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Crown Nissan of Decatur

Decatur, IL

4.6
287 Reviews
Out of all the Decatur Nissan dealerships and other dealers throughout Illinois, Crown Nissan of Decatur continues to be a go-to place for car shoppers. Prior to 2013, we were known as Miles Nissan, and although our name changed, our dedication to our customers remains the same and we still put each and every one first. It is our mission to deliver first-class products, top-notch service and an excellent customer experience, which we strive to do at all times. Additionally, we have a phenomenal lineup of new and used cars for sale in Decatur, including fresh late-model pre-owned. At Crown Nissan of Decatur, our wide selection of outstanding cars will meet your every need. In addition to selling cars at our Decatur Nissan dealership, we try to give back to the community by hosting local events for organizations and making donations. Over the last few years, we have sponsored events for the Decatur Blue Festival, Meridian Foundation for Education, Mt. Zion Foundation for Education and Decatur Park District Junior Golf. We've also helped raise money for several local schools in the area in order to provide much-needed equipment for their athletic and scholastic departments. If you want to view new Nissan cars for sale in Decatur, Crown Nissan has a wide variety of models that will suit buyers with different tastes. From trucks like the 2024 Nissan Titan to midsize cars like the 2024 Nissan Altima, there are several unique models you can choose from. We also have a collection of used Nissan cars for sale that may fit what you're looking for in our pre-owned inventory, which features a range of makes and models. From one-owner vehicles to certified pre-owned models, we have numerous high-quality cars available for purchase. We even offer Nissan financing at an affordable price, so you can get the car that best suits you. Aside from our used car selection, we have a wonderful service department for those in need of car repair in Decatur. Our team of trained technicians are certified to repair all makes and models, including both new and used cars, trucks, and SUVs. We also only use OEM Nissan parts to ensure your car is properly repaired. For first-rate service in Decatur, Crown Nissan is your one-stop shop. Customer satisfaction and respect are two things that are very important to us at our Decatur Nissan dealership, and we make sure both our employees and customers are always treated fairly. If you're in search of new Nissan cars for sale in Decatur and want to work with a dealership that truly cares about its customers, contact us at Crown Nissan of Decatur and we will be sure to help you get what you're looking for.
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165 W Pershing Rd

Decatur, IL

62526

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Showing 287 reviews

February 24, 2026

I was there to be checked to see if car needed work on a recall and to get oil change. They didn't have it down I was to get oil change as well, but they for me in while I was there More

by tjducy
Recommend Dealer
Yes
Employees Worked With
Amber and Charlie
Feb 25, 2026 -

Crown Nissan of Decatur responded

Thank you for sharing your positive experience with us at Crown Nissan of Decatur. We understand how important it is to address recall concerns and maintain your vehicle properly with regular oil changes. We appreciate your patience when there was a mix-up with scheduling your oil change, and we're pleased our team was able to accommodate you during your visit. Your flexibility and understanding mean a lot to us, and we're grateful you took the time to share your feedback about how we worked to make things right for you.

February 23, 2026

Steve does a wonderful job repairing my car. Steve is polite and makes sure the job is done correctly! More

by JOY.BEUBE
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 24, 2026 -

Crown Nissan of Decatur responded

Thank you for the positive feedback about Steve and our service team! We're thrilled to hear about your excellent repair experience and appreciate you taking the time to share it. We look forward to continuing to serve you at Crown Nissan of Decatur.

February 22, 2026

The employees were friendly and had me in and out in no time. All problems with my car were taken care of. More

by evancook1210
Recommend Dealer
Yes
Employees Worked With
Amber
Feb 24, 2026 -

Crown Nissan of Decatur responded

Thank you for the positive feedback! We're glad our friendly staff efficiently addressed all your vehicle concerns with quick turnaround time. We appreciate you recognizing our quality service at Crown Nissan of Decatur.

February 22, 2026

Amber coordinated my visit and repair promptly and professionally. She provided explanations to my questions and suggestions on how to proceed. More

by Jkater65
Recommend Dealer
Yes
Employees Worked With
Amber
Feb 24, 2026 -

Crown Nissan of Decatur responded

Thank you for your positive feedback! We're delighted that Amber provided prompt, professional service and clear explanations. Your experience means a great deal to us at Crown Nissan of Decatur.

February 21, 2026

I cannot recommend this service advisor highly enough; they transformed what is typically a routine dealership visit into an experience that felt seamless, efficient, and genuinely enjoyable. Their commun More

by BFITCH07
Recommend Dealer
Yes
Employees Worked With
Amber
Feb 24, 2026 -

Crown Nissan of Decatur responded

Thank you for this wonderful feedback! We're thrilled that our service team transformed your visit into such a positive experience. It means so much to know our clear communication and attention made you feel valued as a guest. Your recognition reinforces our commitment to maintaining these high standards. We appreciate you taking the time to share this at Crown Nissan of Decatur.

February 20, 2026

Good took care of problem, Left my Umbrella there. Thanks for all the Help salesman forgot to fill up Fuel Tank. More

by wmveal
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 20, 2026 -

Crown Nissan of Decatur responded

Thank you for your feedback, wmveal! We're glad we could take care of your issue. We apologize for the oversights with your umbrella and the fuel tank not being filled. These details matter to us, and we appreciate your patience. Your satisfaction is important to Crown Nissan of Decatur.

February 19, 2026

The service advisors are amazing. The mechanics are amazing. Everybody is so warm and welcoming, and extremely attentive to fix the problem as quick as possible. More

by Jschook3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie, Amber, Steve
Feb 19, 2026 -

Crown Nissan of Decatur responded

Thanks for sharing your wonderful experience! We're thrilled to hear that our service team made such a positive impression on you. Your recognition of both our service advisors and technicians truly brightens our day. We're grateful you took the time to share your kind words about how our team worked quickly to resolve your needs while maintaining that warm, personal touch we strive for.

February 19, 2026

Professional quality friendly service. Flexible and nice relaxing waiting area. Great communication and fair value More

by Dbrew1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Feb 19, 2026 -

Crown Nissan of Decatur responded

Thank you for your wonderful review! We're thrilled you had a great experience with our professional service team and comfortable waiting area. Your feedback about our communication and fair value means so much to us. We appreciate you choosing Crown Nissan of Decatur!

February 16, 2026

Courteous very detailed and honest My vehicle was a older vehicle but yet I was treated as if it came off the showcase floor More

by anthonykendrex17
Recommend Dealer
Yes
Feb 17, 2026 -

Crown Nissan of Decatur responded

Thank you for your wonderful feedback! We're thrilled you experienced our courteous and detailed service. We believe every customer deserves exceptional treatment regardless of their vehicle's age. Your recognition of our honest approach truly means a lot to our team. Thank you for choosing Crown Nissan of Decatur!

February 15, 2026

Oil was left standing in a pool on parts of my engine and spilled onto the side hood. My washer fluid was not filled almost empty and I specifically asked if this was done. I have pictured a video of the poo More

by tlw220
Recommend Dealer
Yes
Employees Worked With
Oil was left standing on parts of my car. And where it dripped on the inside hood. We will not be back
Feb 17, 2026 -

Crown Nissan of Decatur responded

We understand your concerns about the pooled oil on your engine and hood area, as well as the washer fluid not being properly filled despite your request. We appreciate your detailed feedback and documentation, as this helps us maintain our service standards.

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