Crown Nissan of Decatur
Decatur, IL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 AM
Tuesday 8:30 AM - 6:00 AM
Wednesday 8:30 AM - 6:00 AM
Thursday 8:30 AM - 6:00 AM
Friday 8:30 AM - 5:00 AM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 5:00 AM
Tuesday 7:00 AM - 5:00 AM
Wednesday 7:00 AM - 5:00 AM
Thursday 7:00 AM - 5:00 AM
Friday 7:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 AM
Tuesday 7:00 AM - 5:00 AM
Wednesday 7:00 AM - 5:00 AM
Thursday 7:00 AM - 5:00 AM
Friday 7:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
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I was there to be checked to see if car needed work on a recall and to get oil change. They didn't have it down I was to get oil change as well, but they for me in while I was there recall and to get oil change. They didn't have it down I was to get oil change as well, but they for me in while I was there More
I cannot recommend this service advisor highly enough; they transformed what is typically a routine dealership visit into an experience that felt seamless, efficient, and genuinely enjoyable. Their commun they transformed what is typically a routine dealership visit into an experience that felt seamless, efficient, and genuinely enjoyable. Their communication was impeccable, explaining every detail with clarity while keeping me informed at every step as if my vehicle were their top priority. They combined expert knowledge with remarkable warmth and professionalism, treating me less like a customer and more like a valued guest. Simply put, their level of care and excellence sets a standard that every automotive service department should aspire to match. More
The service advisors are amazing. The mechanics are amazing. Everybody is so warm and welcoming, and extremely attentive to fix the problem as quick as possible. The mechanics are amazing. Everybody is so warm and welcoming, and extremely attentive to fix the problem as quick as possible. More
Oil was left standing in a pool on parts of my engine and spilled onto the side hood. My washer fluid was not filled almost empty and I specifically asked if this was done. I have pictured a video of the poo spilled onto the side hood. My washer fluid was not filled almost empty and I specifically asked if this was done. I have pictured a video of the poor attention to detail and doing a job More



