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Crown Subaru

Chattanooga, TN

4.9
1,138 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 1,138 reviews

January 12, 2026

Hannah was very professional, courteous ,friendly and most of all not pushy.Hannah was .easy to talk with and answered my questions in a very kindly manner More

by RMURRAY10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Gentry
Jan 19, 2026 -

Crown Subaru responded

We're so glad Hannah made such a positive impression on you! She's wonderful at being professional, courteous, and friendly while never being pushy. It's great to hear she was easy to talk with and answered all your questions so kindly. Thanks for the wonderful feedback, we really appreciate it and look forward to helping you again!

January 11, 2026

The service was outstanding and we would recommend this dealership.l to anyone needing a car. Hannah and her team went above and beyond to help our son with his 1st car purchase. More

by jbrattler3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Gentry
Jan 19, 2026 -

Crown Subaru responded

Thank you for sharing your experience. We’re honored by your recommendation and delighted to hear Hannah and her team went above and beyond to support your son with his first car purchase. Your trust truly means a great deal to us.

January 08, 2026

They were very friendly as well as knowledgeable about your inventory. They were good at listening to me as the customer. I had a great experience. More

by tntpastor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Castle Ford
Jan 10, 2026 -

Crown Subaru responded

Thank you for taking the time to share your experience, tntpastor! We’re so glad to hear our team was friendly, knowledgeable, and attentive to your needs. It’s great to know you had a positive experience. We truly appreciate your feedback!

January 07, 2026

I really enjoyed my experience at Crown Subaru. Elliot Dockery went above and beyond showing us cars and with test drives. The whole purchasing process was easy and clear. Everyone was very nice an More

by JOSEPHA_1313
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Dockery
Jan 10, 2026 -

Crown Subaru responded

Thank you for taking the time to leave such a kind review, JOSEPHA_1313! We’re so glad to hear you enjoyed your experience and that Elliot Dockery went above and beyond during your test drives and throughout the purchasing process. It’s great to know the experience was clear, easy, and welcoming from start to finish. We truly appreciate you choosing Crown Subaru!

January 07, 2026

Elliott D. was my sales guy. He did an excellent job all throughout the process! Sales Mgr. Justin S. also handled business very well. All around great transact More

by KWEST6
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Standridge, Elliott Dockery
Jan 10, 2026 -

Crown Subaru responded

Thank you for taking the time to leave such a great review, KWEST6! We’re thrilled to hear Elliott D. provided excellent service throughout the process and that Justin S. helped make everything run smoothly. We truly appreciate your continued trust. Congratulations on your second Outback, and we’ll be ready when you come back for the third!

January 06, 2026

Sara is very professional in her knowledge of the features of the Subaru and is able to clearly explain how to operate these systems. She allows the customer to ask questions and gives precise answer More

by legacy0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Pruitt, Sara Ford
Jan 10, 2026 -

Crown Subaru responded

Thank you, legacy0! We’re so glad to hear Sara’s professionalism and clear explanations made your experience a great one. Her product knowledge and patience in answering questions truly make a difference. We appreciate you taking the time to share this feedback!

January 06, 2026

Kenneth was a great salesman. He was very polite and patient. Everyone I came in contact with was very professional and kind. I haven't bought a"new" car in quite sometime however More

by olliedoll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Szlachetka, Kenneth Melton
Jan 10, 2026 -

Crown Subaru responded

Thank you, olliedoll! We’re so glad to hear Kenneth made your experience enjoyable with his patience and professionalism. It means a lot to know you felt cared for and never pressured. Congratulations on your new car, and thank you for choosing us!

January 03, 2026

For my 1st experience with a car lot Kenneth made it an amazing experience. Had amazing customer service and was very patient as we gathered the right materials. He had other buyers come by and refused the More

by mythseekergd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jillian Cole
Jan 06, 2026 -

Crown Subaru responded

Thank you for choosing our dealership and for you positive review! We are pleased that Kenneth provided you with the quality care that you deserve. It is our pleasure to assist you in any way possible. On behalf of the entire team- congratulations on your new ride!

January 01, 2026

As a first time car buyer, Kenny and Crown Subaru made my experience very easy and I was welcomed with kindness. Thank you! More

by shelknight2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Kenneth Melton
Jan 02, 2026 -

Crown Subaru responded

Thank you so much for sharing your experience! We’re thrilled to hear Kenny and the Crown Subaru team made your first car-buying experience easy and welcoming. Congratulations on your new car, and thank you for choosing Crown Subaru!

December 31, 2025

Easy to find, great selection of cars at fair market prices. Kenny Melton was a pleasure to deal with and everything about the car was explained in full! Will be my 1st stop again the next time I'm in t More

by CHESHIRE.SMILING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Kenneth Melton
Jan 02, 2026 -

Crown Subaru responded

You’re very welcome! We truly appreciate your kind words and are glad everything met your expectations. We look forward to assisting you again whenever you’re ready.

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