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Crown Nissan of Decatur - Service Center

Decatur, IL

4.6
70 Reviews

70 Reviews of Crown Nissan of Decatur - Service Center

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April 15, 2025

Crown Nissan is a great dealership. I'm satisfied with them I wouldn't go anywhere else and I would definitely suggest Crown Nissan to my friends and family. More

by wynetteturner1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot ames
April 15, 2025

Lots of questions regarding the repairs done and the repairs still needed. We were not comfortable with the explanation by the mechanic Steve , and discussing the issues with him ,he took my questioning More

by Smittieshouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
April 13, 2025

This place is always willing to get you in and get you taken care of. More

by ur12bupagnst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
April 12, 2025

All repairs were great. Communication was great. Service was great. I don't need 15 words! More

by james5302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber, Charlie, and Steve
April 12, 2025

Everyone was nice & the guy that did my car was very helpful on what wrong with my car More

by CINSUE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
April 10, 2025

I went for a diagnostic test to see why my car was making a noise. I opted to postpone the repairs. More

by longmayneilrun
Recommend Dealer
Yes
April 10, 2025

This team provided a great experience, they were super patient, supportive and helpful. We appreciate you! More

by day.kelsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LJ, Tyler, Mike
April 09, 2025

Great service. Every thing turned out great. Thank you for the great timely service on this vehicle More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley cloyd
April 07, 2025

Within 2 days of purchasing a used vehicle from another dealership, we had problems with the battery holding a charge. Since there was remaining warranty we called Crown Nissan. They got us in on the same More

by Becky C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie, Stephen
April 04, 2025

2 hours late getting to my car. Couldn't complete recall cause computer kept buffering. I'll change was quick once they got to it. More

by oneveteran
Recommend Dealer
Yes
Employees Worked With
Can't recall
2
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