Back

Crown Volvo Cars - Service Center

St Petersburg, FL

not yet
rated
320 Reviews

320 Reviews of Crown Volvo Cars - Service Center

Sort by
July 13, 2019

Great and Speedy Service Thank you Brian Tessitore for a great service experience my first time in! I would definitely recommend Crown Volvo Service Center to my friends and f More

by Lori Molinari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Tessitore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gunnett, George Guirguis
Jul 16, 2019 -

Crown Volvo Cars responded

Lori, thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with us on your first visit! Please let us know if we can help you again in the future.

July 06, 2019

Service Manager/Service Department I come back to Crown Volvo Service very infrequently because they take such superb car not only of my XC-90 (195K miles) but the way they treat me. De More

by Mark in Safety Harbor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Tessitore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Hammann
July 01, 2019

CPO Warranty Work and Roadside Assistance - All Went Superb! A week after buying my CPO 2016 XC70, there was a charging system failure, and the car was unusable. I utilized Volvo Roadside and had the vehicle tow More

by GreggDrzik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Scollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Tessitore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Crown Volvo Cars responded

Greg, thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

June 19, 2019

Brian Tessitore has gone above and beyond My visit to crown was friendly and helpful, I always leave very happy.I would recommend to all my friends and family. My car was clean and service pe More

by Micellevolvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Tessitore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2019 -

Crown Volvo Cars responded

Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future.

May 31, 2019

Miserable service experience This has to be the worst car service department in Pinellas County...shoddy work, poor service, unpleasant staff, impossible to reach via phone...I ca More

by J Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Feck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Scollo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Tessitore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Hammann, Derrick Smith
Jun 18, 2019 -

Crown Volvo Cars responded

Dear J Adams, Thank you for taking the time to write your review, and for bringing this matter to our attention. It is always our intention for our customers to have a great experience in our service department and we sincerely apologize that you feel that your experience was not satisfactory. We have contacted everyone in our database with a name that is similar to the name used on your review and all of the customers contacted say that they did not write this review. It appears that, unfortunately, we are unable to identify your records, but we would welcome the opportunity to discuss your review in more detail. Would you kindly call me at the dealership on 727.530.0602 or email me at dhammann@crowncars.com at your earliest convenience please? Sincerely, Deborah Hammann, Service Manager

Sep 02, 2019 -

J Adams responded

Deborah, I called you and left voicemails but you did not return my call. Given my previous experience, this was not surprising but still ironic and worth noting.

May 31, 2019

This is like home! My Volvo is 15 years old. I have almost 200,000 miles on it. I had it in for some service. My service guy, Brian Tessitore, invited me to go up to th More

by Lydia J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Tessitore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Crown Volvo Cars responded

Hi Lydia, Thank you so much for taking the time to share this incredible review! Offering quality service and exceptional overall experiences is what we aim for, and we are thrilled that our efforts consistently meet your satisfaction! We are honored to have earned your high regards and excellent review, and we look forward to continuing to provide you and your vehicle with our best care in the future.

May 28, 2019

Samantha Scollo was helpful, professional and client focused The appointment was on time, length as promised, offered opinions on needed service, accepted savings coupon without any prompting or discussion. Hand More

by Hateyoursecurity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Scollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

Crown Volvo Cars responded

Thank you for your positive feedback! We are happy to hear that your recent visit was seamless, straightforward, and just as efficient as promised. We wish you safe travels and hope to see you again the next time you are in need of automotive service.

May 04, 2019

Recent Service Experience I have only owned and driven Volvo cars since the late 1980's - a total of 9 cars over the years, for 4 different family members. Except my first car More

by Trevor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Hammann
May 07, 2019 -

Crown Volvo Cars responded

Hi Trevor, On behalf of Deborah and the entire team- Thank you so much for taking the time to share this amazing review! We are honored by your loyalty and so proud that our service consistently meets your satisfaction. It is our pleasure to serve you, and we hope that you continue to confide in our dealership and in the Volvo brand for many years to come. We look forward to the opportunity to work with you again.

April 15, 2019

Excellent service at Crown Volvo & Brian Tessitore! I have used Crown Volvo and the excellent customer service offered by Brian Tessitore for several years. He is knowledgeable, efficient, and most impo More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Feck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Tessitore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Hammann
Apr 17, 2019 -

Crown Volvo Cars responded

Hi Doug, Thank you for leaving Brian this wonderful review! It is a pleasure to hear how confident you are in his efforts, and we are thrilled that his service has met your satisfaction for several years now. Providing efficient and reliable service is so important to us, and we are certain that Brian will continue to do so for you in the future.

March 20, 2019

Exceptional service from Brian Tessortore I took my xc90 in for service and as allways Brian Tessortore provided prompt attention upon arrival and answered all my questions. Brian even looked More

by Rahobbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Tessitore
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
19
...