Culver City Chevrolet

My experience at Culver City Chevy was pretty awful from start to finish. Let me boil down my ordeal there to three points. 1. The sales guys are friendly, but completely unfocused and weirdly slow movin start to finish. Let me boil down my ordeal there to three points. 1. The sales guys are friendly, but completely unfocused and weirdly slow moving. I was left alone for nearly two hours while waiting to negotiate my lease terms. And though I repeatedly requested a vehicle return receipt for the Volt I had returned, no one produced this document for me. 2. After finally agreeing on terms for my new car w my salesperson, I had to wait another 90 minutes before I was invited to read my contract w the finance guy. I immediately discovered that the contract had the agreed-upon mileage allowance wrong. This created another long wait, so though I still had not received the vehicle return receipt for my Volt, I gave up and took an Uber home. 3. My salesperson Alexandro phoned me the next morning and kindly offered to pick me up and drive me back to the dealership. Against my better judgement, I agreed. this time my contract had the mileage amount correct, so I signed. Remember, I still hadn’t received my vehicle return receipt, so I stuck my head in the biggest office and asked the men there for it. One of the men told me I’d have to wait another hour for it. I expressed my frustration and the man, who told me he “ran the dealership” cursed me and threatened to tear up the new lease I had just signed. His behavior was extremely unprofessional and me very uncomfortable. I think this man’s name is Alex but I’m not sure. More

Service was great, on time, and my Chevy Bolt is back with a fully functional battery again - Jordan is professional, friendly, and goes beyond what is expected to ensure that my car receives the best se with a fully functional battery again - Jordan is professional, friendly, and goes beyond what is expected to ensure that my car receives the best service possible More

All of issues with my car were handled in a timely manner. manner. More

I had an amazing time here at culver city chevy and jesse and carlos were amazing to work with thank you for everything. I love my new car and carlos were amazing to work with thank you for everything. I love my new car More

Very nice and easy process, work was done quickly and throughly. The service providers were very friendly and knowledgeable with what they were advising me.. Handled my requests throughly. The service providers were very friendly and knowledgeable with what they were advising me.. Handled my requests More

Culver City dealership,the staff are very helpful and accommodating. accommodating. More

All good. Jordan very helpful. Need to be notified of recalls in future, only came for oil change but was told of recalls by her. recalls in future, only came for oil change but was told of recalls by her. More

Thank you to Ryan and the financial department who worked hard to get the loans and make this deal happen. Very satisfied and pleased with the customer service received! hard to get the loans and make this deal happen. Very satisfied and pleased with the customer service received! More

I am great full for the deal made with this dealer , didn’t feel any regrets about price or vehicle. Also, I was happy to receive free car wash and service didn’t feel any regrets about price or vehicle. Also, I was happy to receive free car wash and service More

The service was fine. I was however told it would be 1 to 1-1/2 hours. I got there for my appt. at 7:15 am and wasn’t called to pick up my truck until after 1 pm. Maybe next time you can be a little more rea 1-1/2 hours. I got there for my appt. at 7:15 am and wasn’t called to pick up my truck until after 1 pm. Maybe next time you can be a little more realistic with the timeline.0 More