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Culver City Chevrolet

Culver City, CA

4.2
1,867 Reviews
At Culver City Chevrolet, our entire team works together to provide you with the ultimate Chevrolet shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again. We provide a large inventory or Chevrolet cars, trucks and SUVs for you to browse through. Just find the specific vehicle that fits your needs and schedule your test drive by calling 424-216-6027. We provide plenty of buying and leasing options for drivers in Los Angeles, Santa Monica and Carson. We look forward to being the new and used Chevrolet vehicle source for you in Culver City!
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6101 W Slauson Ave

Culver City, CA

90230

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Showing 1,867 reviews

June 09, 2021

A really warm welcome wonderful staff and fast service. A very nice experience and a great convenient location. I think it's a great place to go to. More

by endrem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Morales, Oscar Gutierrez
Jun 10, 2021 -

Culver City Chevrolet responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit! - Customer Service, Michelle M.

June 09, 2021

Friendly customer service, Didn't have to wait to long..serve my car right away. Was able to help me, figure out a service I had on my car apps. More

by MARYSOLDIES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Culver City Chevrolet responded

Thanks! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words. We hope you continue to choose us for any of your future car needs! - Customer Service, Michelle M.

June 09, 2021

Ivan and the manager were very friendly and flexitheble.. The car was clean and good. The team was friendly. Everything was serviced properly and professionally. More

by Rick.buthsombat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan, Alex Morales
Jun 10, 2021 -

Culver City Chevrolet responded

Thanks for your feedback! It's great to hear that you were provided with an excellent experience by our Ivan and our service team! Please let us know if there is anything else we can do for you. Thanks again! - Customer Service, Michelle M.

June 07, 2021

Very pleasant experience top-notch service I recommend this dealership to any of my friends.. The service mechanics are great I feel extremely comfortable letting them work on my service vehicle it's More

by HYDROMANROOTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo mechanic
Jun 08, 2021 -

Culver City Chevrolet responded

Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! - Customer Service, Michelle M.

June 06, 2021

Culver City Chevrolet was great. They attended us quick and and didn’t have any concerns with anything also Brandon my sales rep was really nice and informative about everything. More

by janetgoinz79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Culver City Chevrolet responded

Thank you for your recommendation and kind words about Brandon and our team! We appreciate you taking the time to share your positive feedback. Let us know how we can help with any future car or service needs you may have. - Customer Service, Michelle M.

June 06, 2021

Even though there is plenty of mixed reviews, my personal experience with the service department has never been bad. I understand if you have a new car it is going to cost time and money to maintain that lux More

by ms.arellano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Culver City Chevrolet responded

Thank you for your positive comments about our dealership and our service department! We truly appreciate your business. Please let us know how we can continue to help with your car and service needs! - Customer Service, Michelle M.

June 05, 2021

Better service experience than last year... the service advisor actually explained the report to me in detail, also he recommended me a great food spot to try if i got hungry meanwhile my car was getting s More

by vijann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Culver City Chevrolet responded

Thank you for the very kind words! Luis will be delighted to hear that he was a pleasure to work with. We are lucky to have him on our team. Please come back and see us for any of your future car needs! - Customer Service, Michelle M.

June 05, 2021

Overall I love my new Chevy. So far it doesn’t need a lot of gas and that was my main concern But I’m glad I made my purchase here and my salesperson Brandon made the process easy and simple. More

by cc_tejeda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Culver City Chevrolet responded

We are so happy to hear that Brandon helped in giving you a good experience with us! Thank you for the kind words and please come back and see us for any of your future car needs. - Customer Service, Michelle M.

June 05, 2021

This was my first time coming to Culver City Chevrolet for a recall where they ask you for your information they give you paper work before and afterwards from 7:00am to 5:00pm More

by ginam_williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Culver City Chevrolet responded

Thank you for the high star rating! We appreciate you taking the time to let us know how we are doing. Thank you for your business and we hope you continue to choose us for all of your car needs in the future. - Customer Service, Michelle M.

June 04, 2021

Seems like the new owners (I understand from late 2020) are driving this dealership into the ground. I've been happily going there for a decade (over the previous 2 owners) but as of my last visit in May 2 More

by Jillian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle (customer service?) Alex Cuevas, Ashley (reception), Luis Hernandez (new manager), Jose Gudiel
Jun 07, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to fill out a review, Jillian. We are very sorry to hear this and would like to reach out to you privately to try to resolve the issue. We value your business and hope to have another chance to show you our appreciation and take care of any other car services for you. Please contact us at (424) 216-7438 when you have a chance. -Customer Service, Michelle M. (424) 216-7438

Jun 07, 2021 -

Jillian responded

Michelle, you are part of the problem. You were one of the people I was transferred to weeks ago, I left a message and you have still never called back. I have called the number you mention above three times today (6/7/21) and no answer. You are proving my point about your lack of customer satisfaction. I do hope you guys can get your act together or my Chevy will be at the Ford dealer on Centinela where my husband goes and they are fantastic.

Jun 17, 2021 -

Jillian responded

This new dealer does not care anymore. It is not a good dealership yet. Hopefully they can get their act together. Chevrolet HQ is being made aware of the details of the multiple issues the dealership is hopefully going to resolve. But for now, they have a long way to go.

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