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Culver City Chevrolet

Culver City, CA

Overview
Employees
Reviews
Vehicles
4.2
1,813 Reviews
At Culver City Chevrolet, our entire team works together to provide you with the ultimate Chevrolet shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again. We provide a large inventory or Chevrolet cars, trucks and SUVs for you to browse through. Just find the specific vehicle that fits your needs and schedule your test drive by calling 424-216-6027. We provide plenty of buying and leasing options for drivers in Los Angeles, Santa Monica and Carson. We look forward to being the new and used Chevrolet vehicle source for you in Culver City!
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6101 W Slauson Ave

Culver City, CA

90230

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Showing 1,813 reviews

July 03, 2021

Fantastic service! Helped me above and beyond to get my truck! More

by relaxed94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph orea
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Jul 06, 2021 -

Culver City Chevrolet responded

Thanks for the review! We're happy that we could help you find the perfect vehicle that fits your needs at Culver City Chevrolet. Congratulations on your new Truck, and we look forward to doing business with you again in the future! - Customer Service, Michelle M.

July 02, 2021

Waited all day never got info on when car would be ready. Was not offered a ride or a loaner More

by Johnandsabine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
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Jul 07, 2021 -

Culver City Chevrolet responded

We are very sorry that your recent visit to our service department did not meet your expectations. We try to offer our customers the best service we can. We hope that you will reach out to us at (424)258-5224 so that we can try to make it up to you. - Customer Service, Michelle M.

Jul 07, 2021 -

Johnandsabine responded

Thanks for reaching out. Vehicle status and offer of a shuttle or loaner when the service appt is lengthy would be appreciated.

July 02, 2021

Great service, Luis was very friendly and helped navigate the process for me. It was smooth and quick. Thank you for the hospitality. Best Mina More

by MinMinamshafiee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2021 -

Culver City Chevrolet responded

Wow, thank you for the kind words! Luis will very much appreciate the shout-out! Please let us know if there is anything else you need, and enjoy your new car! - Customer Service, Michelle M.

July 02, 2021

I had to go back 3 times to get them to honor my warrantee to get a "check engine" light diagnosed and the repair made. I got different stories from each of the service reps. I am unlikely to purc More

by Srlevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucio Barraza
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Jul 02, 2021 -

Srlevy responded

My review is my response.

July 01, 2021

I was very pleased with the service from Chevy dealership in Culver City More

by Maureen.Grant
Recommend Dealer
Yes
Employees Worked With
Jesse Anikwem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
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Jul 01, 2021 -

Culver City Chevrolet responded

Thank you, Maureen! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs! - Customer Service, Michelle M.

July 01, 2021

It’s always a Great customer service when I come quick as well 👍🏼👍🏼 More

by Julisadiaz00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
Other Employees : Lalo
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Jul 01, 2021 -

Culver City Chevrolet responded

Thanks for taking the time to let us know how we are doing! We appreciate the kind words. Please come back and see us for any of your future car needs! - Customer Service, Michelle M.

July 01, 2021

I appreciate the rental truck, however I brought my car in June 1st and I didn’t get the rental car until June 14. I picked up my truck about 10 days later More

by Ceeloga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all of your car needs in the future. - Customer Service, Michelle M.

July 01, 2021

Sales department lies and both sales and service at this location don’t know what’s going on. Mr Kim was the only one that was helpful. This dealer ruined Christmas for my family and I. More

by hermes.mejia
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Navarrete
Jose Luis Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Hernandez and management , Oscar Gutierrez
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Jul 02, 2021 -

Culver City Chevrolet responded

Thank you for sharing this candid feedback with our team. Please know we truly strive to provide the best possible customer service for everyone we work with. With that said, it’s disappointing to hear that we may have missed that mark during your recent visit. We would like an opportunity to personally discuss your experience, so we can address any ongoing questions or concerns, identify any necessary internal improvements to consider, and most importantly, work to earn back your trust. At your convenience, please reach out me at (424)258-5224. - Customer Service, Michelle M.

July 01, 2021

Took much longer to get a loaner for me than other dealerships. Fixed my car and Ruben was great in service department. They were busier than normal after internet and phone outage. So they probably a More

by Mike.heiden
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2021 -

Culver City Chevrolet responded

Mike, thank you for taking the time to leave us your review, we appreciate the positive rating and your candid feedback. We take customer feedback very seriously and use them to help improve our services. Our goal is always to get our customers back out on the road as efficiently and painlessly as possible. We understand that it took longer to get you a loaner vehicle than we would have liked and are working hard on internal improvements to prevent such hold-ups in the future. Thank you for your business and we hope you continue to choose us for all of your vehicle needs in the future. - Customer Service, Michelle M.

Jul 02, 2021 -

Mike.heiden responded

Will be back Michelle. Thank you.

July 01, 2021

Very professional, very knowledgeable, informational. Still waiting on my charging unit to be delivered ty More

by stephenkeplar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Mendieta
George De La Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Morales
Report | Print
Jul 02, 2021 -

Culver City Chevrolet responded

Thank you for your positive comments! We appreciate your business. Please let us know how we can continue to help with your car and service needs! - Customer Service, Michelle M.

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