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Culver City Chevrolet

Culver City, CA

4.2
1,813 Reviews
At Culver City Chevrolet, our entire team works together to provide you with the ultimate Chevrolet shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again. We provide a large inventory or Chevrolet cars, trucks and SUVs for you to browse through. Just find the specific vehicle that fits your needs and schedule your test drive by calling 424-216-6027. We provide plenty of buying and leasing options for drivers in Los Angeles, Santa Monica and Carson. We look forward to being the new and used Chevrolet vehicle source for you in Culver City!
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6101 W Slauson Ave

Culver City, CA

90230

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Showing 1,813 reviews

September 26, 2021

Jay was great in helping us with all of our needs. We bought two cars and are happy with both of our purchases. More

by Dimedutch82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Culver City Chevrolet responded

Thank you for car shopping with us! We're so glad to hear that you received 5-star customer care during the process here at Culver City Chevrolet, and we want you to know that we are here to assist however we can if you need anything else. Have a fantastic day! Sincerely, Michelle M. Customer Service

September 26, 2021

Jose Luis was Awesome!!! Got me in a brand new Tesla and even bought me lunch. :) More

by PHAROAH.BACON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Culver City Chevrolet responded

Thanks for letting us know about your experience! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business and we hope to take care of any of your future car needs! And thank you for sharing kind words about Jose! Sincerely, Michelle M. Customer Service

September 26, 2021

Did not have to wait long to check in. Person who checked me in was professional More

by PAMJEF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember who checked me in
Sep 27, 2021 -

Culver City Chevrolet responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Culver City Chevrolet! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you! Sincerely, Michelle M. Customer Service

September 26, 2021

Rude and not helpful. Disappointing customer service. Would NOT recommend this dealership to anyone. Thanks More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Barrera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2021 -

Jennifer responded

Would not recommend

Sep 26, 2021 -

Jennifer responded

Would NOT recommend! 2 thumbs down

Sep 28, 2021 -

Culver City Chevrolet responded

We’re sorry to learn that you were disappointed in how your car inquiry was handled. We will use your comments to improve our efforts. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your feedback and hope that you’ll give us another opportunity in the future to show our dedication to providing an outstanding customer experience. Please reach out to me at (424) 258-5224 if you’d like to discuss further. Sincerely, Michelle M. Customer Service

September 25, 2021

Work got done, but not on time. Had to come back twice for warranty work. More

by ALANP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Barrera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Culver City Chevrolet responded

Customer satisfaction is our top priority and I am disappointed to learn we fell short during your service visit. We would appreciate the opportunity to speak with you to hear more about the details of your visit and help to rectify your concerns. Please connect with me at (424) 258-5224 if you’d like to discuss directly. Sincerely, Michelle M. Customer Service

September 25, 2021

I don't have any complaints. I was taken care immediately. To this I'm thankful More

by oneknittingexpert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
4.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Canche, Hunter Cox
Sep 27, 2021 -

Culver City Chevrolet responded

We appreciate the kind words! This is what we strive for here at Culver City Chevy! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return! Sincerely, Michelle M. Customer Service

September 25, 2021

Professionals, experts. Took my 2015 Silverado for repairs on oil leaks. Robert Canche communicated with me throughout the entire process. REPEAT CUSTOMER. GG More

by GG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez , Roberto Canche
Sep 27, 2021 -

Culver City Chevrolet responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Culver City Chevrolet and we hope to see you again soon. Sincerely, Michelle M. Customer Service

September 24, 2021

Car was ready as promised. Jordan greeted me and listened to my concerns on my vehicle. More

by Msibrian1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Culver City Chevrolet responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Culver City Chevrolet and we hope to see you again soon. Sincerely, Michelle M. Customer Service

September 24, 2021

They have great customer service, very friendly and helpful. Got me in and got me out in a very timely manner More

by TD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Culver City Chevrolet responded

Thank you for giving us 5 stars! We think you made an excellent choice, and we thank you again for choosing to work with us at Culver City Chevrolet. We are always here if you need anything else! Sincerely, Michelle M. Customer Service

September 22, 2021

Good service department with friendly advisers and very clean, lobby workers are friendly and helpful More

by BHM333CNM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Canche
Sep 23, 2021 -

Culver City Chevrolet responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Culver City Chevy. Feel free to stop back in if there's ever anything else you need from us! Sincerely, Michelle M. Customer Service

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