320 Reviews of Crown Volvo Cars - Service Center
Service Another wonderful service experience . Brian helps me like an old friend. Someone I can trust. I have been working with him for many years. The servi Another wonderful service experience . Brian helps me like an old friend. Someone I can trust. I have been working with him for many years. The service department takes care of any issues the first time. The waiting lounge is comfortable with wifi, tv, drinks and snacks. More
An Honest Gentleman Hume Spear is such a nice man. He always greets you as if you were a family member. He is so knowledgeable about the new Volvos - it makes you want Hume Spear is such a nice man. He always greets you as if you were a family member. He is so knowledgeable about the new Volvos - it makes you want to buy one. I think I'm on my fifth Volvo. I obviously love them. The most reliable car. I just bought a used one for my grand daughter - she just turned 16 and I couldn't think of a safer vehicle for her. She just drove it here from Tallahassee. Back to Hume Spear - Crown is lucky to have such an experienced person working there. Thank you. Mary Bryan More
July maintenance and trip preparation The staff arranged the appointment to fit my schedule. As always, they were courteous, prompt and thorough. A problem was discovered which required The staff arranged the appointment to fit my schedule. As always, they were courteous, prompt and thorough. A problem was discovered which required a not-in-stock art. I was immediately offered a loaner and advised what time my car would be ready the next day. More
Amazing Brian Tessitote was the reason my experience Was so awesom! I felt he was knowledgeable And listened to what I needed regarding updates On my car Brian Tessitote was the reason my experience Was so awesom! I felt he was knowledgeable And listened to what I needed regarding updates On my car. I left feeling safe as I knew he checked out everything! Thank you...Brian Maggie Knutsson More
Truly exceptional Samantha Scollo always provides me exceptional customer service. Really takes the time to listen to what’s wrong with my vehicle and does whatever she Samantha Scollo always provides me exceptional customer service. Really takes the time to listen to what’s wrong with my vehicle and does whatever she can to get the problem fixed. More
Mr. Brian Tessitore was great in every aspect of this service visit as he has been before. When I made the appointment he inquired about the best day for me. How long it was great in every aspect of this service visit as he has been before. When I made the appointment he inquired about the best day for me. How long it should take. Did I need a loaner what the cost could be. It worked best for me to get the auto in earlier than the shop opened as I had a meeting to get to he was there early to take the auto from me. I needed it back before noon and he said he would make every effort to do that. He did I had it back and was on my way. The only way it could have been better was if it was free (joke). The charges were what Mr. Tessitore stated. It had rained that day but the auto was still washed and interior cleaned. More
Scheduled maitenance Brian Tessitore always takes care of Lynn and I and our Volvo's with real customer service and professionalism. The Monday that I was in, I waited fo Brian Tessitore always takes care of Lynn and I and our Volvo's with real customer service and professionalism. The Monday that I was in, I waited for my car, and found after the fact that Brian was single handing the administration entirely himself and 4 cars had pulled up when I arrived. He was greeting customers, filling them in on what was needed or found, writing up invoices and accepting cash all alone. No one else was there to help him and he did it without complaining, or griping. Just getting the job done. Great job, Brian! More
Scheduling Made Easy I rarely have to wait to schedule service, but I’m happy to say that Samantha Scollo in Service got me an appointment that exactly met my schedule in I rarely have to wait to schedule service, but I’m happy to say that Samantha Scollo in Service got me an appointment that exactly met my schedule in a mere matter of moments! She is another part of the Crown Volvo Clearwater team that makes servicing my needs easily. More
Brian - Beyond helpful! So I have been going to this dealership for about 3.5 years. I almost always have Brian Tessitore helping me. He is extremely professional, helpful So I have been going to this dealership for about 3.5 years. I almost always have Brian Tessitore helping me. He is extremely professional, helpful and attentive. Always goes out of his way to address whatever issue you may have and ensure it doesn't happen again. Not one to push for an extra services which is very helpful in this economy! Thanks Brian for always going above and beyond! More
SCAM SHOP After taking my car in for a noise in the front of my car they told me it was bushings that I needed to replace, I picked up the car and the noise was After taking my car in for a noise in the front of my car they told me it was bushings that I needed to replace, I picked up the car and the noise was still there, so I spoke to the sales manager Ken who said he would look at again after doing so told me it was the ball joints, which they fixed complimentary, when I picked my car up the radiator was leaking coolant, I find that very coincidental SCAM SCAM SCAM Jim Myers the owner would not answer phone More