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Crown Nissan of Decatur - Service Center

Decatur, IL

4.8
31 Reviews

31 Reviews of Crown Nissan of Decatur - Service Center

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February 22, 2025

Clean and friendly. .. Did not fix my cruise problem but did attempt... stated noted issue among others More

by Mdrentfrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
February 22, 2025

Seemed to take an unusual amount of time for an oil change and tire rotation...1 1/2 hours. I had a 10:00 appointment. Did all the other vehicles that were there have the same appointment time??? Anyho More

by slrhodes1
Recommend Dealer
Yes
February 19, 2025

Good friendly service and my car was fixed right the first time that's always a plus I would return if needed more work. The write up on other problems was my care has was very helpful. Thank you. More

by sexton42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember the service writer but she was pleasant and profession with a lot of patience. She worked at 7am on 2-17 25
February 18, 2025

Quick , polite , and willing to answer questions . Great job team !! I appreciate all the information and the service with a smile ! More

by omydeex3267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and sales rep
February 15, 2025

Great service nice people! I will be coming back regularly, I would like to see the car wash with every service like most other dealers offer! More

by lafox52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember
February 13, 2025

Got in right away with no appointment customer service was great lobby was clean had drinks More

by teresahadden87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
February 07, 2025

Timely and quality and attention to detail good good good good good good good good More

by james5302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
February 07, 2025

Excellent service. Easy to make an appointment. Ready to work on vehicle when I arrived. Good communication when car was done and ready to pick up. More

by tlsegg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names given
February 06, 2025

Everyone one were very helpful and knowledgeable. Very quick and reliable service at a fair price More

by CCLOYD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
February 05, 2025

They treat me like a valued customer. They are thorough and efficient. I never question if what they diagnose is valid because it always is. It took a little longer than I expected due t More

by reddjewl
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie, Tyler, TJ, efficient exit staff.
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