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Crown Nissan of Decatur

Decatur, IL

4.6
287 Reviews
Out of all the Decatur Nissan dealerships and other dealers throughout Illinois, Crown Nissan of Decatur continues to be a go-to place for car shoppers. Prior to 2013, we were known as Miles Nissan, and although our name changed, our dedication to our customers remains the same and we still put each and every one first. It is our mission to deliver first-class products, top-notch service and an excellent customer experience, which we strive to do at all times. Additionally, we have a phenomenal lineup of new and used cars for sale in Decatur, including fresh late-model pre-owned. At Crown Nissan of Decatur, our wide selection of outstanding cars will meet your every need. In addition to selling cars at our Decatur Nissan dealership, we try to give back to the community by hosting local events for organizations and making donations. Over the last few years, we have sponsored events for the Decatur Blue Festival, Meridian Foundation for Education, Mt. Zion Foundation for Education and Decatur Park District Junior Golf. We've also helped raise money for several local schools in the area in order to provide much-needed equipment for their athletic and scholastic departments. If you want to view new Nissan cars for sale in Decatur, Crown Nissan has a wide variety of models that will suit buyers with different tastes. From trucks like the 2024 Nissan Titan to midsize cars like the 2024 Nissan Altima, there are several unique models you can choose from. We also have a collection of used Nissan cars for sale that may fit what you're looking for in our pre-owned inventory, which features a range of makes and models. From one-owner vehicles to certified pre-owned models, we have numerous high-quality cars available for purchase. We even offer Nissan financing at an affordable price, so you can get the car that best suits you. Aside from our used car selection, we have a wonderful service department for those in need of car repair in Decatur. Our team of trained technicians are certified to repair all makes and models, including both new and used cars, trucks, and SUVs. We also only use OEM Nissan parts to ensure your car is properly repaired. For first-rate service in Decatur, Crown Nissan is your one-stop shop. Customer satisfaction and respect are two things that are very important to us at our Decatur Nissan dealership, and we make sure both our employees and customers are always treated fairly. If you're in search of new Nissan cars for sale in Decatur and want to work with a dealership that truly cares about its customers, contact us at Crown Nissan of Decatur and we will be sure to help you get what you're looking for.
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165 W Pershing Rd

Decatur, IL

62526

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Showing 287 reviews

February 13, 2026

Salesperson was not pushy. He answered all of our questions. Finance gentleman very efficient, completed all paperwork at dealership which was great. More

by perry404
Recommend Dealer
Yes
Employees Worked With
Clyde Chapman
Feb 17, 2026 -

Crown Nissan of Decatur responded

Thank you for the positive feedback! We're delighted that our salesperson was helpful without being pushy and that our finance team efficiently handled all the paperwork at the dealership. Your comments about our staff's professionalism mean a lot to us. We appreciate your business and look forward to serving you again.

February 13, 2026

dont write reviews dont write reviews dont write reviews dont write reviews dont write reviews More

by JMEDLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
female service manager
Feb 17, 2026 -

Crown Nissan of Decatur responded

Thank you for your 5-star rating! We appreciate your support and are glad you're satisfied with our service at Crown Nissan of Decatur.

February 12, 2026

Present, proactive tentative The experience was positive and enjoyable no pressure One two three four More

by CHIPBONE7
Recommend Dealer
Yes
Employees Worked With
Mike Eller
Feb 12, 2026 -

Crown Nissan of Decatur responded

Thank you for the positive feedback! We're delighted to hear about your enjoyable, no-pressure experience with our team at Crown Nissan of Decatur. We appreciate you taking the time to share your thoughts!

February 10, 2026

Went extra mile find me vehicle & kept in touch. Caleb is good personable salesman. More

by cgrove1739
Recommend Dealer
Yes
Employees Worked With
Caleb Nale
Feb 11, 2026 -

Crown Nissan of Decatur responded

Thank you for sharing your wonderful experience with Crown Nissan of Decatur! We're thrilled to hear our team went the extra mile to find your perfect vehicle and maintained great communication throughout. We're especially pleased that Caleb provided the personable, professional service we strive for. Your feedback means the world to us!

February 10, 2026

Kept me informed while giving me time think over the deals. Positive overall experience with Caleb. More

by cgrove1739
Recommend Dealer
Yes
Employees Worked With
Caleb Nale
Feb 11, 2026 -

Crown Nissan of Decatur responded

Thank you for sharing your experience with Crown Nissan of Decatur. We're glad you felt well-informed while having the space to consider your options. Your positive feedback about your overall experience means a lot to our team and motivates us to continue delivering exceptional service.

February 10, 2026

The staff were friendly. The services were done in a timely manner. Easy to communicate with everyone. More

by jdejong523
Recommend Dealer
Yes
Feb 11, 2026 -

Crown Nissan of Decatur responded

Thank you for your positive feedback! We're delighted that our friendly staff provided timely service and that communication was smooth throughout your visit. We appreciate you choosing Crown Nissan of Decatur and look forward to serving you again.

February 09, 2026

they had my part and installed it super fast The service lady Amanda and the service tech were fast and friendly!! keep up great job you both! More

by ginny4
Recommend Dealer
Yes
Feb 10, 2026 -

Crown Nissan of Decatur responded

Thank you for the wonderful feedback! We're thrilled that Amanda and our service tech provided fast and friendly service. Your recognition means so much to our team, and we look forward to serving you again!

February 09, 2026

Waiting on a part so service hasn't been completed yet Waiting on a part for heater to arrive More

by msfobbs123
Recommend Dealer
Yes
Feb 10, 2026 -

Crown Nissan of Decatur responded

Thank you for your patience while we wait for your heater part to arrive. We'll complete your service as soon as it's in and ensure it meets our high standards. Your understanding is appreciated.

February 04, 2026

Over the past several years, everyone has always been very professional and accommodating. As always, I cannot say enough good things about Crown Nissan. Service is also always swift and accurate. More

by highsmmy
Recommend Dealer
Yes
Employees Worked With
Amber
February 03, 2026

Long story short, back and forth over infotainment screen/ camera replacement. 3 trips to dealer. 1 st to diagnose issue. 2nd to replace unit but ordered wrong size. 3rd to install correct size but no More

by oneveteran
Recommend Dealer
No
Employees Worked With
Amber/Charlie, service mgr's.
Feb 04, 2026 -

Crown Nissan of Decatur responded

We understand how important it is for service concerns to be handled efficiently and with clear guidance, especially when warranty coverage is involved. Our intention is always to advocate for our customers, coordinate accurately, and keep them informed as situations evolve. Feedback like this highlights the need for stronger alignment and clearer updates throughout the repair process. Please contact Charlie Cloyd at 217-872-5748 if you would like to discuss this further.

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