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Crystal Chrysler Jeep Dodge RAM
Cathedral City, CA
371 Reviews
Here at Crystal Chrysler Jeep Dodge Ram, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you’re in the market for your next vehicle or tuning up your current one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 371 reviews
August 26, 2021
Excellent sales experience; straight-forward, factual and concise. Paperwork completed in a matter of minutes, with credit approval shortly thereafter. Thanks to Carlos Salinas and his team!! concise. Paperwork completed in a matter of minutes, with credit approval shortly thereafter. Thanks to Carlos Salinas and his team!! More
by sailawayjon
Employees Worked With
Carlos Salinas
August 11, 2021
Excellent service. Cost was exactly as promised. Communication was the best. They always provide the best of service. Planned work as detailed and performed as promised. Communication was the best. They always provide the best of service. Planned work as detailed and performed as promised. More
by jcurtis2
Employees Worked With
Alex
July 21, 2021
This is one of the best car dealerships we have ever come across. The service is outstanding. we were served by Ivan Hartley who was amazing, completely no biased and looking out for our best interests which across. The service is outstanding. we were served by Ivan Hartley who was amazing, completely no biased and looking out for our best interests which was extremely reassuring and resulted in us deciding to buy a new vehicle verses a second hand vehicle. I have to say this is one of the few times when I was happier spending more money than I set out to do. good sales people are hard to find, you won't be disappointed at this dealership. More
by clinton
Employees Worked With
Ivan Hartley & Eli
July 13, 2021
Ivan Hartley and Rigo were patient, thorough and kind. Both took their time in answering my questions and concerns. I am so grateful. True gentlemen! Thank You Both took their time in answering my questions and concerns. I am so grateful. True gentlemen! Thank You More
by NAlvarez
Employees Worked With
Ivan Hartley
July 10, 2021
Jennafer was my service writer. I live 4 min from the “New” dealership in Indio on Varner. I drive all the way to Cathedral City because this dealership is SO MUCH more …simply NICE. The woman who checke “New” dealership in Indio on Varner. I drive all the way to Cathedral City because this dealership is SO MUCH more …simply NICE. The woman who checked me in was so polite and kind. She told me what services were needed and which ones weren’t. I have found this to be true every time I come here. The other dealership tries to sell you EVERYTHING and I mean everything you don’t need nor want and none of the service writers I have ever talked to More
by kathyann
Employees Worked With
Service writer, female.Jennafer
July 08, 2021
I had to tell them my repair was covered by warranty. They first said the repair would cost $330. I had to use my sister car and drive to to the dealership to tell Jennifer in person that the repair was They first said the repair would cost $330. I had to use my sister car and drive to to the dealership to tell Jennifer in person that the repair was covered by warranty. She claimed she had called and the repair was not covered by warranty. I told her I had called Chrysler info line and they told me it was covered. She then said she would call them again. The end result was that I did not to pay for repair. You guessed it. Repair covered. Why do I have to drive down to the dealership to tell them when something is covered by warranty. I thought my Veh Vin #, can get them in the computer to check warranties on the veh. This has happened to me twice at same Chrysler Dealership in Cathedral City. More
by sezsookie
Employees Worked With
Jennifer
July 07, 2021
Outstanding Customer Services, everything I needed done and more. I will definitely recommend this leadership. I enjoyed the Uber services, very impressed with that Thank you and more. I will definitely recommend this leadership. I enjoyed the Uber services, very impressed with that Thank you More
by Dan
Employees Worked With
Peter Matussek
June 30, 2021
Needed some unscheduled work done and they were awesome about fitting me in. My service Advisor Jenna was excellent at. Communicating with me every step of the way. Five stars. about fitting me in. My service Advisor Jenna was excellent at. Communicating with me every step of the way. Five stars. More
by doug
Employees Worked With
Jenna in service
