Crystal Lake Chrysler Jeep Dodge

Pleasurable They didn’t have what we were looking for but found it at another dealership and had it there next day ready to go. Great customer service They didn’t have what we were looking for but found it at another dealership and had it there next day ready to go. Great customer service More

Crystal Lake Jeep Is Awesome What another great experience with Crystal Lake Jeep. Mark Kropp is easy to work with and so was everyone else. A easy top notch experience. Highly re What another great experience with Crystal Lake Jeep. Mark Kropp is easy to work with and so was everyone else. A easy top notch experience. Highly recommended. More

Friendly, fair, and timely Worked with my schedule so that I did not have to spend hours at the dealrship buying a new Wrangler. Fair price without "having" to go to their man Worked with my schedule so that I did not have to spend hours at the dealrship buying a new Wrangler. Fair price without "having" to go to their manager, which is just old school tactics. Thanks for making this a smooth transaction that respected my time. More

Good service and timely Took my truck in for a oil change and had a coupon from them for a free change. They were quick and thorough and there was no charge. Just the way I l Took my truck in for a oil change and had a coupon from them for a free change. They were quick and thorough and there was no charge. Just the way I like it More

Very nice people to dealing with!!great service! Great service highly recommend!very nice guys to dealing with definitely a good place to purchase a vehicle,if you looking for a car this is the place Great service highly recommend!very nice guys to dealing with definitely a good place to purchase a vehicle,if you looking for a car this is the place for you! More

Worst people to deal with. They are very dishonest. Beware, their words mean nothing to them. They make a deal, agree on terms, take your money but do not live up to a deal that I had to get another dea Beware, their words mean nothing to them. They make a deal, agree on terms, take your money but do not live up to a deal that I had to get another dealer to pay more for a trade to do the deal with Crystal Lake, then they snaked the other dealer. Bad and dishonest people starting from the top. More

Excellent Everyone helped me get what I wanted. Everyone that I worked with, worked with me. I would recommend others to visit Joe at Crystal Lake Jeep. Everyone helped me get what I wanted. Everyone that I worked with, worked with me. I would recommend others to visit Joe at Crystal Lake Jeep. More

Black Friday Car Shopping I came to Crystal Lake Jeep and Dodge to look at getting a small SUV and trading in my sedan. I worked with Art and Bob in finance, and both were incr I came to Crystal Lake Jeep and Dodge to look at getting a small SUV and trading in my sedan. I worked with Art and Bob in finance, and both were incredibly helpful, professional, and knowledgeable! I normally dread car shopping, but the process was totally seamless, detail orientated, and extremely efficient. More

Service Good service, but ... there’s always an issue with the RACK AVAILABILITY to do the service on my RAM PROMASTER 1500, long waits for service!!! It seem Good service, but ... there’s always an issue with the RACK AVAILABILITY to do the service on my RAM PROMASTER 1500, long waits for service!!! It seems they only have one rack for that kind of vehicle. Not Good The service advisor didn’t listen my request, they ended redoing it . The other service advisor good service, good explanatory of the needs of my vehicle. More

Honest and Easy Great dealership to work with in every aspect. This is my 2nd purchase and I couldn’t be more pleased. Very open and honest. So incredibly easy to wor Great dealership to work with in every aspect. This is my 2nd purchase and I couldn’t be more pleased. Very open and honest. So incredibly easy to work with. More