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Culver City Chevrolet

Culver City, CA

4.2
1,813 Reviews
At Culver City Chevrolet, our entire team works together to provide you with the ultimate Chevrolet shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again. We provide a large inventory or Chevrolet cars, trucks and SUVs for you to browse through. Just find the specific vehicle that fits your needs and schedule your test drive by calling 424-216-6027. We provide plenty of buying and leasing options for drivers in Los Angeles, Santa Monica and Carson. We look forward to being the new and used Chevrolet vehicle source for you in Culver City!
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6101 W Slauson Ave

Culver City, CA

90230

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Showing 1,813 reviews

July 16, 2021

They took care of my truck when it needed a recall fix. It took only 3 hours and person who helped me was nice and helpful. More

by antoniablemus
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roberto Canche
Jul 19, 2021 -

Culver City Chevrolet responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently, and we're happy to know they succeeded. Thank you for choosing Culver City Chevrolet for your service needs and we hope to work with you again next time. - Customer Service, Michelle M.

July 15, 2021

Jordan is one of the best customer service representative I have ever worked with. She pays attention to detail and she makes sure the job gets done quickly and effectively More

by robsanchez2804
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Culver City Chevrolet responded

Thank you for the very kind words! Jordan will be delighted to hear that she was a pleasure to work with. We are lucky to have her on our team. Please come back and see us for any of your future car needs! - Customer Service, Michelle M.

July 15, 2021

I've been taking my cars there serveral times. The advisors are professional and have treated me fairly. They kept me in the loop on the progress of my car. More

by cvhogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucio Barraza
Jul 16, 2021 -

Culver City Chevrolet responded

Thanks for your feedback! It's great to hear that you were provided with an excellent experience by our service team! Please let us know if there is anything else we can do for you. Thanks again! - Customer Service, Michelle M.

July 15, 2021

Very poor customer service. Left off the vehicle first thing in the am. Didn’t get a call back to explain what needed to be done until the pm. Unreadable price. Won’t be back. More

by MFERN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Barrera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to share your feedback with us. We're disappointed to hear that your visit with our service team didn't meet your expectations. It's always our goal to provide the best experience possible and we'll use your feedback to improve. We'd appreciate the chance to discuss your visit in further detail to find an appropriate solution. Please contact us at (424)258-5224. - Customer Service, Michelle M.

July 14, 2021

They lied about a 35,000 miles service which GM Corp said is not a service or a recommendation. Suppose to be charged 49.95 for oil change which is on paperwork but charge $72.10. Store manger and rep Jordan More

by Snowspyder25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Store manager Luis can’t even call customer back
Jul 15, 2021 -

Culver City Chevrolet responded

Thank you for your feedback and we’re sorry to hear that we did not meet your expectations. We wish to discuss this further and hopefully you will give us another chance. Please reach out to me at (424)258-5224 so I can work with you to resolve your concerns. - Customer Service, Michelle M.

Jul 15, 2021 -

Snowspyder25 responded

I have called 5 times and not the tech or the General Manger have even called me back. Horrible service and abhorrent customer service. You illegally overcharged me even on your own paper work which stated to charge the correct amounts. I have asked for a refund but the customer service rep suddenly lost the connection. Do the right thing and refund, stop stealing from your customers.

July 13, 2021

This guy are SCAME my fuse burned to my tech short it o and try to replace my all Ignition module and some other part More

by Perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Culver City Chevrolet responded

We appreciate you taking the time to share your comments with us. We hope to get in touch with you privately to address your concerns. We take customer feedback very seriously and hope to work through these issues with you. Please contact us at (424) 258-5224. - Customer Service, Michelle M.

July 13, 2021

Excellent service top-notch staff from the service people that first greet you to the mechanics and the cashiers extremely friendly. This dealership goes above and beyond.. More

by HYDROMANROOTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo the mechanic
Jul 14, 2021 -

Culver City Chevrolet responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Culver City Chevrolet! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you! - Customer Service, Michelle M.

Jul 14, 2021 -

HYDROMANROOTER responded

Keep up the Great Service, Don't forget to email weekly or monthly specials.

July 13, 2021

Service (Manger Luis) and staff are incredibly rude. Accused me of fraud by trying to use a GM corporate coupon. For a whopping $20 off an oil change. He said it could be from another dealer. It was cle More

by TheKozmonaut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Navarrete
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Culver City Chevrolet responded

Thank you for sharing this candid feedback with our team. Please know our service team takes customer care extremely seriously and because of that, we want to make sure we are able to personally address your concerns and answer any ongoing questions that you may have for us. At your convenience, please reach out to us at (424) 258-5224. - Customer Service, Michelle M.

July 12, 2021

No Complaints friendly professional staff safe environment practiced safe distancing abided by COVID-19 policies speedy services respectful employees who listened very understandable will return More

by Lavott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk at service department
Jul 12, 2021 -

Culver City Chevrolet responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Culver City Chevrolet! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you! - Customer Service, Michelle M.

July 12, 2021

Great customer service, quick and easy!!Will definitely Great customer service, quick and easy!! Will definitely be a returning customer. I was also able to do a few test drives while I waited! More

by robbyskates365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucio Barraza, Roberto Canche
Jul 12, 2021 -

Culver City Chevrolet responded

Thank you for the great review! We are thrilled to hear that the team could do a great job and we look forward to having you back at Culver City Chevrolet sometime soon! - Customer Service, Michelle M.

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