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Culver City Chevrolet

Culver City, CA

4.2
1,869 Reviews
At Culver City Chevrolet, our entire team works together to provide you with the ultimate Chevrolet shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again. We provide a large inventory or Chevrolet cars, trucks and SUVs for you to browse through. Just find the specific vehicle that fits your needs and schedule your test drive by calling 424-216-6027. We provide plenty of buying and leasing options for drivers in Los Angeles, Santa Monica and Carson. We look forward to being the new and used Chevrolet vehicle source for you in Culver City!
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6101 W Slauson Ave

Culver City, CA

90230

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Showing 1,869 reviews

September 08, 2021

Roberto Canche was very professional and polite. He had Excellent customer service. I hope he's still there for my next visit. Thank you. Stay safe More

by ruby811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Canche
Sep 10, 2021 -

Culver City Chevrolet responded

Thank you for the great review! We are glad that you had a great experience with Roberto and our service department! We strive to please our guests! Thank you for your business and come again soon. Sincerely, Michelle M. Customer Service

September 08, 2021

I like the services nice customer service I will always go to the same place I like the employees that work there be back soon More

by Camposmayra197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Culver City Chevrolet responded

Wonderful to hear! We are glad that your service was excellent! We strive to please our guests! Thank you for your business and come again soon. Sincerely, Michelle M. Customer Service

September 08, 2021

Todo bien solo no me gusto Ke manejaran my carro para traerlo a casa muchas gracias todos muy amables solo ese problemita del carro gracias More

by María lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None, Steven Bowerman, Flavio Onofre
Sep 10, 2021 -

Culver City Chevrolet responded

¡Muchas gracias por sus comentarios, Maria! Estamos muy contentos que tenias una gran experiencia en Culver City! Háganos saber si podemos ayudarlo más con su vehículo. Esperamos verlos de nuevo. Gracias, Michelle M. Servicio al Cliente

September 08, 2021

Excellent service once again! Always amazing. Thank you for the speedy and efficient work service done on my car. That’s why I really like Chevrolet More

by Yvon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Canche
Sep 10, 2021 -

Culver City Chevrolet responded

We appreciate the kind words, Yvon! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Culver City Chevrolet. Feel free to stop back in if there's ever anything else you need from us! Sincerely, Michelle M. Customer Service

September 06, 2021

Very upset.I had one of my cars serviced on Saturday, Very upset. I had one of my cars serviced on Saturday, after we got home we notice that there was something different about the look, we walk around More

by robertsmerling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Barrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Culver City Chevrolet responded

We’re sorry to hear about your experience. It certainly was not our intention to make this change to your license plate holder. Please give me a call directly so we can address this accordingly at (424) 258-5224. Sincerely, Michelle M. Customer Service

September 06, 2021

Terrible experience again. My maintenance was delayed everyday. Absolutely terrible miscommunication and extremely unprofessional. I will not be coming back here. This is the second time where I’ve had b More

by eddiesantos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Navarrete
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to share your feedback with us. We're disappointed to hear that your visit to our service department didn't meet your expectations. It's always our goal to provide the best experience possible and we'll use your feedback to improve. We'd appreciate the chance to discuss your visit in further detail to find an appropriate solution. Please contact me directly at your earliest convenience at (424) 258-5224. Sincerely, Michelle M. Customer Service

September 05, 2021

José Luis did an awesome job ! Got the truck I wanted and made sure I was ready to hit the road ! Thanks José Luis H More

by mendez0924
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to tell us how we are doing! Jose will be happy to hear how very helpful he was in your car buying experience. Thank you for your business and we hope to take care of any of your future car needs! Sincerely, Michelle M. Customer Service

September 04, 2021

I had to take my car back for several issues after the initial appointment. I don’t feel safe and secure in my car, mainly cause of their incompetence. They hit my car while it was being fixed. My loan More

by Pelé Keit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager
Sep 08, 2021 -

Culver City Chevrolet responded

Thank you very much for your feedback about your experience in our service department. Our goal is to make sure every customer's vehicle is better off after visiting our service drive. We're sorry your visit did not meet your expectations, and we would like to hear more about your experience in order to identify a solution. Please give me a call directly at (424) 258-5224. I look forward to hearing from you. Sincerely, Michelle M. Customer Service

September 04, 2021

Sales staff was very patient and helpful. Really worked hard to get me in my vehicle. Even stayed late to make it happen. I felt welcomed and was not made to feel bad when my credit score wasnt as high as More

by Kellymgilmore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Culver City Chevrolet responded

We greatly appreciate the detailed review, Kelly! Thank you so much for taking the time to leave us wonderful feedback. It's great to hear that the team embodied our values. We aim to make each and every visit to Culver City Chevy an enjoyable one. That's why we work to ensure a great shopping experience. Again, thank you very much for your review, and we'll be looking forward to your next visit. Take care! Sincerely, Michelle M. Customer Service

September 03, 2021

Excellent customer service good prices and honesty Christian explained to me all the questions I had about the car I bought he know what he's doing good Job More

by Eduardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Mendieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Culver City Chevrolet responded

Thank you for your recommendation and positive feedback about your recent experience with Christian and the Culver City Chevrolet team. Providing a wonderful car buying experience is a top priority for us, and we’re glad you were pleased with the service you received. We hope you are enjoying your new car, and we look forward to working with you again. Sincerely, Michelle M. Customer Service

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