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320 Reviews of Crown Volvo Cars - Service Center
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March 18, 2019
Excellent service I am the proud owner of two Volvo’s. 2006 XC90, 2016 XC60. Working closely with my Service Advisor Brian Tessitore we keep my “fleet” in top runni I am the proud owner of two Volvo’s. 2006 XC90, 2016 XC60. Working closely with my Service Advisor Brian Tessitore we keep my “fleet” in top running condition. Brian makes sure my vehicles stay in excellent condition. His experience and professionalism is the reason I take my cars to Crown Volvo for service. More
by twovolvos
Employees Worked With
January 26, 2019
Service and General Info Brought our XC60 in for a hitch install. Sam, in Service, was very timely and efficient in getting our car checked in and getting us set up with a loa Brought our XC60 in for a hitch install. Sam, in Service, was very timely and efficient in getting our car checked in and getting us set up with a loaner. Mary Mattingly, Sales, was a bonus. We wanted to get information on some of the operating/infotainment/nav functions. No doubt, scheduling an appointment is recommended; however, Mary spent at least 30-45 minutes with us to explain some of of the great functions designed to make our travels safer, more efficient, comfortable, and definitely more enjoyable. Before we left, we scheduled an appointment for us to return and glean more of her expertise. More
by Mike and Judy
January 24, 2019
Excellent service Great service at the volvo dealer. Excellent customer service as well. Would definitely recommend . My car was serviced in a timely manner. Lookin Great service at the volvo dealer. Excellent customer service as well. Would definitely recommend . My car was serviced in a timely manner. Looking forward to coming back More
by Tati1219
January 17, 2019
Door locks and key fob operation Brian is very friendly and helpful and honest with regards to service items. If there were issues or should there be a delay he was prompt to notify y Brian is very friendly and helpful and honest with regards to service items. If there were issues or should there be a delay he was prompt to notify you and offer substitute vehicle for use.😀 More
by Doug
Employees Worked With
January 15, 2019
Great service experience! Samantha Scollo did a great job servicing my S90 on its first visit to Crown! Thanks so much for your help! Everything went so well! Samantha Scollo did a great job servicing my S90 on its first visit to Crown! Thanks so much for your help! Everything went so well! More
by St. Pete Mike
Employees Worked With
January 10, 2019
Samantha was very helpful. The service department had to order parts Samantha phoned me and suggested we keep the loaner until they received and installed the parts. Fantastic S The service department had to order parts Samantha phoned me and suggested we keep the loaner until they received and installed the parts. Fantastic Service. More
by Service repair
Employees Worked With
January 04, 2019
Excellent sales and service. I have worked with Brian Tessitore as my Service Advisor for almost 9 years. Brian has alway provided exceptional service. He is thoughtful, courteo I have worked with Brian Tessitore as my Service Advisor for almost 9 years. Brian has alway provided exceptional service. He is thoughtful, courteous and helpful. Brian is one of the main reasons I returned to Crown Volvo for my recent purchase of my XC90.. I knew that in the future, whatever service I may need, I will be well taken care of. Thank you, Brian! More
by DebraA
December 26, 2018
Brian T in Service is AMAZING! I genuinely never thought I would ever say the following words but I feel the absolute need to let people know how amazing my service experience was a I genuinely never thought I would ever say the following words but I feel the absolute need to let people know how amazing my service experience was at Crown Volvo with Brian T. in the service department. My 2011 C70, and apple of my eye, was making some horrific sounds and the coolant level kept decreasing at rapid rates. I recently moved to the area and did not have a trust mechanic yet. My father recently bought a 2016 V70 at the dealership and was incessant that I take my car there. I kept making excuses as to why I wouldn’t then he finally got my mother involved, and we know how that goes. Needless to say I am forever grateful for their persistence because they allowed me the opportunity to meet and work with Brian. When I tell you I have never had service at the caliber that Brian provided I am including not just car dealerships but anywhere. He not only gave me multiple daily updates throughout the repair process but he was also very aware and made an extraordinary effort in getting me my vehicle back in time to take a trip to see my family during the holidays. He didn’t try to rake me over the coals with costs or anything. He even mentioned future things to watch, didn’t even try to push me into getting them done at that moment. Brian is the reason why I will be bringing my car back to Crown Volvo for all its repair needs. More
by jdriscoll
Employees Worked With
December 21, 2018
112,500 service S40 Friendly service provided by Brian Tessitore, explained service to be done before and explained services performed. Also Mike, the mechanic, stepped Friendly service provided by Brian Tessitore, explained service to be done before and explained services performed. Also Mike, the mechanic, stepped out to reassure me he checked the entire car out, something that is very important to me More
by Proud Volvo owner
December 20, 2018
The best service! First of all I love my 2017:Volvo. I have been a Volvo owner for over 14 years and the service I have received has always been great. My service advi First of all I love my 2017:Volvo. I have been a Volvo owner for over 14 years and the service I have received has always been great. My service advisor is Brian Tessatore and he has always been extremely,helpful. I would highly recommend him. Suzanne Kent More
by SuzanneK
