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Crown Nissan of Decatur - Service Center

Decatur, IL

4.8
47 Reviews

47 Reviews of Crown Nissan of Decatur - Service Center

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April 01, 2025

They are extremely nice, but my problem could not be fixed due no update. Plus still jumping when I have break depressed long time More

by juliebennick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
March 24, 2025

Service provided thorough review of issues that I identified and discussed each item with me. In addition, future work on my vehicle was discussed with me with proposed time/mileage for the recommen More

by RICKJR65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jesse, Brandyn Aschenbrenner
March 23, 2025

The dealership has great customer service for their customers. The staff is knowledgeable and friendly. More

by BEYAMARDOCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jesse
March 22, 2025

Very helpful, thorough, reliable and great customer service. I am never disappointed when I have dealt with Crown Nissan. I highly recommend them. More

by sandyc828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
March 14, 2025

Nissan has always done a great job with service to my vehicle and the level of professionalism they maintain. More

by geno7997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
March 14, 2025

Was very pleased with the service I received. All the staff were knowledgeable courteous and friendly More

by thetaylors528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative and woman who processed my payment
March 11, 2025

I know that Master Technician Steve Hayes will correctly diagnose any problems with my vehicle and clearly explain them to me. More

by brett_a_robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hayes
March 11, 2025

Always great to have Charlie and his staff provide service on my cars. It starts at the top!! More

by kchmz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
March 08, 2025

Congenial staff. Was first oil change/checkup. Seems all was done appropriately, Was in/out in appropriate time. More

by annhardcastle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t have names, handy
March 07, 2025

Great customer service and communication. Amber is always a pleasure to work with and I didn’t get the other ladies name behind the desk but she was awesome as well. Flexible scheduling is g More

by TMKAT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
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