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Crown Mercedes-Benz Dublin - Service Center

Dublin, OH

4.7
512 Reviews

512 Reviews of Crown Mercedes-Benz Dublin - Service Center

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February 15, 2022

Shen Saguisi was very helpful. I had a fantastic experience, quick response and turnaround at Crown Automotive. Excellent customer service! Thank you Shen! More

by jill_penegor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shengqian Saguisi
Feb 16, 2022 -

Crown Mercedes-Benz Dublin responded

Jill, Thank you for your 5-star rating! We are happy to hear that Shen provided you with top-notch service throughout your visit! We hope to see you again the next time your vehicle is ready for service. Safe travels!

February 15, 2022

Dave Kohler got my car in right away on short notice. Work was done right and in a timely fashion. Thanks, Dave! More

by Mbgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Crown Mercedes-Benz Dublin responded

We are happy to hear that Dave could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. We thank you for your positive review and we wish you the safest of travels- on behalf of the entire team!

February 11, 2022

Excellent service from Shen. Remembers me and keeps me updated on status. Explains options well. Stayed late to help. More

by jpstraus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shen saguisi
Feb 14, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for your 5-star rating! We are so glad that Shen provided you with the quality service that you deserve! It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs. Safe travels!

February 02, 2022

Bryan Moser and Seth are the reason I drive across town to Crown rather than using the Mercedes’ Dealer a couple of miles away! More

by Jay.wise53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Kinniard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa/sales person
Feb 03, 2022 -

Crown Mercedes-Benz Dublin responded

Jay, Thank you so much for your wonderful review! We are so glad that Bryan and Seth could consistently provide you with the A+ service that you deserve! It is an honor to have your confidence and loyalty. We wish you the safest of travels until we meet again!

January 31, 2022

Shengqian Saguisi does an excellent job. The service was routine, but the tech found some rodent damage to wiring. Shengqian did a nice job explaining the needed repair and kept me informed of progress unti More

by dana.rudmose
Recommend Dealer
Yes
Employees Worked With
Shen Saguisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Crown Mercedes-Benz Dublin responded

Dana, Thank you so much for your positive review! We are so glad that Shengqian could get your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

January 27, 2022

Michael Lyons in the Service Department has ben very helpful in keeping my car in top shape. More

by hahedden
Recommend Dealer
Yes
Employees Worked With
Michael Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for sharing the positive experience you had with Michael! We are delighted that he took great care of you and your vehicle throughout your visit! If there is ever anything more that we may help you with, please do not hesitate to give us a call!

January 26, 2022

MY experience with Crown Eurocars of Dublin has been primarily through the service department. My service representative Todd Johnson has provided me with outstanding service as my representative, he is More

by tadams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Johnson
Jan 26, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! Todd will be honored to hear of your very kind words and to know that you deeply value his service! We look forward to continue providing you and your vehicle with our best care in the years to come! Safe travels!

January 26, 2022

I have been working with Todd Johnson for 10+ plus years and he is consistently honest, friendly and helpful. He even helped me look for my necklace I thought I lost in one of the loaner cars ~ Very sweet, More

by vpoplar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to leave Todd this wonderful review! We are delighted that he consistently provides you with the A+ service that you so much deserve! We hope that you continue to choose us for all of your future automotive needs. Safe travels!

January 20, 2022

Crown Eurocars of Dublin has been nothing short of excellent from the moment I purchased my certified C300. More

by Petersen_e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Crown Mercedes-Benz Dublin responded

Thankyou so much for your positive review! We are so glad that our team could provide you with the quality service that you so much deserve! We hope that you continue to choose us for all of your future automotive needs. Safe travels!

January 15, 2022

I had a good experience at the Crown Dealership for my service call. They were timely answered all of my questions thoroughly and gave good advice. I appreciate that. More

by phillip_love01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shen Saguisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! We are so glad that our team could provide you with the quality service that you so much deserve! If you ever have any further questions or concerns, please do not hesitate to give us a call!

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