Cullman Dodge Chrysler

This review is for both dealer ships. Cullman Dodge Chrysler Jeep and Columbia Chrysler Dodge Jeep Ram Fiat. Went in to get information on a vehicle that was on the web site at one of t Cullman Dodge Chrysler Jeep and Columbia Chrysler Dodge Jeep Ram Fiat. Went in to get information on a vehicle that was on the web site at one of their partners dealership. I told the sales person that I want to get the pricing of the vehicle and to not do a credit check. He had me fill out paperwork about me while the sales manager was getting info on the vehicle. The sales manager comes out with a work up on the vehicle and asked if it was ok to run a credit check. I related that. I need to unlock my report. As I was doing this it showed that they had already ran my credit. I told them I didn’t appreciate being lied to about running my report. I reached out later that night and asked for the price out the door. I was given the price. Then the next day I was told that the vehicle was on hold but they would try to find me another one. After doing research all day myself and requesting information from the Columbia TN location. I called them and they stated they found one but it would cost 2000 more than what was agreed too because it didn’t have the same incentives I had a friend call the dealership in Columbia TN and ask about the vehicle in question and was sent an estimate. I let the dealership in Cullman know that. The the next day the Columbia dealership call me and told me they still had the vehicle. I told the salesperson that there is a hold on it. Not sure how you do business if your personnel don’t know what is available. More

Great service. No problems. Timely completion Will return for each service. Friendly. Thorough on explanations. I'm through No problems. Timely completion Will return for each service. Friendly. Thorough on explanations. I'm through More

Great experience! Very friendly and professional. Got us in and out quickly for our diesel service. Highly recommend! Very friendly and professional. Got us in and out quickly for our diesel service. Highly recommend! More

Excellent as always. Highly recommend.them, service department is always top notch. Been using for years Highly recommend.them, service department is always top notch. Been using for years More

Excellent, fast service! Service rider was great and very attentive. Will definitely be back to this location. Service rider was great and very attentive. Will definitely be back to this location. More

Just bought a brand new 5500 Flatbed from Cullman Dodge…. Had a great experience, Fast paperwork, and the sales people were a pleasure to deal with …… Had a great experience, Fast paperwork, and the sales people were a pleasure to deal with …… More

They handled my repairs expertly and efficiently. Cliff over there took great care of me He was professional and courteous. Most importantly he kept me up to speed and communicated well about the sta Cliff over there took great care of me He was professional and courteous. Most importantly he kept me up to speed and communicated well about the status of my vehicle. More

I have had maintenance on my 2022 Wagoneer for the last 2 years and l am very pleased with the service department. I recently purchased a 2023 Dodge Challenger T/A and had service work performed on it as wel years and l am very pleased with the service department. I recently purchased a 2023 Dodge Challenger T/A and had service work performed on it as well. This dealership is great and all their personnel have been courteous and professional. More

I’ve been taking my Hellcat Challenger to this dealer for 6 years. I’ve had nothing but good experiences. Brian has been great. Always helpful and knowledgeable. 6 years. I’ve had nothing but good experiences. Brian has been great. Always helpful and knowledgeable. More

Great service department. They were fast,friendly and efficient. I did not purchase my vehicle there but they will be my home dealership. I highly recommend anyone in search They were fast,friendly and efficient. I did not purchase my vehicle there but they will be my home dealership. I highly recommend anyone in search of a vehicle or service to check them out More