David was great. He was very helpful with car repairs. Very good. Very good. Very good. He was very helpful with car repairs. Very good. Very good. Very good. More

very inconsistent and unclear communication when there even was communication - which was rare ... 1) phone calls not returned 2) text messages sent to me that i responded to ignored 3) communicat even was communication - which was rare ... 1) phone calls not returned 2) text messages sent to me that i responded to ignored 3) communication from services was via phone calls, texts and e-mails - never knew where cogent information was coming from 4) days passed whne i had no idea what was happening with car 5 More

Everyone was so professional friendly, it was a great experience, I will be recommending them to friends and family. experience, I will be recommending them to friends and family. More