Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Volvo Cars
St Petersburg, FL
1,515 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:30 AM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 AM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 AM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 AM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,515 reviews
August 03, 2018
Very happy I’m very happy with the car I bought, and with the process of purchasing from Crown Volvo. Mary Mattingly took care of me every step of the way, and I’m very happy with the car I bought, and with the process of purchasing from Crown Volvo. Mary Mattingly took care of me every step of the way, and she worked hard to make sure I found the right car for me. We would absolutely purchase another car from Mary at Crown Volvo in the future. More
by Silvurbullitt
Employees Worked With
August 01, 2018
Excellent service and sales employees I just purchased a new Volvo today from Mary Mattingly, fter 8 years of service at this Volvo location with Brian Tessitore. I’ve been completely sati I just purchased a new Volvo today from Mary Mattingly, fter 8 years of service at this Volvo location with Brian Tessitore. I’ve been completely satisfied and impressed with him and the entire service department. Mary went above and beyond in her presentation of the autos I was International in and I am over the moon with my new XC60! More
by Saintsfangirl
August 01, 2018
Top notch service department My service advisor was Samantha Scillonian and she made my service appointment stress free. I am always nervous that the recommendations I’ll be pric My service advisor was Samantha Scillonian and she made my service appointment stress free. I am always nervous that the recommendations I’ll be pricey. She did exactly what I asked for and gave me some suggestions which she prioritized based on need. There was no pressure to complete anything. I felt in total control of my decision More
by Mjnez
Employees Worked With
July 29, 2018
Overall excellent dealership, love my Volvo. This time at service, Samantha deserves 5 ?? but my car still has a noise from the engine, only once in awhile. Plus, my windshield wipers needed chan This time at service, Samantha deserves 5 ?? but my car still has a noise from the engine, only once in awhile. Plus, my windshield wipers needed changed, but I will take the blame for that one. I do not believe I mentioned that, lol. But this dealership is fabulous and very friendly. More
by Drsue
July 29, 2018
An outstanding "customer first" experience. The car salesman I dealt with, Jim Cumming, was 5 star. He was not out to just make a sale. He wanted his customer to be happy and he certainly succ The car salesman I dealt with, Jim Cumming, was 5 star. He was not out to just make a sale. He wanted his customer to be happy and he certainly succeeded! Jim was extremely personable and knowledgeable of the XC40 that I purchased and went above board in all respects of this buying-a-new-car experience. Thank you, Jim. More
by ClaudiaR
Employees Worked With
James Cumming III
July 27, 2018
Service Another wonderful service experience . Brian helps me like an old friend. Someone I can trust. I have been working with him for many years. The servi Another wonderful service experience . Brian helps me like an old friend. Someone I can trust. I have been working with him for many years. The service department takes care of any issues the first time. The waiting lounge is comfortable with wifi, tv, drinks and snacks. More
by Gary
Employees Worked With
July 27, 2018
An Honest Gentleman Hume Spear is such a nice man. He always greets you as if you were a family member. He is so knowledgeable about the new Volvos - it makes you want Hume Spear is such a nice man. He always greets you as if you were a family member. He is so knowledgeable about the new Volvos - it makes you want to buy one. I think I'm on my fifth Volvo. I obviously love them. The most reliable car. I just bought a used one for my grand daughter - she just turned 16 and I couldn't think of a safer vehicle for her. She just drove it here from Tallahassee. Back to Hume Spear - Crown is lucky to have such an experienced person working there. Thank you. Mary Bryan More
by Mary B
July 27, 2018
July maintenance and trip preparation The staff arranged the appointment to fit my schedule. As always, they were courteous, prompt and thorough. A problem was discovered which required The staff arranged the appointment to fit my schedule. As always, they were courteous, prompt and thorough. A problem was discovered which required a not-in-stock art. I was immediately offered a loaner and advised what time my car would be ready the next day. More
by Barbara456
Employees Worked With
July 26, 2018
I’ve done business with them twice in one year for myself an I’ve done business with Crown twice in one year. Very happy! Their car selection is good. Customer service is a priority to them and it shows. I’ve done business with Crown twice in one year. Very happy! Their car selection is good. Customer service is a priority to them and it shows. More
by Sksap
Employees Worked With
Josh Tator, James Cumming III
July 26, 2018
Amazing Brian Tessitote was the reason my experience Was so awesom! I felt he was knowledgeable And listened to what I needed regarding updates On my car Brian Tessitote was the reason my experience Was so awesom! I felt he was knowledgeable And listened to what I needed regarding updates On my car. I left feeling safe as I knew he checked out everything! Thank you...Brian Maggie Knutsson More
by Me too
