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Crystal Lake Chrysler Jeep Dodge

Crystal Lake, IL

4.0
439 Reviews

5404 S Illinois Rte 31

Crystal Lake, IL

60012

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Showing 439 reviews

June 06, 2025

After watching my truck sit for 30 mins I finally asked when it's going to be ready. Oh here's rge paperwork. Then later 4 hours after being home I get a text stating it's not ready yet but here's your More

by cichonski.mike
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Think his name was alex
June 02, 2025

Friendly and courtesy service advisor. Anna was very knowledgeable and helpful. My car was done on schedule. Thanks. More

by Kkeen
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Anna Leptich
May 31, 2025

Great service. Fixed my jeep wrangler when others couldn’t. Would recommend to anyone needing service. More

by mpearson22
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jay Mundell
May 27, 2025

Excellent work! I was told what was needed to be done and the problem is fixed! No “oh by the way” additional repairs. More

by dmonsen9
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Doug M
May 26, 2025

I was able to schedule my appointment and they had openings the next day! They were prompt and friendly when changing my oil and rotating my tires. We waited in the waiting area and they were done in More

by alyssa.diguido
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Sarah
May 22, 2025

I have had my Grand Cherokee serviced here many times ,always with good results. Have always been treated fairly and with concern. Highly recommend this dealership. More

by Gwagner85.gw
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service department
May 16, 2025

The staff was welcoming and professional. I used the quick oil change section. Rebecca was great and took care of things very promptly. Thank you More

by Gharnden42
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rebecca
May 16, 2025

Jay was excellent! ! He kept me informed every step of the way. He was knowledgeable, efficient and easy to talk to. The did my warranty work and a great vehicle inspec More

by Jodie.moran
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jay
May 15, 2025

Ryan kept me informed and helped keep the cost down where possible. I would definitely recommend them More

by elliottscott2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ryan
May 15, 2025

I love going there. They always take a very good care of me and always know what they’re doing when it comes to service our cars. Thank you so much for always doing a gr More

by Leticia
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ryan Dalbis
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