Crystal Lake Chrysler Jeep Dodge

Sold a dangerously UNSAFE vehicle Was sold an EXTREMELY UNSAFE car by Wyatt's. Lied to about vehicles condition, and when brought back to dealership they deny other mechanics analysis Was sold an EXTREMELY UNSAFE car by Wyatt's. Lied to about vehicles condition, and when brought back to dealership they deny other mechanics analysis and say not their problem. Even when we bring up our rights for them to fix it or take it back under 'buyers guide warranty'. Manager Scott Rosenberg threatened my family with a phone call saying he'd sue us if we didn't take down our negative reviews on their dealership and experience with staff. More

After visiting over 4 dealerships, This one topped them all! Great customer service, down to earth people who genuinely wanna help you and get you a great deal. I would recommend this dealer to anyone! Living in Great customer service, down to earth people who genuinely wanna help you and get you a great deal. I would recommend this dealer to anyone! Living in the city, I would rather drive all the way out to crystal lake and get treated right by this dealership than any other one I’ve been to. I am extremely happy with everything they did for me. More

Maintenance recall & regular maintenanice Always a Great experience with George and the entire Service Team. Cassey and Josh are Conscientious and thorough. Like I said the whole dealership i Always a Great experience with George and the entire Service Team. Cassey and Josh are Conscientious and thorough. Like I said the whole dealership is great!👍🏼 More

Amazing! Mark really helped us out with getting the right car for me. I enjoyed the staff, had a lot of laughs and would definitely recommend! Mark really helped us out with getting the right car for me. I enjoyed the staff, had a lot of laughs and would definitely recommend! More

Great experience Everybody is helpful. Sales person is very accomodating. I had a great experience getting my new car with them. The place is small but you’ll get the Everybody is helpful. Sales person is very accomodating. I had a great experience getting my new car with them. The place is small but you’ll get the car that you need More

Excellent dealership and salesman! I bought my car there 18 years ago and remembered the service! Bought a Jeep there today and the service and saleman (Mark) was awesome!!!! I bought my car there 18 years ago and remembered the service! Bought a Jeep there today and the service and saleman (Mark) was awesome!!!! More

Great Experience! I LOVE my Jeep Renegade. I had such a peaceful buying experience. Just took my car in for its second oil change and everyone I encountered from servic I LOVE my Jeep Renegade. I had such a peaceful buying experience. Just took my car in for its second oil change and everyone I encountered from service to checkout were so pleasant and helpful. That alone was wonderful... the service was quick too! This is the 5th car I’ve owned. I’ve never been happier with a dealership. More

Purchased my jeep from the dealer and use their service depa For regular maintenance or emergency repairs, the Crystal Lake Chrysler, Jeep dealer's service department is outstanding. Very friendly and highly pr For regular maintenance or emergency repairs, the Crystal Lake Chrysler, Jeep dealer's service department is outstanding. Very friendly and highly professional in all respects. More

Sickening Scammed bc I am a woman who doesn’t know about cars. 1 year old Rubicon with 30k miles $500 bill for a call under full warranty? No loaner car availa Scammed bc I am a woman who doesn’t know about cars. 1 year old Rubicon with 30k miles $500 bill for a call under full warranty? No loaner car available after 2 full days in the shop they couldn’t even bother to run it through a wash? Customer lost permanently for this dealer and Jeep. More

Excellent experience My husband and I had an enjoyable no pressure experience. This is the second car we purchases from this dealership. I would go back a 3rd time. My husband and I had an enjoyable no pressure experience. This is the second car we purchases from this dealership. I would go back a 3rd time. More