
Crystal Lake Chrysler Jeep Dodge
Crystal Lake, IL
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Good dealership, Had a very extensive repair done on our car and so far all is OK. Anna the service rep was good to work with and helped us a lot, The general manager Jimmy was excellent helping us with o car and so far all is OK. Anna the service rep was good to work with and helped us a lot, The general manager Jimmy was excellent helping us with our repair getting done expeditiously. Would recommend to others. Richard Pasternak More
After watching my truck sit for 30 mins I finally asked when it's going to be ready. Oh here's rge paperwork. Then later 4 hours after being home I get a text stating it's not ready yet but here's your when it's going to be ready. Oh here's rge paperwork. Then later 4 hours after being home I get a text stating it's not ready yet but here's your invoice. $300 over the price I had already paid. More
I was able to schedule my appointment and they had openings the next day! They were prompt and friendly when changing my oil and rotating my tires. We waited in the waiting area and they were done in openings the next day! They were prompt and friendly when changing my oil and rotating my tires. We waited in the waiting area and they were done in no time. More
I have had my Grand Cherokee serviced here many times ,always with good results. Have always been treated fairly and with concern. Highly recommend this dealership. ,always with good results. Have always been treated fairly and with concern. Highly recommend this dealership. More
The staff was welcoming and professional. I used the quick oil change section. Rebecca was great and took care of things very promptly. Thank you I used the quick oil change section. Rebecca was great and took care of things very promptly. Thank you More
Jay was excellent! ! He kept me informed every step of the way. He was knowledgeable, efficient and easy to talk to. The did my warranty work and a great vehicle inspec ! He kept me informed every step of the way. He was knowledgeable, efficient and easy to talk to. The did my warranty work and a great vehicle inspection and did not try to oversell anything. More