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Culver City Chevrolet

Culver City, CA

Overview
Employees
Reviews
4.1
1,906 Reviews
At Culver City Chevrolet, our entire team works together to provide you with the ultimate Chevrolet shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again. We provide a large inventory or Chevrolet cars, trucks and SUVs for you to browse through. Just find the specific vehicle that fits your needs and schedule your test drive by calling 424-216-6027. We provide plenty of buying and leasing options for drivers in Los Angeles, Santa Monica and Carson. We look forward to being the new and used Chevrolet vehicle source for you in Culver City!
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6101 W Slauson Ave

Culver City, CA

90230

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Showing 1,906 reviews

July 04, 2021

we came in , we were in a bind and they tried to over charge parts every chance the could ex: OEM Fule lines GMC 2500 hd 2002 diesel $300/400 on line quoted price " No" labor $5000.00. and it went on an More

by dbenci1969
Recommend Dealer
No
Employees Worked With
Jordan Rathman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2021 -

Culver City Chevrolet responded

Thank you, for taking the time to leave this review about your experience in our service department. We are committed to ensuring that our customers receive great service and excellent prices at our dealership. We're very sorry to hear that your visit fell short of our vision. Please us a call at (424)258-5224 so we can work with you to resolve any outstanding concerns you may have. - Customer Service, Michelle M.

July 03, 2021

I came in at 7am for an oil change and left at 12 noon. The power kept shutting off and I had to wait another 30 mins to pay and get my receipt. Not to mention that the service technician quoted me on a $2 More

by mmcchildress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roberto Canche
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Jul 07, 2021 -

Culver City Chevrolet responded

We appreciate you taking the time to let us know about your recent experience at our service drive. We’re sorry to learn that you were disappointed in how your service was handled. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your business and hope that you’ll give us another opportunity in the future to show our appreciation. If you’d like to discuss this further, please reach out to us at (424)258-5224. Thank you for your business and for taking the time to share your experience with us. - Customer Service, Michelle M.

July 03, 2021

In and out quickly, no problems at all with my oil change and tire rotation for my Volt. Love the easy maintenance with electric vehicle. More

by AFNELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2021 -

Culver City Chevrolet responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with an excellent service experience at Culver City Chevrolet. Thank you for your business and we look forward to seeing you back again next time! - Customer Service, Michelle M.

July 03, 2021

Fantastic service! Helped me above and beyond to get my truck! More

by relaxed94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph orea
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Jul 06, 2021 -

Culver City Chevrolet responded

Thanks for the review! We're happy that we could help you find the perfect vehicle that fits your needs at Culver City Chevrolet. Congratulations on your new Truck, and we look forward to doing business with you again in the future! - Customer Service, Michelle M.

July 02, 2021

Waited all day never got info on when car would be ready. Was not offered a ride or a loaner More

by Johnandsabine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
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Jul 07, 2021 -

Culver City Chevrolet responded

We are very sorry that your recent visit to our service department did not meet your expectations. We try to offer our customers the best service we can. We hope that you will reach out to us at (424)258-5224 so that we can try to make it up to you. - Customer Service, Michelle M.

Jul 07, 2021 -

Johnandsabine responded

Thanks for reaching out. Vehicle status and offer of a shuttle or loaner when the service appt is lengthy would be appreciated.

July 02, 2021

Great service, Luis was very friendly and helped navigate the process for me. It was smooth and quick. Thank you for the hospitality. Best Mina More

by MinMinamshafiee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2021 -

Culver City Chevrolet responded

Wow, thank you for the kind words! Luis will very much appreciate the shout-out! Please let us know if there is anything else you need, and enjoy your new car! - Customer Service, Michelle M.

July 02, 2021

I had to go back 3 times to get them to honor my warrantee to get a "check engine" light diagnosed and the repair made. I got different stories from each of the service reps. I am unlikely to purc More

by Srlevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucio Barraza
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Jul 02, 2021 -

Srlevy responded

My review is my response.

July 01, 2021

I was very pleased with the service from Chevy dealership in Culver City More

by Maureen.Grant
Recommend Dealer
Yes
Employees Worked With
Jesse Anikwem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
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Jul 01, 2021 -

Culver City Chevrolet responded

Thank you, Maureen! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs! - Customer Service, Michelle M.

July 01, 2021

It’s always a Great customer service when I come quick as well 👍🏼👍🏼 More

by Julisadiaz00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
Other Employees : Lalo
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Jul 01, 2021 -

Culver City Chevrolet responded

Thanks for taking the time to let us know how we are doing! We appreciate the kind words. Please come back and see us for any of your future car needs! - Customer Service, Michelle M.

July 01, 2021

I appreciate the rental truck, however I brought my car in June 1st and I didn’t get the rental car until June 14. I picked up my truck about 10 days later More

by Ceeloga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all of your car needs in the future. - Customer Service, Michelle M.

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