Crystal Chrysler Jeep Dodge RAM

Great service! Painless leasing process- answered all questions quickly. Worked as a team to help speed along the process questions quickly. Worked as a team to help speed along the process More

This was my first visit to Crystal CJDR. I was in for a simple oil change. Jeffrey Rodriguez, my service advisor, was perfect: efficient, quick, and friendly. The service was fast--so fast that my errands simple oil change. Jeffrey Rodriguez, my service advisor, was perfect: efficient, quick, and friendly. The service was fast--so fast that my errands via Lyft were unnecessary to fill the time. I was quoted a short turnaround, but was slightly skeptical and embarked upon my errands. I received a call that the car was ready--well under the quoted time. The joke was on me, I thought to myself. Further, I was offered a great, cost-saving maintenance package of three oil changes and tire rotations which cut the cost nicely. So, I get to return to the great service experience at a reduced cost. :-) More

Everyone was extremely helpful and polite..I would Everyone was extremely helpful and polite.. I would recommend Chrystal Chrysler to to anyone who needs service for their auto. Everyone was extremely helpful and polite.. I would recommend Chrystal Chrysler to to anyone who needs service for their auto. More

Great service and staff Would recommend to family and friends Will consider buying my next car there friends Will consider buying my next car there More

Thank you Jennifer..my car is running perfect...great workers.great team.crystal Chrysler. Yay workers.great team.crystal Chrysler. Yay More

Alex and his group are absolutely the best. They have always gone above and beyond to make sure my car is taken care of. I just wouldn't go anywhere else, because I can trust them to do their very best. always gone above and beyond to make sure my car is taken care of. I just wouldn't go anywhere else, because I can trust them to do their very best. Thanks to all who make Crystal Chrysler Jeep Dealership outstanding!! More

Completely Disappointed with Crystal Chrysler Jeep Dodge. We bought a 2021 Dodge Hemi Durango R/T September 18th and have had nothing but Fuel System Problems. Started with not being able to fill the tank wi We bought a 2021 Dodge Hemi Durango R/T September 18th and have had nothing but Fuel System Problems. Started with not being able to fill the tank with gas without it kicking the gas pump off every $0.56. 1st Mechanic Visit : They replaced some part and told my wife who’s 45, how to pump gasoline the right way. Got it back and a couple days later same problem. Visit 2 with Mechanic: replaced filler tube, 3 days later we get it back, gas filled fine once, from then on same issue. Took it back for Visit 3: they replaced the whole gas tank and some fuel canisters and insisted my wife needed another condescending tutorial on how to put gas in a vehicle, and she has to be overfilling it and that they’ll cover it “this time”. Well now the vehicle that drove fine, and just wouldn’t fill with gas properly, as she is on her way to pick up our daughter from school it just bogged down and shut off 3 times, Luckily she got it home. But My wife got stuck halfway into our garage and it just stopped. We had them tow it for Visit 4 : it’s been nearly 3 weeks, and we still don’t have our $62000 ($80k after financing term) vehicle to enjoy. If their Corporate does not get back to me, I always have my legal Representation retained here, and they will be reaching out next time, not me. We were considering requesting a different brand new Dodge Hemi Durango, but with how bad the customer service has been, and the way they tried to Demeanor my Wife, We want all of our money back, and we will be spending it with another Dealership immediately after receiving the money. I never conduct Business this way and the General Manager should be ashamed of himself and his service Manager Todd. Paul and Tammy Mitchell More

Great service department. I own 2 Chrysler cars they have keep my cars serviced for many years. have keep my cars serviced for many years. More

On December 3 I arrived at 7:40 the team that morning was amazing at the desk and the mechanics. They took care of me amazing at the desk and the mechanics. They took care of me More

alex made a great effort to diagnose an intermittent transmission problem which turned out to be computerrelated. I was not charged anything for this time consuming process and courtesy transportation w transmission problem which turned out to be computerrelated. I was not charged anything for this time consuming process and courtesy transportation was also provided More