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Crown Nissan of Decatur
Decatur, IL
7 Reviews
Out of all the Decatur Nissan dealerships and other dealers throughout Illinois, Crown Nissan of Decatur continues to be a go-to place for car shoppers. Prior to 2013, we were known as Miles Nissan, and although our name changed, our dedication to our customers remains the same and we still put each and every one first. It is our mission to deliver first-class products, top-notch service and an excellent customer experience, which we strive to do at all times. Additionally, we have a phenomenal lineup of new and used cars for sale in Decatur, including fresh late-model pre-owned. At Crown Nissan of Decatur, our wide selection of outstanding cars will meet your every need.
In addition to selling cars at our Decatur Nissan dealership, we try to give back to the community by hosting local events for organizations and making donations. Over the last few years, we have sponsored events for the Decatur Blue Festival, Meridian Foundation for Education, Mt. Zion Foundation for Education and Decatur Park District Junior Golf. We've also helped raise money for several local schools in the area in order to provide much-needed equipment for their athletic and scholastic departments.
If you want to view new Nissan cars for sale in Decatur, Crown Nissan has a wide variety of models that will suit buyers with different tastes. From trucks like the 2024 Nissan Titan to midsize cars like the 2024 Nissan Altima, there are several unique models you can choose from. We also have a collection of used Nissan cars for sale that may fit what you're looking for in our pre-owned inventory, which features a range of makes and models. From one-owner vehicles to certified pre-owned models, we have numerous high-quality cars available for purchase. We even offer Nissan financing at an affordable price, so you can get the car that best suits you.
Aside from our used car selection, we have a wonderful service department for those in need of car repair in Decatur. Our team of trained technicians are certified to repair all makes and models, including both new and used cars, trucks, and SUVs. We also only use OEM Nissan parts to ensure your car is properly repaired. For first-rate service in Decatur, Crown Nissan is your one-stop shop.
Customer satisfaction and respect are two things that are very important to us at our Decatur Nissan dealership, and we make sure both our employees and customers are always treated fairly. If you're in search of new Nissan cars for sale in Decatur and want to work with a dealership that truly cares about its customers, contact us at Crown Nissan of Decatur and we will be sure to help you get what you're looking for.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 AM
Tuesday 8:30 AM - 6:00 AM
Wednesday 8:30 AM - 6:00 AM
Thursday 8:30 AM - 6:00 AM
Friday 8:30 AM - 5:00 AM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 5:00 AM
Tuesday 7:00 AM - 5:00 AM
Wednesday 7:00 AM - 5:00 AM
Thursday 7:00 AM - 5:00 AM
Friday 7:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 AM
Tuesday 7:00 AM - 5:00 AM
Wednesday 7:00 AM - 5:00 AM
Thursday 7:00 AM - 5:00 AM
Friday 7:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
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Showing 7 reviews
Verified Customer
December 11, 2024
I received great customer service. All my questions were answered. They explained everything in detail. Amber was very pleasant and helpful through the process. All my questions were answered. They explained everything in detail. Amber was very pleasant and helpful through the process. More
by Loric6109
Employees Worked With
Amber
January 02, 2021
Experience filled with hassle and dissatisfaction. Contacted dealership regarding a pre-owned Jeep. Initial response was favorable, discussed price, agreed on price contingent on add dissatisfaction. Contacted dealership regarding a pre-owned Jeep. Initial response was favorable, discussed price, agreed on price contingent on additional pictures and negotiating out of state transit. That's when the circus began. Was told I'd be contacted with pics and details, only to be ghosted. Upon searching for the vehicle again, I noticed that they raised the price by $1,002. After several messages, I was finally contacted a couple days later and told they couldn't price as low as they 1st stated without financing through them...asked for their best rates, no response...expressed that I'd still move forward at the 1st advertised price, no response. This isn't the way to do business and the greed shown after they realized they priced their own vehicle too low was a slap in the face. Maybe this review costs them more than the $1000 they increased the price by. Be very cautious showing much interest in one of their online prices...or simply look elsewhere. More
by Tyler in KY
Employees Worked With
Tyler S
September 18, 2013
I brought I brand new Versa from this dealership and within 3 months something was damaged on the car. The damage was not from anything I did. The heat shield (located under the car) had merely just fal within 3 months something was damaged on the car. The damage was not from anything I did. The heat shield (located under the car) had merely just fallen off, but this dealership and it's employees were not willing to go out of their way to help me. I bought the car and moved to a new state and the Nissan dealership in Kentucky was more than willing to do everything in their power to help me. I would not recommend this dealership. They do not follow up when they say they will, and they were not willing to help me out. I wouldn't say this, however, when another Nissan dealership was able to assist me and help me with my car damage, I knew that I was dealing with a horrible dealership back in Decatur, IL. The people who work here are the typical salesperson that hide things and make their words all fluffy, but do nothing to actually make your experience better. More
by krispykreme
Employees Worked With
Maurice Brown
