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Crown Nissan Greenville
Greenville, SC
239 Reviews
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Showing 239 reviews
September 10, 2024
If I had written a review the afternoon of my service I would have rated this higher. I had a coolant system flush and a brake fluid exchange in mid May 2024. Everything went well until I popped the hood 2 would have rated this higher. I had a coolant system flush and a brake fluid exchange in mid May 2024. Everything went well until I popped the hood 2 months later due to another unrelated issue. I noticed the ornamental engine cover was missing. I returned to the dealership service department and was told if the could order another they would "make it right". The service rep called the parts department and I was told that they could not order a replacement. Curiosity lead me to check with Nissan parts myself and call another dealership. Of course they had the $148 replacement available to order. No worries I found a replacement on my own. Now in September I encountered my first cold morning. The heat would only work when I was driving and not while idling. Doing some research the problem is tied to the coolant system that was worked on in May. Now I need to work that problem out also. Just disappointed that the $310 service is costing more money to fix. More
by TinaK
Employees Worked With
not listed above
July 22, 2024
Nissan of Greenville was the worst experience of my life. After driving 2 hours from Georgia to purchase a van. I drove off the lot and 15 minutes later the check engine light came on. They said it was not After driving 2 hours from Georgia to purchase a van. I drove off the lot and 15 minutes later the check engine light came on. They said it was nothing, just to drive back 2 hours to Greenville the next day and get it checked. On my way home I stopped at Auto Zone and they ran the codes and it said the torque converter in the transmission needed to be replaced. After going back and forth with this van 3 times ( they sent drivers to pick it up and drop it off and each time they drove my car back to Greenville.) It took 3 times for them to tell me the torque converter needed to be replaced. They brought it back to me the first time and said nothing was wrong, the driver even said the check engine light didn't come on. I walked to the car and crank the car and of course the light was on. They eventually replace the torque converter and bring it back to me once more. At this point it had been over 3 weeks since I purchased the car and nothing has been done about it. The check engine light was off when the driver arrived. So I let the car rest and the next day I go to leave and drive my van since I haven't got to drive it at all since I got it and it's almost been a month. & guess what I'm less than a mile from my house and the check engine light comes on AGAIN! I call Abigail the lady who sold me the car and told her once again what was happening. I went to Auto Zone the next day and guess what now the catalytic converter went out on it. I haven't even driven the car! Now I get a call this evening & Abigail tells me there is nothing they can do about it, it's my responsibility to fix it. It's not covered under the warranty I got.. THE WARRANTY. The car has been messed up since I drove off the lot. Now I'm supposed to pay for a car that doesn't run correctly and I can't even drive. Because yall have a fraudulent dealership that has crap cars and you're resetting the lights on them. I will be calling the manager tomorrow and speaking with them and contacting a lawyer. I have never heard of this happening. I am honestly in disbelief after driving so far to a dealership to get a car to not even be able to drive it after a month. Yall were quick to take my down payment.. but yet want fix my car that yall sold messed up. I trusted the lady who worked with me and now I am over it. I think the entire dealership is on it and they all know the cars don't work. Abigail told me the dealership would get in trouble if they were selling bad cars and resetting lights.. but yet what else would be the reason behind all this? Yall clearly didn't do an inspection like you said.. or if you did.. then yall knew the car was messed up and you reset the lights so you could sale the car. DO NOT GO TO THIS DEALERSHIP. THEY ARE FRAUDULENT AND DO NOT SALE GOOD CARS. THEY DON'T CARE ABOUT THEIR CUSTOMERS AND THEY WILL SALE YOU A BROKEN CAR AFTER PUTTING 2000$ DOWN AND TELL YOU ITS YOUR RESPONSIBILITY TO FIX IT EVEN THOUGH YOU HAVENT EVEN GOT TO DRIVE IT SINCE YOU PURCHASED IT. More
by Megan
Employees Worked With
Abigail
May 13, 2024
I bought a car and gave $6000 down payment after all arrangements were made!!!! my down payment disappeared???? The loan from the bank came at the original price!!! thieves, I won't leave it like this!! arrangements were made!!!! my down payment disappeared???? The loan from the bank came at the original price!!! thieves, I won't leave it like this!!!!! More
by skwarekp2001
Employees Worked With
?i do not know the name
April 02, 2024
Do not bring your car to Nissan of Greenville collision, which is Greenville Collision Cebter at the Toyota of Greenville dealership! They have had my vehicle for 2 months and I still don't have it back! Th which is Greenville Collision Cebter at the Toyota of Greenville dealership! They have had my vehicle for 2 months and I still don't have it back! There is always some kind of delay even though the insurance company has paid for everything in advance! Terrible! I thought bringing the car to the Nissan dealer would be the best thing for quality, especially since I bought the car there but all communication, although consistent was vague at best, and very noncommittal because they have too many cars in line to keep to a schedule. Will never buy another car from this dealership group! More
by rossi765615
Employees Worked With
Kathy
February 01, 2024
The cars are junk. They sell a warranty that isn't honored so you have to pay to repair the junk cars they sell. Will never buy Nissan, or from this dealership again They sell a warranty that isn't honored so you have to pay to repair the junk cars they sell. Will never buy Nissan, or from this dealership again Can't wait for manufactures to sell direct to consumer so these places don't exist anymore. More
by pglambley
Employees Worked With
AA,
November 03, 2023
I called two days ahead about replacing the volume switch on my steering wheel and explained exactly what part I needed. When I went to the dealership I waited an hour and a half just for them to call me out on my steering wheel and explained exactly what part I needed. When I went to the dealership I waited an hour and a half just for them to call me outside and tell me they need to order the switch. It’s been a week and I still haven’t gotten a response from them. More
by Poor service
Employees Worked With
Miguel
October 24, 2023
î—„ Search Google Maps Saved Recents Crown Nissan Of Greenville Nissan dealer PLACE DETAILS Photo of Adria Conley Adria Conley just now Buyer Beware!!! Do not do business with sal Nissan Of Greenville Nissan dealer PLACE DETAILS Photo of Adria Conley Adria Conley just now Buyer Beware!!! Do not do business with salesman Angel Reyes. 10/21/2023 I called to purchase a Fiat that I was prequalified for with Capital One. Since I am out of state I asked for a video of the car. The manager assigned Angel to me and he sent me the video at 10:26am. At 10:31am I texted him back and said I want to purchase the car if we can agree on price. Price agreed and at 10:49am Angel texted me the credit application to go forward with my purchase which I completed within 5 minutes. He then tells me I'm approved for a payment of $180 monthly. I then had to ask him what bank and it was a different one than Capital One. Still I was fine with that and asked him what was the APR. He stated he didn't know and someone from finance would call me to review details. Instead of a call from them he called me back asking for a $500 deposit without the APR info. There was no need to pay a deposit when I was instead ready to pay my $1,400 down payment to BUY the car instead of a deposit to just hold it. At 2:39pm he sent me an image of a loan payment calculator (from a random website) and then tells me that another customer walked in wanting to look at the car but the finance department would call me back to proceed. I never received the call. So first thing Monday I call to finish this process and he tells me he sold the car to someone else. I asked how could he sale a car that I was purchasing and that they already ran my credit for. He stated rudely "thats the way we do business." I stated that it was not professional or proper to sell a car to someone else while someone else was in the process of purchasing it. I asked for a manager and he refused stating that they will tell me the same thing. I then called the General Manager Mike O'Leary and he stated that this is not the way they conduct business and Angel was wrong for this. Agreed but now I have a unwanted ding on my credit report with no car. Also who ever purchased the car got scammed into paying a higher price and that greed was Angel's motivation for selling it from under me. This affected my credit and completely wasted my time. Because I don't think I'm the only one he did this too I am filing a report with the FTC and BBB. Again GM Mike O'Leary was great but having an a unethical employee like Angel Reyes is unacceptable. Picture attached is from Angel sending me the car video and most of our conversations were via text which I thankfully kept. More
by A Conley
Employees Worked With
Angel Reyes
May 09, 2023
The service department always keeps me going and with me being self employed it’s important that my vehicles don’t have down time! Chris Ford has gone the extra mile and found parts when others failed. I fe being self employed it’s important that my vehicles don’t have down time! Chris Ford has gone the extra mile and found parts when others failed. I feel comfortable and confident with them taking care of my vehicles. More
by tmilam55
Employees Worked With
Chris Ford
