Crump-Reese Motor Company

They did an OK job. It was just warranty work and they did the warranty work. They wanted to fix more things on my car for a lot more money than it really cost to fix wh It was just warranty work and they did the warranty work. They wanted to fix more things on my car for a lot more money than it really cost to fix which really kind of makes me. A little upset there were at least three things that I knew needed to be fixed. They were not mentioned on the report they had, but if they would’ve plugged in my car to a Code reader, they would’ve found One of them, but I got the work done somewhere else for $8000 less than they quoted so I think they’re a bunch of scam artist More

Truely was a good experience. Made my choice of car and the deal was a smooth experience. Glen was helpful getting me going with the Chevy app. No complaints thank you so muc Made my choice of car and the deal was a smooth experience. Glen was helpful getting me going with the Chevy app. No complaints thank you so much glen More

They were very helpful not pushy or high pressure, had fair prices on new vehicles and for my trade and didn’t try to sell me a bunch of insurance I didn’t want. fair prices on new vehicles and for my trade and didn’t try to sell me a bunch of insurance I didn’t want. More

One of the easiest transactions I've made at a dealership, no haggling, told them where I needed to be and it was done. 10 minutes of signing and done , instead of hours . 5 stars . dealership, no haggling, told them where I needed to be and it was done. 10 minutes of signing and done , instead of hours . 5 stars . More

Great knowledge and made the buying process smooth and hassle free. I like his decor hassle free. I like his decor More

enjoyed working with all the employees at the dealership, the price I paid was the Best part. the price I paid was the Best part. More

I had a fantastic experience purchasing my GMC AT4. Outstanding customer service and friendliness from this dealership. I would recommend it to anyone. Outstanding customer service and friendliness from this dealership. I would recommend it to anyone. More

I have had my car in the shop in & out at least 4 or 5 different times within 1 1/2 years. 1st time 6/15/23 for a new timing chain ($864.80). 2nd time (6/30/23) within 600 miles for leaking oil & noisy, different times within 1 1/2 years. 1st time 6/15/23 for a new timing chain ($864.80). 2nd time (6/30/23) within 600 miles for leaking oil & noisy, misfiring, out of time, loud engine noises. I was told it had NOTHING to do with the timing chain! (another machanic said that the timing belt set wrong what would cause this type of problem). $2137.83 bill to fix problem. Still oil leaking - We were told it's the head needing replacement AGAIN. Replaced during the last repairs! We were told that the head was back ordered since Chevy doesn't make any more. They would have to get a refurbished one. One year later, 11/22/24 (and still leaking oil) I was told this time it was a leaking gasket (one they said they didn't touch or replace) And it needed a water pump & oil pump. Turned out to be another $1977.48 to fix. The car is STILL leaking oil. We were call that our backorder parts were in. (that we were told was a head) What came in were cramshafts. They said we were NEVER told it needed a new head. but cramshafts. These were replaced at no charge. STILL leaking oil!! Next they told us it was the head leaking but the replacement head done back in 2023, the warranty was NOW EXPIRED! We would have to pay for another one!!! They still claim they said they were waiting a the camshafts not another head. Every time we went in to check if the head had come in, we were told that the HEAD had not come in yet. I must have stopped in about every 2-3 weeks for an update. Nate Wright was the Service adviser for the 1st two services listed. Mason Conrad was for the 2nd two. More

Dealers were great honest and up front the salesman was super very informative and helpful super very informative and helpful More

Jess got me in and out with an oil change and tire rotation good job Jess! rotation good job Jess! More