Culver City Chevrolet
Culver City, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Misquoted pricing 2 times, staff was rude and pushy. Way overpriced for service. Went somewhere else for 1/3 of quoted price for tires and brakes. Will not be returning overpriced for service. Went somewhere else for 1/3 of quoted price for tires and brakes. Will not be returning More
Took my 2015 Silverado for service. Robert; service advisor was excellent. Communicated and listened to my concerns. Excellent customer service. Repeat customer. Thank you. GG advisor was excellent. Communicated and listened to my concerns. Excellent customer service. Repeat customer. Thank you. GG More
No call and no service, waited too long for an appointment and then nothing was done. Called &. no call back Back or follow up provided. appointment and then nothing was done. Called &. no call back Back or follow up provided. More
I’m thankful for not being charged when you knew you couldn’t fix it! The Lord provided a solution! It started working again when I touched the switch! couldn’t fix it! The Lord provided a solution! It started working again when I touched the switch! More
Was not notified that service was complete by telephone or by link. Link to status of service never showed service was complete. Link showed finishing touches were being done but never completed. or by link. Link to status of service never showed service was complete. Link showed finishing touches were being done but never completed. More
Great customer service! I will definitely go back and buy my next car there! Everyone was really nice and wanted to help out and gave me a great deal on my lease! I was really satisfied for my purchase! my next car there! Everyone was really nice and wanted to help out and gave me a great deal on my lease! I was really satisfied for my purchase! More
It appears to be very unorganized and many of the staff told me incorrect information on multiple occasions. It took me three tries to return my lease and required me to call GM financial to get correct in told me incorrect information on multiple occasions. It took me three tries to return my lease and required me to call GM financial to get correct information. Since I’ve returned the car, the dealer has called multiple times asking about helping me purchase it at the end of the lease. In my experience the customer service has declined dramatically as ownership has changed over the last decade. More
False or misleading advertisement! Awful service, poor communication, price gouging!! The service center does not honor specials listed on their website! Worst dealer experience in my life!! Would never g communication, price gouging!! The service center does not honor specials listed on their website! Worst dealer experience in my life!! Would never go back!! More
Wasn't pleased with the service package that I pay for. And I will no longer get my car serviced there again sad to say And I will no longer get my car serviced there again sad to say More
Very disappointed with the workers and the manager. We were told over the phone there wouldn’t be any charge when we came in. Upon coming in we were told of extra service charge that we didn’t even need o were told over the phone there wouldn’t be any charge when we came in. Upon coming in we were told of extra service charge that we didn’t even need or want. Then being frustrated we advised we will do a review for this team, and the manager got upset and told us he will not even service us and we should take our car to another dealership. Then my mother had to come and beg him to service it. That was so not needed but she felt bad that I took the day off in order to get the oil change done. We were lied to over the phone that it would only be an Oil change, and had bad customer service from the Staff and especially the manager. We won’t be coming to this location again for sure. More