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Crystal Chrysler Jeep Dodge RAM
Cathedral City, CA
371 Reviews
Here at Crystal Chrysler Jeep Dodge Ram, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you’re in the market for your next vehicle or tuning up your current one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 371 reviews
November 17, 2021
I’d give this dealership zero stars if I could. I called them first thing in the morning today and asked if I could bring my van in to have the air conditioning fixed. I explained that it’s urgent; we are f them first thing in the morning today and asked if I could bring my van in to have the air conditioning fixed. I explained that it’s urgent; we are from Canada and are very concerned about our elderly dogs in this heat. The woman who answered the phone said no problem, they could get me in at 1 o’clock that same day. She even said they would provide a shuttle service to take me back to my hotel while the van was being worked on. So I left my wife and dogs at the hotel and drove 40 minutes to be there well before 1 o’clock, only to have the service manager ask if I had an appointment? I said, yes I was told to come in at 1 o’clock. She said, “I don’t know why they do that. You’d be lucky to get an appointment by Thursday.” What a complete waste of time. More
by Kerry
Employees Worked With
Booking and service staff. I did not deal with sales department.
November 13, 2021
Took care in for an oil change on a busy Wednesday. Even though it was busy, car was ready at the time they said it would be. Car feels better every time it gets serviced. Terry was great and assisted wit though it was busy, car was ready at the time they said it would be. Car feels better every time it gets serviced. Terry was great and assisted with all needs, questions and concerns! More
by Diana
Employees Worked With
Terry service department
November 11, 2021
I have been going to Call to Chrystal Chrysler for about 6 years. I have always had great service. The staff is friendly and knowledgeable. I could not be happier with another facility 6 years. I have always had great service. The staff is friendly and knowledgeable. I could not be happier with another facility More
by wklenner
Employees Worked With
Service department
November 08, 2021
First time using this dealer since moving from N Ca. Only needed oil and filter change. Service took only about an hour. I’ll be back for the next service. needed oil and filter change. Service took only about an hour. I’ll be back for the next service. More
by X
Employees Worked With
Service Dept.
