Crystal Lake Chrysler Jeep Dodge

Anna was so helpful in arranging for our jeep to be repaired in a timely fashion repaired in a timely fashion More

Everyone was so helpful to me when my brand new car (bought at a different dealership a month prior) suddenly broke down. They were prompt, kept me up to date, and did all necessary repairs to remedy t (bought at a different dealership a month prior) suddenly broke down. They were prompt, kept me up to date, and did all necessary repairs to remedy the situation. I cannot recommend Crystal Lake Chrysler Jeep Dodge enough. I will forever choose them for any needs both service related and if we every buy another new car. More

Excellent and fast service. Becky in service walked me out to.my car because of my handicap. So very kind and thoughtful. Becky in service walked me out to.my car because of my handicap. So very kind and thoughtful. More

Quick and easy with a friendly staff. They greeted me upon arrival, directed me to the waiting room and had my trucks oil change done before I knew it. Highly recommend. They greeted me upon arrival, directed me to the waiting room and had my trucks oil change done before I knew it. Highly recommend. More

The service mechanic was honest and straight forward with potential issues with my diesel truck. They did not try to sell services that are not needed.. potential issues with my diesel truck. They did not try to sell services that are not needed.. More

Incredible courtesy and professionalism. I had a vehicle emergency and was welcomed in right away. I didn't expect that,but was very thankful. Starting with Anna and every coworker there,the I had a vehicle emergency and was welcomed in right away. I didn't expect that,but was very thankful. Starting with Anna and every coworker there,they ALL were genuinely nice and very helpful people. More

Great service and everyone was friendly. They got my car in and out very quickly! They got my car in and out very quickly! More

This used to be a very friendly dealer that would discuss your car issues not so anymore your car issues not so anymore More

Just an oil change and tire rotation but done in less than an hour with no appointment. Becky was phenomenal to work with than an hour with no appointment. Becky was phenomenal to work with More

By far the best customer service I’ve experienced from any dealership, any brand. The technicians and the service writers showed pride and professionalism while working on my Jeep Gladiator. any dealership, any brand. The technicians and the service writers showed pride and professionalism while working on my Jeep Gladiator. More