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Culver City Chevrolet

Culver City, CA

4.2
1,870 Reviews
At Culver City Chevrolet, our entire team works together to provide you with the ultimate Chevrolet shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again. We provide a large inventory or Chevrolet cars, trucks and SUVs for you to browse through. Just find the specific vehicle that fits your needs and schedule your test drive by calling 424-216-6027. We provide plenty of buying and leasing options for drivers in Los Angeles, Santa Monica and Carson. We look forward to being the new and used Chevrolet vehicle source for you in Culver City!
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6101 W Slauson Ave

Culver City, CA

90230

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Showing 1,871 reviews

October 07, 2021

The service department tried to scheme me faking a fuel problem diagnosis of my brand new truck. The scheme was trying to charge almost $18.000 through the insurance. Very aggressive and disrespectful crew More

by Matheus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to let us know about your recent experience at Culver City Chevy. We’re sorry to learn that you were disappointed in how your service was handled. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We value your business and hope that you’ll give us another opportunity in the future to show our appreciation. We’d like to speak with you to work towards an appropriate resolution, at your convenience please reach out to me at (424) 258-5224 so we can help rectify this situation. Sincerely, Michelle M. Customer Service

October 07, 2021

The dealership personnel helped me get the new car I wanted from the showroom and even helped me get my new car home, all within a few hours. More

by mitch0402
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Anikwem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Mendieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
George De La Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Salman, Daniel Venegas
Oct 08, 2021 -

Culver City Chevrolet responded

Thanks for letting us know about your experience, Mitch! Customer service will always be one of our highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business and we hope to take care of any of your future car needs! Sincerely, Michelle M. Customer Service

October 06, 2021

Our service representative is always telling us wrong information in regards to our vehicles being ready. On atleast four occasion s we have been told that our vehicle would be ready and it wasn't. The More

by TWEATHERSPOON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jordan Rathman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Culver City Chevrolet responded

We are sorry you felt your recent service visit did not meet your expectations. We strive to provide the highest-quality service to our customers and hope to have another opportunity to help you in the future. Please contact us me at (424) 258-5224 if you’d like to discuss your experience further. Sincerely, Michelle M. Customer Service

October 05, 2021

They were very helpful in me purchasing two different vehicles. The sales person was very patient. More

by Valentine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Culver City Chevrolet responded

Thank you for this great review! We hope that you enjoy your new vehicles. Let us know if you need anything else! Sincerely, Michelle M. Customer Service

October 05, 2021

My experience here was excellent very quick service very nice polite professional people and I definitely will be coming back! More

by NCINTIVSALON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Culver City Chevrolet responded

Thanks for such a kind review! We are happy to hear you enjoyed your service experience with us. We look forward to working with you again soon! Sincerely, Michelle M. Customer Service

October 04, 2021

Happy with my purchase, got a new Tahoe from Kevin and the process was pretty smooth. Took some time with finance, however, overall i do recommend going to him for your Chevy needs. TY More

by mikeepattt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Culver City Chevrolet responded

Thank you for your kind words about Kevin! We’re glad that he could help provide an enjoyable car buying experience for you. Please let us know how we can help again in the future, and enjoy your new car! Sincerely, Michelle M. Customer Service

October 03, 2021

Very poor service will not go back. Missing part to my truck tiers and said that was on the my truck when I bought it and not happy at all. More

by dorothyme4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Culver City Chevrolet responded

Customer satisfaction is our top priority and I am disappointed to learn we fell short during your service visit. We would appreciate the opportunity to discuss your experience and to hear more about the details of your visit. Please give me a call at (424) 258-5224 so we can help rectify this situation. Sincerely, Michelle M. Customer Service

October 03, 2021

Jordon was very nice she taken good care of me and kept me updated. Great job on the footboards installed I love them 👍🏽 More

by KittyKat 🐱
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person who put the footboards on the truck 🛻 they did excellent
Oct 04, 2021 -

Culver City Chevrolet responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Culver City Chevrolet are thankful for customers like you! Jordan will be thrilled to read your comments! Sincerely, Michelle M. Customer Service

October 01, 2021

Great dealership since the management change. Very professional and helpful. My service manager (Luis) was great as well. More

by MEEWAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enjoyed speaking to Jesse A. He was a pleasure to talk to while waiting for my car.
Oct 04, 2021 -

Culver City Chevrolet responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Culver City Chevrolet. Feel free to stop back in if there's ever anything else you need from us! Sincerely, Michelle M. Customer Service

October 01, 2021

Things were done in a timely fashion, and the did a great job of communicating. More

by SLEBEAUF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Culver City Chevrolet responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Culver City Chevy! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you! Sincerely, Michelle M. Customer Service

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