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Crown Nissan of Decatur - Service Center

Decatur, IL

4.8
50 Reviews

50 Reviews of Crown Nissan of Decatur - Service Center

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April 03, 2025

Got new brakes in January. A couple weeks ago, noticed grinding sound. Ended up having the car left at Crown overnight and they fixed the issue quickly and didn't charge us for More

by Lisalambert0601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
April 03, 2025

Service was all done as requested in the time frame they had advised. They also kept me advised of the service status More

by HITTMEIERD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 03, 2025

Everyone is always very helpful & friendly. Dealership is always clean. Would absolutely recommend this dealer to others. More

by CPODLINSEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
April 01, 2025

They are extremely nice, but my problem could not be fixed due no update. Plus still jumping when I have break depressed long time More

by juliebennick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
March 24, 2025

Service provided thorough review of issues that I identified and discussed each item with me. In addition, future work on my vehicle was discussed with me with proposed time/mileage for the recommen More

by RICKJR65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jesse, Brandyn Aschenbrenner
March 23, 2025

The dealership has great customer service for their customers. The staff is knowledgeable and friendly. More

by BEYAMARDOCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jesse
March 22, 2025

Very helpful, thorough, reliable and great customer service. I am never disappointed when I have dealt with Crown Nissan. I highly recommend them. More

by sandyc828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
March 14, 2025

Nissan has always done a great job with service to my vehicle and the level of professionalism they maintain. More

by geno7997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
March 14, 2025

Was very pleased with the service I received. All the staff were knowledgeable courteous and friendly More

by thetaylors528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative and woman who processed my payment
March 11, 2025

I know that Master Technician Steve Hayes will correctly diagnose any problems with my vehicle and clearly explain them to me. More

by brett_a_robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hayes
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