Crystal Lake Chrysler Jeep Dodge

Black Friday Car Shopping I came to Crystal Lake Jeep and Dodge to look at getting a small SUV and trading in my sedan. I worked with Art and Bob in finance, and both were incr I came to Crystal Lake Jeep and Dodge to look at getting a small SUV and trading in my sedan. I worked with Art and Bob in finance, and both were incredibly helpful, professional, and knowledgeable! I normally dread car shopping, but the process was totally seamless, detail orientated, and extremely efficient. More

Service Good service, but ... there’s always an issue with the RACK AVAILABILITY to do the service on my RAM PROMASTER 1500, long waits for service!!! It seem Good service, but ... there’s always an issue with the RACK AVAILABILITY to do the service on my RAM PROMASTER 1500, long waits for service!!! It seems they only have one rack for that kind of vehicle. Not Good The service advisor didn’t listen my request, they ended redoing it . The other service advisor good service, good explanatory of the needs of my vehicle. More

Honest and Easy Great dealership to work with in every aspect. This is my 2nd purchase and I couldn’t be more pleased. Very open and honest. So incredibly easy to wor Great dealership to work with in every aspect. This is my 2nd purchase and I couldn’t be more pleased. Very open and honest. So incredibly easy to work with. More

Looking for a used car. Awesome customer service. Jimmy was very helpful with multiple things. He was patient & very understanding. Best salesman ever! I would highly recomme Awesome customer service. Jimmy was very helpful with multiple things. He was patient & very understanding. Best salesman ever! I would highly recommend him & Crystal lake Chrysler Jeep Dodge Ram dealership! More

Great The staff was very friendly, very helpful, caring and listened to all that I was looking for. If you need a new car, check it out. The staff was very friendly, very helpful, caring and listened to all that I was looking for. If you need a new car, check it out. More

Great experience Spoke to JT in Sales, very knowledgeable and professional. Made me feel comfortable and answered all of my questions. Definitely would visit this Deal Spoke to JT in Sales, very knowledgeable and professional. Made me feel comfortable and answered all of my questions. Definitely would visit this Deal again and definitely deal with JT again. More

2017 Pacifica Love my Pacifica!! They service was great & Brad was a fabulous salesman. He answered all my questions & answers them still when I have them. This was Love my Pacifica!! They service was great & Brad was a fabulous salesman. He answered all my questions & answers them still when I have them. This was not my first car purchased there &’wont be my last! More

2014 Tucson I bought my 2014 Tucson in March as a replacement for my older 2006 Honda CRV. The salesman, Brad Stickels was very helpful. Everyone at the dealershi I bought my 2014 Tucson in March as a replacement for my older 2006 Honda CRV. The salesman, Brad Stickels was very helpful. Everyone at the dealership was very helpful. More

Purchase new vehicle Jack takes good care of his customers, gives them 100% of his time. Won't make you feel rushed and walks through everything step by step to make sure Jack takes good care of his customers, gives them 100% of his time. Won't make you feel rushed and walks through everything step by step to make sure his customers are completly satisfied before walking out the door. More

My new Wrangler! I am very very happy with my new Jeep. Traded in my old Patriot for a new Wrangler. Justin my salesmen was very helpful in finding my dream Wrangler a I am very very happy with my new Jeep. Traded in my old Patriot for a new Wrangler. Justin my salesmen was very helpful in finding my dream Wrangler and was very easy to work with. The manager Jimmy also helped very much. Would recommend Justin and this dealership to anyone. More