Crown Nissan of Decatur - Service Center

Amber and the entire staff were fabulous. Always friendly, accommodating, on time and knowledgeable. Excellent Always friendly, accommodating, on time and knowledgeable. Excellent More

Great service. Done on time. Everyone there is great. Great place to get my truck serviced Done on time. Everyone there is great. Great place to get my truck serviced More

No further comments, everything was good. I like the fact you have a window where we can see our vehicle and nice waiting area. Good service I like the fact you have a window where we can see our vehicle and nice waiting area. Good service More

Nice employees and good waiting area. I like the window where you can see your car being worked on. I like the window where you can see your car being worked on. More

Did not feel comfortable with the mechanic who looked at our vehicle, the repairs were made then more repairs were needed after that just a day after bringing it home from the service center. I was given a our vehicle, the repairs were made then more repairs were needed after that just a day after bringing it home from the service center. I was given a vehicle report that told me that the car needed an engine flush , not an oil change but an engine flush..... More

Customer service was great. Amber is a refreshing friendly voice on the phone and as pleasant in person. Amber is a refreshing friendly voice on the phone and as pleasant in person. More

I had lost my key fob . everyone was so kind and patient. They kept me informed of what was going on when the wrong fob arrived.Which was probably my fault to begin with. everyone was so kind and patient. They kept me informed of what was going on when the wrong fob arrived.Which was probably my fault to begin with. More

Had appointment setup to get new key only for them not to have one when I got there for my SCHEDULED appointment and have not heard a update yet have one when I got there for my SCHEDULED appointment and have not heard a update yet More

I’ve been a customer of Crown Nissan of Decatur for many years. It’s sad that I won’t be returning for purchases or otherwise because of their service department!! years. It’s sad that I won’t be returning for purchases or otherwise because of their service department!! More

I won’t be returning to Nissan for purchase or otherwise because of the service department because of the service department More