Crystal Lake Chrysler Jeep Dodge

The lady that helped me was very courteous and helpful. She made sure everything went smoothly. She made sure everything went smoothly. More

I had an issue with my Jeep Grand Wagoner and my purchasing dealership couldn’t help. I called Crystal Lake Chrysler Jeep Dodge and they were able to get me in immediately. Not only did they hel purchasing dealership couldn’t help. I called Crystal Lake Chrysler Jeep Dodge and they were able to get me in immediately. Not only did they help they explained what was going on while evaluating the vehicle. They did a great job and appreciated the dedication and support. More

They fixed the issue with a leak I had with the high tail light on the back of the cab. light on the back of the cab. More

Anna was awesome. She listened and addressed my concerns. She kept me informed through the process. She listened and addressed my concerns. She kept me informed through the process. More

The salesman, Doug, listened to what I wanted and how much I wanted to spend and found options for me. He also was able to give me complete "out the door price" for those different vehicles making the de much I wanted to spend and found options for me. He also was able to give me complete "out the door price" for those different vehicles making the decision much easier. More

This dealership now has express service. Had an oil change done. Courteous and prompt service. Had an oil change done. Courteous and prompt service. More

Great no popcorn polite there was plenty of magazines helped me get regular channels thakyou for the service helped me get regular channels thakyou for the service More

Made an appointment for a simple oil change. When I got there they told me an hour and a half same as someone who did Not have an appointment. I told them this is unexceptable To which I was tol When I got there they told me an hour and a half same as someone who did Not have an appointment. I told them this is unexceptable To which I was told " I'll have you out within the hour...After an hour passed I went and asked how much longer? The mechanic popped his head up from my car and said " I'm just getting started" I was understandably upset. Sooo He rushed through my oil change and needles to say it took over an hour and half! Had to skip the car was too. More

Worked with Jimmy Vincent on an issue I was having with my 2016 Cherokee. The entire service team acted promptly and saved me hundreds of dollars. Can't thank them enough for the level of service provide my 2016 Cherokee. The entire service team acted promptly and saved me hundreds of dollars. Can't thank them enough for the level of service provided. More

Quick service. Friendly personel. Have bought 2 cars here. Wish the 300 was still being made. Friendly personel. Have bought 2 cars here. Wish the 300 was still being made. More