Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crystal Lake Chrysler Jeep Dodge
Crystal Lake, IL
386 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
January 20, 2025
I'm upset, I was told to come in to fix the issue I have
with tire pressure sensors. This was my third time there for the same issue. Turned away AGAIN. A diagnostic will take up to 3 hours, what the xxx
More
by s.staller
Employees Worked With
Jay
January 16, 2025
It’s so easy to work with the service department in this
dealership. I’m treated in a friendly, courteous manner, they listen closely to what I have to say, I’m updated regularly on the progress of work on
More
by Tom
Employees Worked With
Jay, Brian
January 13, 2025
Poor communication.
Seems like the service dept has changed hands in last few years. Took 2 days to tell.me the battery they installed.3.months ago is good and charged m
More
by geoff_price
Employees Worked With
Service dept
