Crown Nissan of Decatur
Decatur, IL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 AM
Tuesday 8:30 AM - 6:00 AM
Wednesday 8:30 AM - 6:00 AM
Thursday 8:30 AM - 6:00 AM
Friday 8:30 AM - 5:00 AM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 5:00 AM
Tuesday 7:00 AM - 5:00 AM
Wednesday 7:00 AM - 5:00 AM
Thursday 7:00 AM - 5:00 AM
Friday 7:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 AM
Tuesday 7:00 AM - 5:00 AM
Wednesday 7:00 AM - 5:00 AM
Thursday 7:00 AM - 5:00 AM
Friday 7:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
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Showing 287 reviews
Salesperson was not pushy. He answered all of our questions. Finance gentleman very efficient, completed all paperwork at dealership which was great. He answered all of our questions. Finance gentleman very efficient, completed all paperwork at dealership which was great. More
Over the past several years, everyone has always been very professional and accommodating. As always, I cannot say enough good things about Crown Nissan. Service is also always swift and accurate. very professional and accommodating. As always, I cannot say enough good things about Crown Nissan. Service is also always swift and accurate. More
Long story short, back and forth over infotainment screen/ camera replacement. 3 trips to dealer. 1 st to diagnose issue. 2nd to replace unit but ordered wrong size. 3rd to install correct size but no screen/ camera replacement. 3 trips to dealer. 1 st to diagnose issue. 2nd to replace unit but ordered wrong size. 3rd to install correct size but not all parts arrived though called to say pay arrived and appt made. Then issue developed between Nissan and dealer over warranty coverage. Dealer told Nissan issue was internal, not caused by owner. Nissan determined cause was external, caused by owner and would not be warranty covered. Total xx. The protective plastic screen covering was just recently removed and car only has 16000 miles. Issue was NOT caused by external owner issue. More



