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Culver City Chevrolet

Culver City, CA

4.2
1,813 Reviews
At Culver City Chevrolet, our entire team works together to provide you with the ultimate Chevrolet shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again. We provide a large inventory or Chevrolet cars, trucks and SUVs for you to browse through. Just find the specific vehicle that fits your needs and schedule your test drive by calling 424-216-6027. We provide plenty of buying and leasing options for drivers in Los Angeles, Santa Monica and Carson. We look forward to being the new and used Chevrolet vehicle source for you in Culver City!
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6101 W Slauson Ave

Culver City, CA

90230

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Showing 1,813 reviews

November 20, 2021

Only received an oil change, nothing was said about rotating my tires. I have prepaid maintenance service but I bought my car at a different dealership, I feel like that matters here. I asked if they c More

by ThumperCxC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ruben Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to share your feedback with us. We're disappointed to hear that your visit with our service team didn't meet your expectations. It's always our goal to provide the best experience possible and we'll use your feedback to improve. We'd appreciate the chance to discuss your visit in further detail to find an appropriate solution. Feel free to reach out to me at (424) 258-5224 if you’d like to discuss your experience further. Sincerely, Michelle M. Customer Service

November 18, 2021

I had an easy pressure free experience. Gustavo Sorto did an awesome job explaining some tips and tricks on operating my 2018 Chevy Volt Hybrid. More

by William Wethern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Sorto
Nov 18, 2021 -

Culver City Chevrolet responded

Thank you, William! We're so pleased to hear about your excellent experience with Gustavo. We hope to be your first choice for any vehicle needs in the future. Sincerely, Michelle M. Customer Service

November 17, 2021

Service by technician was fine and fast. The costumer service by the service delegate was very poor. More

by balopez.etdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Culver City Chevrolet responded

We are saddened to see that you felt your experience with our service department was not up to our lofty expectations. We do appreciate the feedback as it is vital to us finding ways to improve our business. Feel free to reach out to me at (424) 258-5224 if you’d like to discuss your experience further. Thank you again for letting us know about your experience, and we hope to serve you again in the future. Sincerely, Michelle M. Customer Service

November 16, 2021

It was supposed to be done 2-3 days and it took 5. People would not answer my phone inquiries. In the one rare case they did - could not tell me anything about when the car will be finished. When it finally More

by Npervan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Geraldo
Nov 17, 2021 -

Culver City Chevrolet responded

Thank you for your feedback. We are disappointed to see that you felt your experience with our service department was not up to expectations. We are constantly striving for top quality customer service. Feel free to reach out to me at (424) 258-5224 so we can hear more specifics about how we could improve. Thank you again for letting us know about your experience. Sincerely, Michelle M. Customer Service

November 15, 2021

Culver City Cheverolet and Gustavo made the process of purchasing my car extremely convenient and easy. Thankful for all the help and insight provided to me prior, Gustavo gave me a detailed overview of t More

by Saadsta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Sorto
Nov 15, 2021 -

Culver City Chevrolet responded

We greatly appreciate the detailed review! Thank you so much for taking the time to leave us wonderful feedback. It's great to hear that the team embodied our values. We aim to make each and every visit to Culver City Chevy an enjoyable one. That's why we work to ensure a great shopping experience. Again, thank you very much for your review, and we'll be looking forward to your next visit. Take care! Sincerely, Michelle M. Customer Service

November 14, 2021

Had a good and pleasant experience with the customer service rep also the repair was completed expediantly More

by Roland_givens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Culver City Chevrolet responded

Thank you for the great feedback, Roland! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Culver City Chevrolet. Thank you for your business and we look forward to seeing you back again next time! Sincerely, Michelle M. Customer Service

November 14, 2021

Culver City dealer has the best customer service, they go above and beyond to ensure you receive the best offers and satisfied with the purchase. More

by Mariiarias1423
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Vallejos, Gustavo Sorto
Nov 15, 2021 -

Culver City Chevrolet responded

Thanks for letting us know about your experience! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business and we hope to take care of any of your future car needs! Sincerely, Michelle M. Customer Service

November 13, 2021

Jordan in the service center is always very helpfull and Pleasant she follow through from start to finish More

by choi04choi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Culver City Chevrolet responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs! Sincerely, Michelle M. Customer Service

November 13, 2021

Culver City Chevrolet started off great Jordan very nice but ever since I got my instrument panel done I've been having problems with my battery not keeping a charge I took it in they said nothing was wrong More

by choi04choi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Culver City Chevrolet responded

Thank you for sharing your experiences. We understand your frustration with your dashboard issues and we are looking into the details of your visit. Please give us a call at (424) 258-5224. Thank you! Sincerely, Michelle M. Customer Service

November 12, 2021

Great Customer Service however, it would be nice if they excepted the coupons that I had sent to him for the tire rotation while he was at the dealership More

by FINLEY715
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Culver City Chevrolet responded

Thank you for sharing your experience with us. Your feedback helps us to better our services. Next time we hope to make your experience with us even more enjoyable. Sincerely, Michelle M. Customer Service

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