320 Reviews of Crown Volvo Cars - Service Center
Excellent customer service: All service and costs explained by service rep Brian Tessitore Service completed at time promised. Comfortable waiting area. All employees friendly and helpful. explained by service rep Brian Tessitore Service completed at time promised. Comfortable waiting area. All employees friendly and helpful. More
I had a wonderful experience when I brought my car in for its first scheduled service. Joe explained the process to me, asked about any concerns I had, and returned my car quickly and washed. Thank you! its first scheduled service. Joe explained the process to me, asked about any concerns I had, and returned my car quickly and washed. Thank you! More
Joseph Guerrera provided an excellent experience. Though not a new Volvo owner, but new to the Crown dealership and am extremely pleased with the service. not a new Volvo owner, but new to the Crown dealership and am extremely pleased with the service. More
I took my unit to service a few days ago, everything went very smoothly. I was told waiting time about 1.5 hour and about an hour later the service was done. Samantha Scollo went over the job performed on my very smoothly. I was told waiting time about 1.5 hour and about an hour later the service was done. Samantha Scollo went over the job performed on my unit, very knowledgeable and in a professional manner. I know they wash the unit as a courtesy for the customers, but they need a little of improvement in this area and take care of the small details. Overall very satisfied. More
Had an issue with "Air Bag" system. Samantha Scollo had it taken care of while I waited and the service was completed within 1.5 Hours. it taken care of while I waited and the service was completed within 1.5 Hours. More
Pleasant atmosphere - nice people - good service - quality work - nice waiting room area - AC is a little too cold - desappointed about electronics in the car - thank you quality work - nice waiting room area - AC is a little too cold - desappointed about electronics in the car - thank you More
Brian Tessitore was able to “squeeze “ me in to address my concern with my new car. (A storm was heading our way and they wanted to close early to allow the employees to get home safely.) I had barely fini my concern with my new car. (A storm was heading our way and they wanted to close early to allow the employees to get home safely.) I had barely finished my coffee when he said my car was ready! Thank you, Brian, for your prompt attention to my concern! More
Brian Tessitore was my service person that I dealt with July 1,2021. He was exceptionally helpful answering all of my questions and showing me how to do a few things. Greeted me with a smile and a warm wel July 1,2021. He was exceptionally helpful answering all of my questions and showing me how to do a few things. Greeted me with a smile and a warm welcome More
I needed emergency service and Samantha took care of everything. She called several times to let me know how things were progressing. My car was ready on time. everything. She called several times to let me know how things were progressing. My car was ready on time. More
Outstanding customer service from Samantha Scollo! Very pleased with her professionalism, as I would hire her for my company if we had an opening. During my visit to Crown Volvo in St. Pete on 6/10/2021, pleased with her professionalism, as I would hire her for my company if we had an opening. During my visit to Crown Volvo in St. Pete on 6/10/2021, she was excellent to set the expectations for the diagnosis, repair, and providing status updates in a timely manner. Highly recommend asking for Samantha! More