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Crown Nissan of Decatur - Service Center

Decatur, IL

4.8
47 Reviews

47 Reviews of Crown Nissan of Decatur - Service Center

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March 07, 2025

Friendly on time visit. I would recommend crown for my service needs in the future. More

by billkefalas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
March 06, 2025

Very good service. My car was ready when promised The waiting area was nice Friendly staff More

by pattyernst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
March 04, 2025

When I got there you took my auto right it and do an expert job In a little over an hour. Great job. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jesse
March 03, 2025

They got my truck in and got the service done in excellent time along with great customer service. More

by jesse_adrian81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers
March 01, 2025

Friendly and good service. They saved me money by finding me a good used radio for my car because the new ones were too expensive. I have an older car. More

by jeannette.zerfowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber and a nice man in the service department.
February 27, 2025

Work done was done in a timely manner and was all done as/when quoted Waiting area pleasant. Employees I dealt with were all nice More

by bevwalter4051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didnt get his name but would be rated very good
February 22, 2025

Clean and friendly. .. Did not fix my cruise problem but did attempt... stated noted issue among others More

by Mdrentfrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
February 22, 2025

Seemed to take an unusual amount of time for an oil change and tire rotation...1 1/2 hours. I had a 10:00 appointment. Did all the other vehicles that were there have the same appointment time??? Anyho More

by slrhodes1
Recommend Dealer
Yes
February 19, 2025

Good friendly service and my car was fixed right the first time that's always a plus I would return if needed more work. The write up on other problems was my care has was very helpful. Thank you. More

by sexton42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember the service writer but she was pleasant and profession with a lot of patience. She worked at 7am on 2-17 25
February 18, 2025

Quick , polite , and willing to answer questions . Great job team !! I appreciate all the information and the service with a smile ! More

by omydeex3267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and sales rep
2
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