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Culver City Chevrolet

Culver City, CA

Overview
Employees
Reviews
Vehicles
4.2
1,869 Reviews
At Culver City Chevrolet, our entire team works together to provide you with the ultimate Chevrolet shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again. We provide a large inventory or Chevrolet cars, trucks and SUVs for you to browse through. Just find the specific vehicle that fits your needs and schedule your test drive by calling 424-216-6027. We provide plenty of buying and leasing options for drivers in Los Angeles, Santa Monica and Carson. We look forward to being the new and used Chevrolet vehicle source for you in Culver City!
Contact Dealership

6101 W Slauson Ave

Culver City, CA

90230

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Showing 1,869 reviews

July 01, 2021

I was very pleased with the service from Chevy dealership in Culver City More

by Maureen.Grant
Recommend Dealer
Yes
Employees Worked With
Jesse Anikwem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
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Jul 01, 2021 -

Culver City Chevrolet responded

Thank you, Maureen! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs! - Customer Service, Michelle M.

July 01, 2021

It’s always a Great customer service when I come quick as well 👍🏼👍🏼 More

by Julisadiaz00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
Other Employees : Lalo
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Jul 01, 2021 -

Culver City Chevrolet responded

Thanks for taking the time to let us know how we are doing! We appreciate the kind words. Please come back and see us for any of your future car needs! - Customer Service, Michelle M.

July 01, 2021

I appreciate the rental truck, however I brought my car in June 1st and I didn’t get the rental car until June 14. I picked up my truck about 10 days later More

by Ceeloga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all of your car needs in the future. - Customer Service, Michelle M.

July 01, 2021

Sales department lies and both sales and service at this location don’t know what’s going on. Mr Kim was the only one that was helpful. This dealer ruined Christmas for my family and I. More

by hermes.mejia
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Navarrete
Jose Luis Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Hernandez and management , Oscar Gutierrez
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Jul 02, 2021 -

Culver City Chevrolet responded

Thank you for sharing this candid feedback with our team. Please know we truly strive to provide the best possible customer service for everyone we work with. With that said, it’s disappointing to hear that we may have missed that mark during your recent visit. We would like an opportunity to personally discuss your experience, so we can address any ongoing questions or concerns, identify any necessary internal improvements to consider, and most importantly, work to earn back your trust. At your convenience, please reach out me at (424)258-5224. - Customer Service, Michelle M.

July 01, 2021

Took much longer to get a loaner for me than other dealerships. Fixed my car and Ruben was great in service department. They were busier than normal after internet and phone outage. So they probably a More

by Mike.heiden
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2021 -

Culver City Chevrolet responded

Mike, thank you for taking the time to leave us your review, we appreciate the positive rating and your candid feedback. We take customer feedback very seriously and use them to help improve our services. Our goal is always to get our customers back out on the road as efficiently and painlessly as possible. We understand that it took longer to get you a loaner vehicle than we would have liked and are working hard on internal improvements to prevent such hold-ups in the future. Thank you for your business and we hope you continue to choose us for all of your vehicle needs in the future. - Customer Service, Michelle M.

Jul 02, 2021 -

Mike.heiden responded

Will be back Michelle. Thank you.

July 01, 2021

Very professional, very knowledgeable, informational. Still waiting on my charging unit to be delivered ty More

by stephenkeplar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Mendieta
George De La Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Morales
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Jul 02, 2021 -

Culver City Chevrolet responded

Thank you for your positive comments! We appreciate your business. Please let us know how we can continue to help with your car and service needs! - Customer Service, Michelle M.

June 30, 2021

Grate costumers service with a great ethic to help costumer look what they want at the best price. More

by Jsanciani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Suazo
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Jul 01, 2021 -

Culver City Chevrolet responded

Thanks for your compliments! We're proud to be entrusted with your business. - Customer Service, Michelle M.

June 29, 2021

They let the air out of my Silverado's tires! My truck uses LT (Light Truck) tires, which (according tot he owner's manual and the sticker on the door) should be run at 41 PSI cold. I started down the ro More

by DAP0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucio Barraza, Roberto Canche
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Jul 01, 2021 -

Culver City Chevrolet responded

Thank you very much for your feedback about your experience in our service department. Your safety is our top priority and our goal is to make sure every customer's vehicle is better off after visiting our service drive. We're sorry your visit did not meet your expectations, and we would like to work with you to make this up to you. Please give us a call at (424)258-5224. Thanks! - Customer Service, Michelle M.

June 27, 2021

Luis and Ruben were very nice and professional. Thank you More

by Harvey.beesen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2021 -

Culver City Chevrolet responded

Thank you so much for your kind comments about Luis and Ruben. We are glad that you had a great experience and we hope to see you soon! - Customer Service, Michelle M.

Jun 29, 2021 -

Harvey.beesen responded

Happy with Ruben’s customer service for my 2021 Tahoe. Very grateful for Luis, Service Manager for assisting me, trying to get Chevrolet to reimburse 3 weeks of car rental while my brand new 2021 Tahoe had to have the engine replaced with only 1,580 miles. Nobody from Chevrolet corporation would help. Thank you.

June 27, 2021

The staff at Culver City Chevrolet are all very professional. The Service Team Advisor Jordan is amazing and she knows how to get things done!!! She took plenty of time to go over my options, discu More

by klew7984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2021 -

Culver City Chevrolet responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Culver City Chevrolet. Thank you for your business and we look forward to seeing you back again next time! - Customer Service, Michelle M.

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