Crown Subaru

What an amazing team. Trish was so informative and such a pleasure to work with. Keith made the financing a breeze. and also shared fun things to do in Chattanooga. Professional, friendly, we felt like famil pleasure to work with. Keith made the financing a breeze. and also shared fun things to do in Chattanooga. Professional, friendly, we felt like family. We will surely recommend this dealership. A1 service all the way. Thank you Crown Subaru! More

Danny McVay was very professional and helpful. He was knowledgeable about all the features on the car and explained them carefully. He did a great job in helping us choose a car. knowledgeable about all the features on the car and explained them carefully. He did a great job in helping us choose a car. More

Chris Bevil did a great job in facilitating my car maintenance. The work was prompt and within the estimated time frame. The lobby was clean maintenance. The work was prompt and within the estimated time frame. The lobby was clean More

David Gadd is a fantastic sales representative. He is extremely knowledgeable about the Subaru vehicles, very easy to talk with, and will do everything possible to find the best car for you. extremely knowledgeable about the Subaru vehicles, very easy to talk with, and will do everything possible to find the best car for you. More

The service department is very friendly. Anna Isaacs was friendly and helpful. The prices are high. I believe they went up since the change from Kelly subaru friendly and helpful. The prices are high. I believe they went up since the change from Kelly subaru More

Chris Bevil was the service employee who handled the recall notice on my 2020 SubaruOutback. He was friendly, courteous, and professional. My vehicle was returned on time. I could not have asked for recall notice on my 2020 SubaruOutback. He was friendly, courteous, and professional. My vehicle was returned on time. I could not have asked for a better representative. Thank you More

I can’t say enough good things about my service at Crown Subaru. It all started with Matt White. He goes above and beyond doing his job Subaru. It all started with Matt White. He goes above and beyond doing his job More

Matt White and the rest of the staff were very helpful and accommodating. The waiting area was comfortable. My car was done before expected, and I love the car wash service. and accommodating. The waiting area was comfortable. My car was done before expected, and I love the car wash service. More

Had some initial snafus getting a vehicle here, but the salesman went above and beyond to make it right. Worked with us to get the price right, too. salesman went above and beyond to make it right. Worked with us to get the price right, too. More

After the sale, no one cares about you or your car - unless they can find a way to hose you. General Manager and Service department do not care about customer satisfaction or care. I have been very p unless they can find a way to hose you. General Manager and Service department do not care about customer satisfaction or care. I have been very pleased with the purchase of my 2019 Outback. I had a very bad problem with service in March. They did an update on my onboard Camera screen/Bluetooth navigation/radio unit and it no longer plays the Mp3 disc that I use to listen to books on my long road trips .... AND even more of the Bluetooth phone features didn't work. When the service rep called the service tech, I could hear through the phone him say 'Tell the lady to get a new phone!' All I wanted was the same features that worked when I bought the car 9 months earlier to work again. The car was a Certified used with only 4800 miles on it. When speaking with service manager, I was yelled at and he walked out of the room. Talked to the General Manager and he helped to get in contact with Subaru USA. A new update will have to be created and installed to correct the missing features of my unit. Not happy but they offered $100 of refund of Audibles to help bridge the time gap. A month later, I want body side moldings and an oil change. Sent an e-mail to general manager listing the problem and that I needed reassurance that the service will be much different that the previous one. CRICKETS!! No response to my email. More