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Crown Nissan of Decatur - Service Center

Decatur, IL

4.9
17 Reviews

17 Reviews of Crown Nissan of Decatur - Service Center

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January 22, 2025

Very pleased with every one at the dealership, from the salesman to the guys in the service department. More

by trophywife23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, can't remember name of service department guy
January 17, 2025

I was very appreciative of the fast service for my tire with a nail in it. And they didn't charge me. Was a blessing as well. Thank you so much More

by tomatolou59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didnt jnow.name
January 10, 2025

They are always professional and efficient when I need service done on my vehicle. The service is always good and on time. More

by rstrachanii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
January 10, 2025

Always have the most thorough quality work at Crown for the last 22 years ! Very satisfied! More

by XKRISTENEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
January 10, 2025

I appreciate the communication and prompt service when I took my Pathfinder in for the first service appointment. Very friendly too! More

by JJUDY828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
January 10, 2025

Amber is so helpful and welcoming! I can't say enough for her and your service department. The manager was very detailed in his explanation of the damages to my car. Very competent an More

by Paula McKinzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber, and I'm not sure the head mechanics name.
January 05, 2025

Usually good experience. This time forgot to air up tires and even though I was charged. More

by ian.boysen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
January 03, 2025

The customer service at this dealership is very good. I am so happy I came here. More

by Greenanitra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
January 02, 2025

Very satisfied with my service on my van, I’ve always had great service, this last service I was in and out in less than 20 min More

by CGPAGE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know any of their names
January 01, 2025

The customer service was great and I was in an out of the shop in a very good time. More

by Greenanitra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nice female employee
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